F5F Stay Refreshed Hardware Desktop The Z690 processor doesn't support DDR4 RAM at speeds above 3600 MHz.

The Z690 processor doesn't support DDR4 RAM at speeds above 3600 MHz.

The Z690 processor doesn't support DDR4 RAM at speeds above 3600 MHz.

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gooseychalk05
Junior Member
48
08-06-2021, 09:53 PM
#1
Hello everyone. I recently upgraded my setup to Z690 on the ASUS TUF D4 board, equipped with a 12900kf and Corsair Vengeance RGB Pro 3600 CL18 RAM. When I first assembled the system, I thought I had enabled XMP, and everything booted and posted correctly. After updating the BIOS, the system now refuses to post any RAM speed above 3200. I've tried several fixes—reinstalling the RAM, flashing back older BIOS versions, and re-flashing the 0807 BIOS—but nothing has resolved the issue. I'm unsure whether the problem lies with the RAM or if it's related to the board or software. Any advice would be greatly appreciated.
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gooseychalk05
08-06-2021, 09:53 PM #1

Hello everyone. I recently upgraded my setup to Z690 on the ASUS TUF D4 board, equipped with a 12900kf and Corsair Vengeance RGB Pro 3600 CL18 RAM. When I first assembled the system, I thought I had enabled XMP, and everything booted and posted correctly. After updating the BIOS, the system now refuses to post any RAM speed above 3200. I've tried several fixes—reinstalling the RAM, flashing back older BIOS versions, and re-flashing the 0807 BIOS—but nothing has resolved the issue. I'm unsure whether the problem lies with the RAM or if it's related to the board or software. Any advice would be greatly appreciated.

X
XxPenguinFtwxX
Junior Member
18
08-07-2021, 12:02 AM
#2
Very vexing, it is approved memory. Although obvious, did you check to make sure you're using slots A2 and B2 (if using two sticks of RAM)? Did you clear the CMOS? What did GPU-Z ID your RAM as (just in case you didn't get what you paid for)? Do you have the BIOS Manual? There is a LOT in there. (see attached file) I'm interested in your progress, because I'm looking at this board. 501310316_PRIME_PROART_TUF_GAMING_Intel_600_Series_BIOS_EM_WEB_EN1.pdf
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XxPenguinFtwxX
08-07-2021, 12:02 AM #2

Very vexing, it is approved memory. Although obvious, did you check to make sure you're using slots A2 and B2 (if using two sticks of RAM)? Did you clear the CMOS? What did GPU-Z ID your RAM as (just in case you didn't get what you paid for)? Do you have the BIOS Manual? There is a LOT in there. (see attached file) I'm interested in your progress, because I'm looking at this board. 501310316_PRIME_PROART_TUF_GAMING_Intel_600_Series_BIOS_EM_WEB_EN1.pdf

M
MacPlanet
Junior Member
37
08-07-2021, 05:07 AM
#3
The part number begins with CMW.
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MacPlanet
08-07-2021, 05:07 AM #3

The part number begins with CMW.

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smilingskink
Member
52
08-07-2021, 05:14 AM
#4
Hello. Thank you for your feedback.

1) Yes, I confirmed both in RAM and BIOS that the RAM is located in A2/B2 slots.
2) I tried clearing the BIOS settings but had no success. I used a jumper on the board without removing the battery.
3) It seems you might have meant CPU Z rather than GPU Z. I verified that. That’s an interesting observation—perhaps you can help clarify.
4) I haven’t reviewed the BIOS manual yet; I plan to do so today. From what I understand, XMP profiles are limited to 3600, and the DRAM speed was adjusted down from the selected 3600 to 3200.
5) No major changes expected, but if you enable XMP with 3600 it won’t work. Any other ideas?
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smilingskink
08-07-2021, 05:14 AM #4

Hello. Thank you for your feedback.

