F5F Stay Refreshed Hardware Desktop Your computer is acting very poorly.

Your computer is acting very poorly.

Your computer is acting very poorly.

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MineSpelunker
Junior Member
23
05-15-2018, 07:54 AM
#1
Hello everyone, I recently purchased an RX6800 from ASRock. When trying to play the new Spider-Man game at medium/high 1440p resolution, the frame rate fluctuated between 30 and 40 FPS, and the game became unstable, even crashing. I noticed issues with memory usage, similar problems occurred with the BF2042, and the performance was extremely poor. My CPU is an i5 9400, which isn’t the latest but isn’t that bad either. I have 8 GB of RAM, and I also tried playing Forza Horizon 5 at low settings and 1280x720 resolution, but it kept crashing as well. I checked my RAM and there were no errors, though I ordered another 8 GB recently. It’s unclear whether this extra RAM would help or worsen the situation. My PSU is 650W. I’ve reinstalled drivers, formatted the PC before installing the GPU, tried various drivers, but it’s still frustrating. The game has two years of warranty, so do you think I should bring it in for inspection?
M
MineSpelunker
05-15-2018, 07:54 AM #1

Hello everyone, I recently purchased an RX6800 from ASRock. When trying to play the new Spider-Man game at medium/high 1440p resolution, the frame rate fluctuated between 30 and 40 FPS, and the game became unstable, even crashing. I noticed issues with memory usage, similar problems occurred with the BF2042, and the performance was extremely poor. My CPU is an i5 9400, which isn’t the latest but isn’t that bad either. I have 8 GB of RAM, and I also tried playing Forza Horizon 5 at low settings and 1280x720 resolution, but it kept crashing as well. I checked my RAM and there were no errors, though I ordered another 8 GB recently. It’s unclear whether this extra RAM would help or worsen the situation. My PSU is 650W. I’ve reinstalled drivers, formatted the PC before installing the GPU, tried various drivers, but it’s still frustrating. The game has two years of warranty, so do you think I should bring it in for inspection?

V
Vitto2002
Member
52
05-16-2018, 11:27 PM
#2
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Vitto2002
05-16-2018, 11:27 PM #2

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logan42211
Member
61
05-18-2018, 03:03 AM
#3
Considering the GPU's VRAM health. Look for critical, warning, and error entries in the event viewer. Examine around crash moments for any error messages. Run GpuMemTest to assess VRAM status. Ensure two PCI-E cables connect directly to the card without using a splitter on one cable. Also, verify GPU temperatures if it's actively running.
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logan42211
05-18-2018, 03:03 AM #3

Considering the GPU's VRAM health. Look for critical, warning, and error entries in the event viewer. Examine around crash moments for any error messages. Run GpuMemTest to assess VRAM status. Ensure two PCI-E cables connect directly to the card without using a splitter on one cable. Also, verify GPU temperatures if it's actively running.

V
Velizar06
Posting Freak
865
05-18-2018, 07:45 AM
#4
8GB of RAM is clearly causing an issue, but it shouldn’t be this bad. I’m curious if the GPU might be the problem.
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Velizar06
05-18-2018, 07:45 AM #4

8GB of RAM is clearly causing an issue, but it shouldn’t be this bad. I’m curious if the GPU might be the problem.

T
Teddy_bear202
Member
180
05-19-2018, 11:49 AM
#5
For sure, the issue isn't due to 8 GB of RAM. I'll run a GPU memory test and share the findings.
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Teddy_bear202
05-19-2018, 11:49 AM #5

For sure, the issue isn't due to 8 GB of RAM. I'll run a GPU memory test and share the findings.

B
beef4
Junior Member
36
05-19-2018, 03:21 PM
#6
That's the result you're seeing.
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beef4
05-19-2018, 03:21 PM #6

That's the result you're seeing.

R
RageGlitch
Posting Freak
771
05-20-2018, 10:32 PM
#7
You have a lemon, here it comes again.
R
RageGlitch
05-20-2018, 10:32 PM #7

You have a lemon, here it comes again.

F
fedebizzi
Junior Member
43
05-21-2018, 06:06 AM
#8
Pack it up and deliver it.
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fedebizzi
05-21-2018, 06:06 AM #8

Pack it up and deliver it.

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LordFrogi
Member
60
05-27-2018, 10:21 AM
#9
The situation is unclear.
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LordFrogi
05-27-2018, 10:21 AM #9

The situation is unclear.

Y
YeshasNZ
Member
159
05-27-2018, 10:26 AM
#10
They gave you a defective GPU, you might attempt to use alternative drivers that work with OpenCL, but I bet the GPU won’t function properly.
Y
YeshasNZ
05-27-2018, 10:26 AM #10

They gave you a defective GPU, you might attempt to use alternative drivers that work with OpenCL, but I bet the GPU won’t function properly.

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