F5F Stay Refreshed Hardware Desktop Windows 10 startup issue resolved. Black screen observed upon booting.

Windows 10 startup issue resolved. Black screen observed upon booting.

Windows 10 startup issue resolved. Black screen observed upon booting.

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PinqNoLag
Member
181
12-25-2016, 08:07 PM
#1
Hello, my workstation functions properly without Hyperthreading enabled. When I attempt to start with it running Hyperthreading, the display goes dark right after the Windows 10 loading screen appears. I've updated the BIOS and drivers for the graphics card, turned off CSM in BIOS settings, and completed a full RAM test—no issues found. I've looked everywhere for a fix but haven't succeeded so far. System specs: Fractal Define 7 XL CPU (2 x Intel Xeon Silver 4216, 32 cores, 64 threads, 3.2GHz), motherboard from ASUS WS C621E SAGE, RAM type DDR4 ECC 192GB, sound card RME HDSPe AIO Pro, graphics card 2GB PNY NVIDIA T400 GDDR6 (80GB/s, 3x mDP DSP), storage setup includes multiple SSDs and a Windows 10 Pro for workstations. Power supply: Corsair RM1000x, modular design, silent operation, 80PLUS GOLD rating. Monitor: LG Ultrafine 31.5 inch 4K.
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PinqNoLag
12-25-2016, 08:07 PM #1

Hello, my workstation functions properly without Hyperthreading enabled. When I attempt to start with it running Hyperthreading, the display goes dark right after the Windows 10 loading screen appears. I've updated the BIOS and drivers for the graphics card, turned off CSM in BIOS settings, and completed a full RAM test—no issues found. I've looked everywhere for a fix but haven't succeeded so far. System specs: Fractal Define 7 XL CPU (2 x Intel Xeon Silver 4216, 32 cores, 64 threads, 3.2GHz), motherboard from ASUS WS C621E SAGE, RAM type DDR4 ECC 192GB, sound card RME HDSPe AIO Pro, graphics card 2GB PNY NVIDIA T400 GDDR6 (80GB/s, 3x mDP DSP), storage setup includes multiple SSDs and a Windows 10 Pro for workstations. Power supply: Corsair RM1000x, modular design, silent operation, 80PLUS GOLD rating. Monitor: LG Ultrafine 31.5 inch 4K.

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levoyageur92
Posting Freak
807
12-25-2016, 11:57 PM
#2
You've attempted to run "sfc /scannow". It seems this command isn't connected to your current task, but it's a good precaution.
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levoyageur92
12-25-2016, 11:57 PM #2

You've attempted to run "sfc /scannow". It seems this command isn't connected to your current task, but it's a good precaution.

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ionescunelutu
Member
160
01-01-2017, 01:49 PM
#3
Thank you for your input. The scan detected and fixed the problem, but it didn't fully resolve the issue.
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ionescunelutu
01-01-2017, 01:49 PM #3

Thank you for your input. The scan detected and fixed the problem, but it didn't fully resolve the issue.

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XLN2009
Member
126
01-02-2017, 11:06 PM
#4
Overclocking then return to Default settings. Update the Firmware and BIOS at the provided link. Launch a Command Prompt with administrative privileges, enter the following command: DISM /Online /CLEANUP-IMAGE /RestoreHealth. After completion, run SFC /scannow and press Enter. If the message indicates no Integrity Violation, all files should be fixed.
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XLN2009
01-02-2017, 11:06 PM #4

Overclocking then return to Default settings. Update the Firmware and BIOS at the provided link. Launch a Command Prompt with administrative privileges, enter the following command: DISM /Online /CLEANUP-IMAGE /RestoreHealth. After completion, run SFC /scannow and press Enter. If the message indicates no Integrity Violation, all files should be fixed.

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SkyInsane
Senior Member
718
01-03-2017, 12:45 AM
#5
I can explain the reason behind disabling hypertreading. It might have been turned off during installation or as part of troubleshooting.
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SkyInsane
01-03-2017, 12:45 AM #5

I can explain the reason behind disabling hypertreading. It might have been turned off during installation or as part of troubleshooting.

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missingmetal
Member
181
01-03-2017, 01:31 AM
#6
Hi, I noticed dropouts and clicks while using Cubase. Someone suggested hyperthreading might be the issue. I disabled it and realized the computer runs much slower afterward. Now I’ve turned it back on, but the screen shows black.
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missingmetal
01-03-2017, 01:31 AM #6

Hi, I noticed dropouts and clicks while using Cubase. Someone suggested hyperthreading might be the issue. I disabled it and realized the computer runs much slower afterward. Now I’ve turned it back on, but the screen shows black.

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master_scope
Posting Freak
794
01-03-2017, 03:39 PM
#7
These commands and cleanup options don't actually work. They seem to be ineffective, having never assisted anyone before. Consider using system restore to revert to an earlier state if possible.
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master_scope
01-03-2017, 03:39 PM #7

These commands and cleanup options don't actually work. They seem to be ineffective, having never assisted anyone before. Consider using system restore to revert to an earlier state if possible.

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macmacoo
Member
193
01-24-2017, 05:34 PM
#8
I've completed all these tasks. Still, the overclocking in my BIOS doesn't let me turn off AI Tweaker completely—it only offers auto, manual, or OC tuning options. The manual mentions AI Tweaker as the place to adjust CPU overclocking.
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macmacoo
01-24-2017, 05:34 PM #8

I've completed all these tasks. Still, the overclocking in my BIOS doesn't let me turn off AI Tweaker completely—it only offers auto, manual, or OC tuning options. The manual mentions AI Tweaker as the place to adjust CPU overclocking.

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SGgamingDK
Member
222
01-24-2017, 08:17 PM
#9
I've completed a system restore about a few months back and the issue persists.
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SGgamingDK
01-24-2017, 08:17 PM #9

I've completed a system restore about a few months back and the issue persists.

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erichm5
Member
54
01-25-2017, 01:31 AM
#10
Have you attempted starting in safe mode? A black screen upon boot can often be linked to the GPU, and safe mode will activate the standard video driver.
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erichm5
01-25-2017, 01:31 AM #10

Have you attempted starting in safe mode? A black screen upon boot can often be linked to the GPU, and safe mode will activate the standard video driver.

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