Windows fails to recognize your Intel Wireless Card.

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Hagnarock
Senior Member

434

01-04-2016, 06:25 PM

I upgraded my system a year ago with an Intel Wi-Fi and Bluetooth chip on the motherboard. It worked fine initially, and Windows installed the latest drivers. Now, the Wi-Fi indicator appears but Bluetooth is missing—Device Manager doesn’t list it, and Troubleshoot says no Bluetooth detected. What should I try next?

Hagnarock

01-04-2016, 06:25 PM #1

SonyaPlay
Junior Member

01-07-2016, 04:40 AM

I updated the Wi-Fi and Bluetooth drivers again, but I’m still facing issues with Bluetooth.

SonyaPlay

01-07-2016, 04:40 AM #2

I updated the Wi-Fi and Bluetooth drivers again, but I’m still facing issues with Bluetooth.

Pinkemon
Junior Member

01-07-2016, 10:26 AM

Sure, please share the information about the network card you're using.

Pinkemon

01-07-2016, 10:26 AM #3

Sure, please share the information about the network card you're using.

Hey_Itz_Melani
Junior Member

01-07-2016, 12:42 PM

You're running an Intel AX200 wireless card.

Hey_Itz_Melani

01-07-2016, 12:42 PM #4

You're running an Intel AX200 wireless card.

KevinSiege
Junior Member

01-08-2016, 12:21 AM

Have you attempted to install the drivers for this Intel wireless card? I faced a comparable problem; once I downloaded the drivers from the Intel site and restarted my device, things normalized. Consider trying the Intel wireless card drivers. Link: Intel® Wi-Fi 6 AX200