Windows 10 New PC – unusual freezes (likely due to NZXT CAM)
Windows 10 New PC – unusual freezes (likely due to NZXT CAM)
If you're facing the same problem, consider submitting a ticket to NZXT. More reports help improve support.
I submitted a request regarding this, but they asked for instructions on how freezing works. I explained everything clearly, yet it feels like they don’t care about the software at all—this is my final purchase from NZXT.
You're facing the same problems, but without using CAM. It seems the system is hardcoded to limit pump speeds regardless of BIOS settings. Changing the BIOS didn't help, and now you're seeing inconsistent readings. Uninstalling CAM causes it to cap at 850 RPM, while plugging in the USB brings it up to max speed but no data. The temperature differences might be affecting performance. It looks like the X63 is built with CAM restrictions in mind, which could be frustrating if you need more control. If this impacts your work, you might want to consider getting a different model or contacting support for a refund.
I'm currently using the latest version of CAM (4.10.1) for around five days—first installed on Sunday—and it's working smoothly with no freezes. The machine has run for at least eight hours daily, which suggests the problem is resolved. At least for me. Looking forward to your updates too. Thanks for all the support!