Why am I getting this error when I play games?
Why am I getting this error when I play games?
Every time I play a game, it crashes. The screen shows a blue error saying VIDEO DXGKRNL FATAL ERROR or force stops the game. I've tried everything so far: reinstalling the graphics driver from Acer, removing the driver with DDU in safe mode, and reinstalling the newest version while Windows update is off and Defender is disabled. I also updated drivers from Nvidia. My laptop is an Acer Aspire 7 A715-75G with specs like i5 9300H, GTX 1650, 4GB DDR6 RAM, 512GB SSD, Windows 11 home (single language).
Did it come with 11? If you had ten before, were there any mistakes? Wonder if this has something to do with Intel GPU drivers, just because it works both ways. Maybe the thing is that the NVIDIA GPU shows up as a full display device in dxdaig and then it uses both.
I've seen the exact same problem on Windows 10, and it shows up as a display device for both my NVIDIA and Intel graphics cards when I check dxdiag.