F5F Stay Refreshed Hardware Desktop USB connections and online access cease until a restart occurs.

USB connections and online access cease until a restart occurs.

USB connections and online access cease until a restart occurs.

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Cracra
Member
79
07-18-2022, 10:09 PM
#1
Is there a solution to this problem? I faced this issue with my PC for a month until I updated the BIOS. Afterward, it didn’t work properly for some time. Recently, my computer has been shutting off USB devices and internet unexpectedly while playing games. I lose connection to my keyboard, headphones, and wireless controller, whether wired or wireless. Only my mouse functions normally during these moments, which lets me navigate back to the home screen to restart. The PC restarts at most once per boot, and simply turning it off doesn’t restore power or internet. I have to force a restart to bring it back. Additionally, the wireless controller adapter shows an LED indicating it’s on, even after shutdown, while my keyboard goes completely dark until I restart—just like other devices. I haven’t found any similar threads online, so I’m really confused. I don’t know what changed in the past week that triggered this again. No drivers have been updated or anything different has been done on my machine. Any advice would be extremely helpful. My system: Windows 11, RTX 4090, Ryzen 7950x, G-series, DDR5 6000, 32GB, MSI MPG A1000g, PCIe 5, Asus ROG Strix B650E-F.
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Cracra
07-18-2022, 10:09 PM #1

Is there a solution to this problem? I faced this issue with my PC for a month until I updated the BIOS. Afterward, it didn’t work properly for some time. Recently, my computer has been shutting off USB devices and internet unexpectedly while playing games. I lose connection to my keyboard, headphones, and wireless controller, whether wired or wireless. Only my mouse functions normally during these moments, which lets me navigate back to the home screen to restart. The PC restarts at most once per boot, and simply turning it off doesn’t restore power or internet. I have to force a restart to bring it back. Additionally, the wireless controller adapter shows an LED indicating it’s on, even after shutdown, while my keyboard goes completely dark until I restart—just like other devices. I haven’t found any similar threads online, so I’m really confused. I don’t know what changed in the past week that triggered this again. No drivers have been updated or anything different has been done on my machine. Any advice would be extremely helpful. My system: Windows 11, RTX 4090, Ryzen 7950x, G-series, DDR5 6000, 32GB, MSI MPG A1000g, PCIe 5, Asus ROG Strix B650E-F.

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conclase2000
Junior Member
11
08-06-2022, 01:44 AM
#2
Did you link your external devices via the motherboard USB or the cabinet USB? Occasionally the system fails to recognize the USB cable attached to the motherboard and simply leaves it unpowered. Verify your connections and ensure they’re secure. Also review your BIOS settings.
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conclase2000
08-06-2022, 01:44 AM #2

Did you link your external devices via the motherboard USB or the cabinet USB? Occasionally the system fails to recognize the USB cable attached to the motherboard and simply leaves it unpowered. Verify your connections and ensure they’re secure. Also review your BIOS settings.

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Z4chi
Member
67
08-08-2022, 07:43 AM
#3
I checked the BIOS options for compatibility and device prioritization.
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Z4chi
08-08-2022, 07:43 AM #3

I checked the BIOS options for compatibility and device prioritization.

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CurryPvP
Junior Member
38
08-08-2022, 03:57 PM
#4
Enable USB legacy support for compatibility
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CurryPvP
08-08-2022, 03:57 PM #4

Enable USB legacy support for compatibility

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RachelPink
Junior Member
48
08-08-2022, 06:26 PM
#5
I'll give it a shot. It's puzzling why it sometimes functions at 80% and then shuts down with my internet, only working again after a restart. Please let me know if this resolves the issue. Thank you!
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RachelPink
08-08-2022, 06:26 PM #5

I'll give it a shot. It's puzzling why it sometimes functions at 80% and then shuts down with my internet, only working again after a restart. Please let me know if this resolves the issue. Thank you!

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anakindaur
Senior Member
576
08-08-2022, 10:56 PM
#6
You can always try again if it doesn’t work. I’m here to assist you.
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anakindaur
08-08-2022, 10:56 PM #6

You can always try again if it doesn’t work. I’m here to assist you.

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Techswarm91
Member
65
08-14-2022, 06:36 PM
#7
I’m trying to fix this, but I’m struggling to reproduce the problem consistently. I’ll let you know how it goes moving forward.
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Techswarm91
08-14-2022, 06:36 PM #7

I’m trying to fix this, but I’m struggling to reproduce the problem consistently. I’ll let you know how it goes moving forward.

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MWJH15
Member
69
08-22-2022, 01:28 AM
#8
I verified that legacy support was activated in BIOS, but it continues to disable my peripherals and internet connection.
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MWJH15
08-22-2022, 01:28 AM #8

I verified that legacy support was activated in BIOS, but it continues to disable my peripherals and internet connection.

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narwhal_62
Member
200
09-04-2022, 02:07 AM
#9
You've encountered the same issue again, and it's really confusing.
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narwhal_62
09-04-2022, 02:07 AM #9

You've encountered the same issue again, and it's really confusing.