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Windows update issue with Ethernet port not launching

Windows update issue with Ethernet port not launching

S
sithlordnadd
Junior Member
6
04-17-2017, 11:52 AM
#1
Following the Windows update yesterday, the Ethernet port on one of your PCs stopped functioning. When checking the drivers, it showed "Unable to start (code 10)." Uninstalling the driver didn’t help, and a system restore didn’t resolve the issue. The motherboard model is an Asrock Z370 Pro4. Any suggestions would be greatly appreciated!
S
sithlordnadd
04-17-2017, 11:52 AM #1

Following the Windows update yesterday, the Ethernet port on one of your PCs stopped functioning. When checking the drivers, it showed "Unable to start (code 10)." Uninstalling the driver didn’t help, and a system restore didn’t resolve the issue. The motherboard model is an Asrock Z370 Pro4. Any suggestions would be greatly appreciated!

G
GoSens87
Member
103
04-17-2017, 01:06 PM
#2
You won’t be able to reinstall the driver. It might be that the existing version isn’t being recognized anymore, so deleting it isn’t necessary.
G
GoSens87
04-17-2017, 01:06 PM #2

You won’t be able to reinstall the driver. It might be that the existing version isn’t being recognized anymore, so deleting it isn’t necessary.

S
Sacredsaur_
Member
148
04-23-2017, 02:45 PM
#3
You can remove the driver by following the uninstall steps, then check the event logs for any errors that might prevent the process from completing.
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Sacredsaur_
04-23-2017, 02:45 PM #3

You can remove the driver by following the uninstall steps, then check the event logs for any errors that might prevent the process from completing.

J
Jan_Uary
Junior Member
13
04-25-2017, 03:40 PM
#4
You can proceed by launching the driver installer directly and observe the outcome. It may function while active.
J
Jan_Uary
04-25-2017, 03:40 PM #4

You can proceed by launching the driver installer directly and observe the outcome. It may function while active.

Z
ZzeoTexX
Member
238
04-25-2017, 10:59 PM
#5
The installer started but didn’t do anything. I attempted several fixes last night without success, removed the suspected update, yet the problem persisted. After switching to an Ethernet-to-USB adapter and hoping Windows would resolve it on its own, the error remained unchanged. I’m considering a full Windows reinstall at this point.
Z
ZzeoTexX
04-25-2017, 10:59 PM #5

The installer started but didn’t do anything. I attempted several fixes last night without success, removed the suspected update, yet the problem persisted. After switching to an Ethernet-to-USB adapter and hoping Windows would resolve it on its own, the error remained unchanged. I’m considering a full Windows reinstall at this point.

F
118
05-12-2017, 02:14 AM
#6
The same network should function with the USB adapter.
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FantasticMan08
05-12-2017, 02:14 AM #6

The same network should function with the USB adapter.

B
baruziea
Junior Member
8
05-12-2017, 05:20 AM
#7
Absolutely, it's completely unrelated to the cable.
B
baruziea
05-12-2017, 05:20 AM #7

Absolutely, it's completely unrelated to the cable.