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Problem with audio on Windows 11

Problem with audio on Windows 11

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Saromine
Member
67
10-18-2021, 08:21 PM
#1
You're using Windows 11 64 bit with built-in Realtek audio on an ASUS Prime B450M - A MB. The external speakers stopped working recently, even without any beep. Running Windows in Safe mode fixes the issue but not in normal mode. You've updated drivers and BIOS, and also tried a USB sound card, but the problem persists. Can someone assist?
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Saromine
10-18-2021, 08:21 PM #1

You're using Windows 11 64 bit with built-in Realtek audio on an ASUS Prime B450M - A MB. The external speakers stopped working recently, even without any beep. Running Windows in Safe mode fixes the issue but not in normal mode. You've updated drivers and BIOS, and also tried a USB sound card, but the problem persists. Can someone assist?

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Lauren1456
Junior Member
11
10-18-2021, 08:41 PM
#2
Hello there! I've installed the newest drivers from the ASUS site and updated the BIOS, but it hasn't worked. Could you tell me the current BIOS version? Also, did you reset the CMOS after flashing the BIOS? Regarding audio drivers, have you removed the existing driver from Device Manager without restarting, then reinstalled the latest one using the installer with administrator privileges?
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Lauren1456
10-18-2021, 08:41 PM #2

Hello there! I've installed the newest drivers from the ASUS site and updated the BIOS, but it hasn't worked. Could you tell me the current BIOS version? Also, did you reset the CMOS after flashing the BIOS? Regarding audio drivers, have you removed the existing driver from Device Manager without restarting, then reinstalled the latest one using the installer with administrator privileges?

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TwerK_Dyn4stY
Member
63
10-18-2021, 11:25 PM
#3
the term refers to an audio output device that links to the system via USB yet includes a 3.5mm jack.
or it describes a PCIe soundcard that sends audio through USB.
these devices are connected using 3.5mm or similar connectors.
headphones can function through the front I/O of the case.
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TwerK_Dyn4stY
10-18-2021, 11:25 PM #3

the term refers to an audio output device that links to the system via USB yet includes a 3.5mm jack.
or it describes a PCIe soundcard that sends audio through USB.
these devices are connected using 3.5mm or similar connectors.
headphones can function through the front I/O of the case.

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stampy0114
Member
76
10-19-2021, 08:10 AM
#4
Thank you for your reply.
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stampy0114
10-19-2021, 08:10 AM #4

Thank you for your reply.

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xVeryn1337
Member
229
10-19-2021, 08:53 AM
#5
It is a USB output device that links through 3.5 to the external speakers. However, the same issue occurs with the built-in audio. It functions only in safe mode.
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xVeryn1337
10-19-2021, 08:53 AM #5

It is a USB output device that links through 3.5 to the external speakers. However, the same issue occurs with the built-in audio. It functions only in safe mode.

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ellarem
Member
127
10-20-2021, 10:43 PM
#6
The BIOS version is 4604 from this month.
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ellarem
10-20-2021, 10:43 PM #6

The BIOS version is 4604 from this month.

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Auriln
Junior Member
2
10-21-2021, 08:58 PM
#7
What device is this? Please share its make and model.
Have you installed all available drivers or software for this device?
Is it recognized by the system as a sound output device?
Open Control Panel, go to Sound, and take a screenshot of that section. Also, check Device Manager.
Additionally, do the speakers function when connected to the front panel?
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Auriln
10-21-2021, 08:58 PM #7

What device is this? Please share its make and model.
Have you installed all available drivers or software for this device?
Is it recognized by the system as a sound output device?
Open Control Panel, go to Sound, and take a screenshot of that section. Also, check Device Manager.
Additionally, do the speakers function when connected to the front panel?

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foxtrot1121
Member
58
10-21-2021, 10:29 PM
#8
Hi, you might want to try the following steps:
1. Open MSCONFIG, select Selective Startup, uncheck (Load Startup Items), then restart.
2. If that doesn’t work, don’t forget to uncheck (Load System Services) and restart again.
This could help identify if the issue lies with either group, allowing further troubleshooting. Cheers
F
foxtrot1121
10-21-2021, 10:29 PM #8

Hi, you might want to try the following steps:
1. Open MSCONFIG, select Selective Startup, uncheck (Load Startup Items), then restart.
2. If that doesn’t work, don’t forget to uncheck (Load System Services) and restart again.
This could help identify if the issue lies with either group, allowing further troubleshooting. Cheers

F
fibifelise
Member
233
10-22-2021, 10:36 PM
#9
Thank you for the suggestion.
It functioned initially, but after rebooting I encountered a blue screen and had to restore Windows using a recovery disk.
This adds extra effort, though I believe I'm on the correct path.
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fibifelise
10-22-2021, 10:36 PM #9

Thank you for the suggestion.
It functioned initially, but after rebooting I encountered a blue screen and had to restore Windows using a recovery disk.
This adds extra effort, though I believe I'm on the correct path.

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200
10-23-2021, 12:22 AM
#10
After these BDOD issues, the system might stop working properly. Why do you need a System Recovery? It could be due to OS corruption. You can attempt to fix it using DISM and SFC tools. Search for the right commands and try them in PowerShell or the command prompt. If that doesn’t work, a complete OS reinstall might be necessary. How To - Windows 11 clean install tutorial This guide walks you through a clean installation of Windows 11 version 23H2 or later, and can also be used for older versions with minor visual differences. forums.
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TheRealVaxor69
10-23-2021, 12:22 AM #10

After these BDOD issues, the system might stop working properly. Why do you need a System Recovery? It could be due to OS corruption. You can attempt to fix it using DISM and SFC tools. Search for the right commands and try them in PowerShell or the command prompt. If that doesn’t work, a complete OS reinstall might be necessary. How To - Windows 11 clean install tutorial This guide walks you through a clean installation of Windows 11 version 23H2 or later, and can also be used for older versions with minor visual differences. forums.

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