F5F Stay Refreshed Software Operating Systems Windows 10 Metro comes with some pre-installed apps that don't work well together with other image viewers.

Windows 10 Metro comes with some pre-installed apps that don't work well together with other image viewers.

Windows 10 Metro comes with some pre-installed apps that don't work well together with other image viewers.

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turvec26
Junior Member
43
10-27-2016, 10:45 PM
#1
I previously assisted a colleague with completing his project setup. Everything proceeded without problems until we switched to the default picture viewer. We tried installing three image viewers—Picasa, FastStone Viewer, and IrfanView—on three separate reset sessions to check for consistency. We avoided Sagethumbs, as we were concerned it might replicate the same problem. The problem arose when changing the default viewer to something other than Photos, which caused the icons of previously installed metro applications to disappear. This behavior stopped when a pre-installed app was open or when the app was closed before restarting. Restoring the default settings in Settings didn’t resolve the issue, nor did running the sfc /scannow utility. Eventually, I transferred my Surface device and copied the icon files from a source to his PC, but only succeeded when using Photos as the default. Please note that these icon files are in .png format. I searched extensively online but found no useful guidance. We haven’t attempted installing any Metro apps to test if the issue persists with new installations, since he primarily uses Xbox instead. The icon changes appear across various contexts—taskbar, start menu, Cortana, search bar, etc. I’m seeking additional advice and any known solutions would be greatly appreciated. * This conclusion was reached based on the apps that were most frequently replaced by users seeking alternatives.
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turvec26
10-27-2016, 10:45 PM #1

I previously assisted a colleague with completing his project setup. Everything proceeded without problems until we switched to the default picture viewer. We tried installing three image viewers—Picasa, FastStone Viewer, and IrfanView—on three separate reset sessions to check for consistency. We avoided Sagethumbs, as we were concerned it might replicate the same problem. The problem arose when changing the default viewer to something other than Photos, which caused the icons of previously installed metro applications to disappear. This behavior stopped when a pre-installed app was open or when the app was closed before restarting. Restoring the default settings in Settings didn’t resolve the issue, nor did running the sfc /scannow utility. Eventually, I transferred my Surface device and copied the icon files from a source to his PC, but only succeeded when using Photos as the default. Please note that these icon files are in .png format. I searched extensively online but found no useful guidance. We haven’t attempted installing any Metro apps to test if the issue persists with new installations, since he primarily uses Xbox instead. The icon changes appear across various contexts—taskbar, start menu, Cortana, search bar, etc. I’m seeking additional advice and any known solutions would be greatly appreciated. * This conclusion was reached based on the apps that were most frequently replaced by users seeking alternatives.

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Kevin0161003
Member
179
10-28-2016, 01:18 AM
#2
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Kevin0161003
10-28-2016, 01:18 AM #2

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MissNerdyGirl
Junior Member
24
10-28-2016, 03:19 AM
#3
It doesn't seem to be an image rendering issue, or it might be. He uses a single 980 and it has the latest drivers installed.
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MissNerdyGirl
10-28-2016, 03:19 AM #3

It doesn't seem to be an image rendering issue, or it might be. He uses a single 980 and it has the latest drivers installed.

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Rexty_
Senior Member
568
10-28-2016, 04:31 AM
#4
I believe another program might be interfering or the installation process failed. I want to make sure I grasp the problem clearly—do you mean that changing the default picture viewer stopped the tiles from showing properly?
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Rexty_
10-28-2016, 04:31 AM #4

I believe another program might be interfering or the installation process failed. I want to make sure I grasp the problem clearly—do you mean that changing the default picture viewer stopped the tiles from showing properly?

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kate484803
Member
147
10-28-2016, 05:47 AM
#5
The icons turn white, suggesting the background transparency in the actual logo vanished. It appears to be displaying a .jpg file instead of a .png.
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kate484803
10-28-2016, 05:47 AM #5

The icons turn white, suggesting the background transparency in the actual logo vanished. It appears to be displaying a .jpg file instead of a .png.

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tamemarco
Senior Member
482
10-28-2016, 08:56 AM
#6
Absolutely, I believe it has nothing to do with altering the default settings. I performed the change on my own machine without any complications. Have you gone through an upgrade installation?
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tamemarco
10-28-2016, 08:56 AM #6

Absolutely, I believe it has nothing to do with altering the default settings. I performed the change on my own machine without any complications. Have you gone through an upgrade installation?

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chiuchiu789
Junior Member
5
10-29-2016, 12:28 AM
#7
Brand new parts brand new install. I'll get him to send me a screenshot.
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chiuchiu789
10-29-2016, 12:28 AM #7

Brand new parts brand new install. I'll get him to send me a screenshot.

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tamemarco
Senior Member
482
10-29-2016, 02:39 AM
#8
Current approach is to perform a fresh installation. I'll explore the underlying reasons further, but for now this is the recommended fix. I'll revise the update once a definitive solution is identified.
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tamemarco
10-29-2016, 02:39 AM #8

Current approach is to perform a fresh installation. I'll explore the underlying reasons further, but for now this is the recommended fix. I'll revise the update once a definitive solution is identified.