1) Yes, I confirmed both in RAM and BIOS that the RAM is located in A2/B2 slots.
2) I tried clearing the BIOS settings but had no success. I used a jumper on the board without removing the battery.
3) It seems you might have meant CPU Z rather than GPU Z. I verified that. That’s an interesting observation—perhaps you can help clarify.
4) I haven’t reviewed the BIOS manual yet; I plan to do so today. From what I understand, XMP profiles are limited to 3600, and the DRAM speed was adjusted down from the selected 3600 to 3200.
5) No major changes expected, but if you enable XMP with 3600 it won’t work. Any other ideas?

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LuzPvP_YT
Member
69
08-07-2021, 05:56 AM
#5
the part identifier is; CMW16GX4M2Z3600C18
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LuzPvP_YT
08-07-2021, 05:56 AM #5

the part identifier is; CMW16GX4M2Z3600C18

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joeyzombeh
Junior Member
8
08-08-2021, 10:37 PM
#6
Core frequency relates to the CPU, your RAM operates at 3200 MHz. (I meant CPU-Z). How do you turn on XMP 1 for that motherboard? The clock speeds align with the XMP profile, except for the rate, which is unusual. Do you have access to any other memory (can ask a friend)? Have you reached out to Corsair and Asus?
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joeyzombeh
08-08-2021, 10:37 PM #6

Core frequency relates to the CPU, your RAM operates at 3200 MHz. (I meant CPU-Z). How do you turn on XMP 1 for that motherboard? The clock speeds align with the XMP profile, except for the rate, which is unusual. Do you have access to any other memory (can ask a friend)? Have you reached out to Corsair and Asus?

K
Kryzeen_
Junior Member
18
08-08-2021, 11:31 PM
#7
Return the Ryzen optimized RAM and avoid compatibility with Intel. Request a kit without a Z in the part number.
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Kryzeen_
08-08-2021, 11:31 PM #7

Return the Ryzen optimized RAM and avoid compatibility with Intel. Request a kit without a Z in the part number.

K
Kryllox
Junior Member
26
08-24-2021, 07:19 PM
#8
It fits the compatible RAM list on the boards. This means it will function even if it's Ryzen optimized.
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Kryllox
08-24-2021, 07:19 PM #8

It fits the compatible RAM list on the boards. This means it will function even if it's Ryzen optimized.

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DarkBoy__YT
Posting Freak
898
08-25-2021, 01:04 AM
#9
I think XMP is linked to the AI overclocking configuration. I remember from past experience that I needed to adjust the DRAM frequency manually to 3200, since the system wouldn't accept speeds like 3600 set in the XMP profile. Unfortunately, I don’t have any compatible RAM to try. I reached out to Asus, but they’ve provided an explanation. Could there be a way to determine if the problem lies with the RAM or the motherboard? Honestly, my current impression is it’s a RAM-related issue. When I first assembled the system, posting problems occurred and was only resolved by re-seating the RAM.
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DarkBoy__YT
08-25-2021, 01:04 AM #9

I think XMP is linked to the AI overclocking configuration. I remember from past experience that I needed to adjust the DRAM frequency manually to 3200, since the system wouldn't accept speeds like 3600 set in the XMP profile. Unfortunately, I don’t have any compatible RAM to try. I reached out to Asus, but they’ve provided an explanation. Could there be a way to determine if the problem lies with the RAM or the motherboard? Honestly, my current impression is it’s a RAM-related issue. When I first assembled the system, posting problems occurred and was only resolved by re-seating the RAM.

J
Jaylazer11
Junior Member
6
08-25-2021, 07:13 AM
#10
I conducted further troubleshooting. I tested one stick in slot A2 and here are the findings. Stick 1; Booted/ posted at 3600 XMP1, but will crash very quickly. Stick 2; Won’t post or boot with 3600 XMP1. Will only run 3200 XMP1.
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Jaylazer11
08-25-2021, 07:13 AM #10

I conducted further troubleshooting. I tested one stick in slot A2 and here are the findings. Stick 1; Booted/ posted at 3600 XMP1, but will crash very quickly. Stick 2; Won’t post or boot with 3600 XMP1. Will only run 3200 XMP1.

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