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Trayleio
Member

10-04-2016, 02:35 AM

You're facing an issue where your two 8G DDR4 modules are being treated as reserved, and your BIOS shows you're using single-channel memory. This can happen if the system isn't recognizing the full capacity of your RAM. Since your motherboard only has two slots, it's likely limited to a dual-channel setup. You may need to check the RAM installation method—ensure both sticks are seated properly and that they're not damaged. If possible, try removing one stick at a time to see if the issue resolves. Consult your motherboard manual or manufacturer support for guidance on dual-channel configurations.

Trayleio

10-04-2016, 02:35 AM #1

WaZtoX
Member

115

10-05-2016, 07:42 AM

Have you attempted just deleting them and reinserting them, perhaps it will resolve the issue? Even with the A stick in B and B stick in A?

WaZtoX

10-05-2016, 07:42 AM #2

Have you attempted just deleting them and reinserting them, perhaps it will resolve the issue? Even with the A stick in B and B stick in A?

melpard4002
Junior Member

10-05-2016, 02:49 PM

I've encountered the same issue again. I also captured some screenshots from the BIOS for extra details.

melpard4002

10-05-2016, 02:49 PM #3

I've encountered the same issue again. I also captured some screenshots from the BIOS for extra details.

StreetHobo
Senior Member

568

10-06-2016, 03:48 PM

Walk through our troubleshooting process one step at a time. I’ll explain each action we’ve taken and any memory settings we’ve applied.

StreetHobo

10-06-2016, 03:48 PM #4

Walk through our troubleshooting process one step at a time. I’ll explain each action we’ve taken and any memory settings we’ve applied.

ReaperCreeper1
Junior Member

10-06-2016, 10:01 PM

ReaperCreeper1

10-06-2016, 10:01 PM #5

chayden2k6
Member

119

10-07-2016, 12:10 AM

Up to now I've only tested the Windows Memory Diagnostic Tool, but it didn't show anything, and I ran memtest on a single RAM stick once with one pass too. @Master The situation is serious—I haven't updated the BIOS before.

chayden2k6

10-07-2016, 12:10 AM #6

Hols8888
Member

140

10-08-2016, 01:16 PM

Start by resetting the RAM if needed, then remove the CMOS battery.

Hols8888

10-08-2016, 01:16 PM #7

Start by resetting the RAM if needed, then remove the CMOS battery.

Ariadne111
Member

137

10-09-2016, 10:43 PM

It seems you're reviewing some custom bios settings and wondering if they changed anything. Take your time to verify.

Ariadne111

10-09-2016, 10:43 PM #8

It seems you're reviewing some custom bios settings and wondering if they changed anything. Take your time to verify.

Ender_Craft47
Posting Freak

866

10-10-2016, 04:18 AM

Where exactly they were working? Most people think the problem lies with faulty RAM or a bad slot in the board.

Ender_Craft47

10-10-2016, 04:18 AM #9

Where exactly they were working? Most people think the problem lies with faulty RAM or a bad slot in the board.

AzeDark
Member

10-10-2016, 12:39 PM

#10

I just reverted all BIOS configurations, likely resetting the CMOS, but the issue still remains. I’m 90% confident they were functioning properly. It’s possible I have some vision difficulties and it might have been missed for a while.

AzeDark

10-10-2016, 12:39 PM #10

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