F5F Stay Refreshed Hardware Desktop Usability issues with Asus Zephyrus G14 in 2022 due to USB port damage

Usability issues with Asus Zephyrus G14 in 2022 due to USB port damage

Usability issues with Asus Zephyrus G14 in 2022 due to USB port damage

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ZlatanBoy
Junior Member
2
12-15-2022, 10:41 AM
#1
I mistakenly connected a USB A cable from a wall charger to one of the laptop's USB ports. It began smelling burnt, and the mouse stopped working on the other port. The computer shut down and then restarted normally, but the ports no longer functioned. Now the device is overheating and shows increased power use. Could this be fixed by swapping the ports or does it indicate a damaged USB controller? (The USB C side is working fine.)
Z
ZlatanBoy
12-15-2022, 10:41 AM #1

I mistakenly connected a USB A cable from a wall charger to one of the laptop's USB ports. It began smelling burnt, and the mouse stopped working on the other port. The computer shut down and then restarted normally, but the ports no longer functioned. Now the device is overheating and shows increased power use. Could this be fixed by swapping the ports or does it indicate a damaged USB controller? (The USB C side is working fine.)

E
erik_24022005
Member
158
12-18-2022, 05:23 AM
#2
No warnings or errors detected in Device Manager.
E
erik_24022005
12-18-2022, 05:23 AM #2

No warnings or errors detected in Device Manager.

A
ajbrine
Member
58
12-21-2022, 12:17 AM
#3
Device Manager shows normal activity. I turned on and off various settings listed in the USB menu.
A
ajbrine
12-21-2022, 12:17 AM #3

Device Manager shows normal activity. I turned on and off various settings listed in the USB menu.

L
LorrenK
Senior Member
703
12-21-2022, 06:37 AM
#4
Can I use these damaged connectors to power my phone? (only for charging, not for data)
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LorrenK
12-21-2022, 06:37 AM #4

Can I use these damaged connectors to power my phone? (only for charging, not for data)

M
Minihamsteri
Junior Member
24
12-22-2022, 01:25 AM
#5
No cost or information required. Only a slight warmth.
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Minihamsteri
12-22-2022, 01:25 AM #5

No cost or information required. Only a slight warmth.

I
iKegreenS_
Posting Freak
878
12-22-2022, 02:13 AM
#6
When it gets warm, a possible issue appears either at the USB port or within the USB power delivery system. Unfortunately, fixing this isn't straightforward and it's likely more practical to have it repaired. Still, you may wish to hold off until someone else verifies or disproves my idea.
I
iKegreenS_
12-22-2022, 02:13 AM #6

When it gets warm, a possible issue appears either at the USB port or within the USB power delivery system. Unfortunately, fixing this isn't straightforward and it's likely more practical to have it repaired. Still, you may wish to hold off until someone else verifies or disproves my idea.

M
MeggaFAGG0T
Member
58
12-22-2022, 02:24 AM
#7
Assume that if the USB power delivery system isn't functioning properly, the motherboard would need to be swapped out.
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MeggaFAGG0T
12-22-2022, 02:24 AM #7

Assume that if the USB power delivery system isn't functioning properly, the motherboard would need to be swapped out.

W
wokaisor
Junior Member
49
12-22-2022, 11:10 AM
#8
It might just be a faulty part that needs swapping. In any case, it feels like a puzzle right now, and honestly, there’s not much we can do online these days.
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wokaisor
12-22-2022, 11:10 AM #8

It might just be a faulty part that needs swapping. In any case, it feels like a puzzle right now, and honestly, there’s not much we can do online these days.

H
hannah663
Member
169
12-23-2022, 02:38 PM
#9
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hannah663
12-23-2022, 02:38 PM #9