Was du von einem lokalen Computerreparateur getäuscht worden?
Was du von einem lokalen Computerreparateur getäuscht worden?
I recently encountered a problem with my gaming laptop, which required replacing the SSD and installing a brand new Windows 10 operating system. I contacted the local mobile repair service that had excellent reviews. He picked up my laptop on Tuesday morning at 9am and completed the work by 3pm that afternoon. After the installation, we reviewed what he had done and confirmed everything was functioning properly. He charged $150 for the new Windows 10 Pro edition key and installation. Once he left, I checked the system and noticed several issues, such as problems with Windows Update and Windows Defender, along with other concerns. I became concerned about the legitimacy of the service. I checked the Activation status in Windows OS, which indicated that the Windows was activated using an organization's activation service. I didn’t understand what this meant, so I searched online and found information in the Command Prompt. It appeared to be a Volume KMS Client with an expiration period of 180 days. This suggested that instead of receiving a full retail version of Windows 10, I was being offered a complete retail license that would last indefinitely. On the SSD, I discovered a program called "Winaero," which seemed to have been used to disable Windows Updates and Defender, among other things.
I’m seeking advice from others on how to resolve this situation or what steps to take next.
Any additional details would be appreciated. Thanks!
It relies on the specifics of the agreement. I wouldn't reuse this individual (though I wouldn't charge anyone to perform simple PC maintenance).
We decided on a new retail version of Windows 10 Pro that will remain available indefinitely, not just for a short time. Since I’m not skilled in setting up laptop hardware myself, I ended up paying for professional installation.
Next, you should reach out to them and inform them about your request—either a refund for the software cost or a valid key. They either comply or you should report the issue to the Better Business Bureau after hanging up. A legal threat will be ignored and is likely dismissed as a sign to disregard it.
I was browsing my Local Disc C, inspecting folders when I came across this link:
https://cdn.discordapp.com/attachments/7...nknown.png
After searching for KMSpico and Autopico, I found what had been done here.
I learned my lesson definitely. I hope to get my money back.
Yes, it would have been worse if he provided a questionable gray market key or used a volume licensed key he had access to. He didn't do that. He kept your $150 and handed you a pirated version instead, which was free of charge.
Be sure he understands that without a full refund for the operating system, the information about the pirated software installed on your PC, along with screenshots, will be reported to the Better Business Bureau and the Business Software Alliance.
After receiving your money back, it would be wise to file these details as well.
It's unbelievable what he actually did. You can find a second-hand Windows 10 license key for just 10 euro/usd, which will work perfectly most of the time. This person could have made 140 out of 150 dollars and the customer likely wouldn't have even noticed but would have gone for this instead. Can't believe it. 😀
This occurs frequently. Typically, around 90% of individuals who bring their computers to repair shops lack knowledge, allowing them to succeed in handling the tasks with most customers.