Update for Bios: Deleted Windows activation issue Question about BIOS activation
Update for Bios: Deleted Windows activation issue Question about BIOS activation
I wasn’t sure where to place this, as it’s a bit complicated of a post. It covers several points. I purchased my PC on May 1st, 2023, and bought it without a GPU for $2200 because I already had one, but upgraded to a 4070TI Super. I managed to get the cost out of the way so it makes sense.
I have over $3100 in funds for the tower, which caused some problems. Since buying it, I’ve experienced issues like overheating, programs disappearing, and network problems. The company hasn’t responded. You all helped fix a few of these problems—thank you. Now I’m focusing on the main issue.
I got a free Windows 11 Pro upgrade before the deadline, so everything seemed fine until I upgraded the chipset. I needed to upgrade the BIOS, but I couldn’t do it without updating the BIOS first. That meant I had to reset the PC, which deleted my activation key. I had to buy a new one for $211.00.
Then there’s the BIOS itself—both models show the same build number, but the BIOS date differs (3405) while the ASUS site lists 2024. Why do the dates vary even though the build numbers match?
Is this PC still functional if the BIOS dates don’t align? Would that indicate a problem with the BIOS? I’m a bit confused (being a stroke survivor, memory/thought issues are tricky).
Have you all heard of a situation where the BIOS removes the Windows key? Have you ever heard of a PC not including an activation key?
I’m trying to get a refund for the Windows key, but they aren’t responding. I’m curious—if I can’t get reimbursed, could I face legal issues if I contact them or share all my problems publicly? With the $211.00 cost, it feels like a big risk to just give up now.
My main concern is whether the BIOS deactivating the Windows key and the mismatched dates mean something was wrong with the system. I’m not sure (my memory is fuzzy).
Have you all encountered cases where the BIOS strips the Windows key, or heard of PCs without activation keys?
I’m also checking if I can get a refund for the $211.00 purchase. It’s a lot to lose right now.
Please share your thoughts on this matter.
https://imgur.com/a/vCY6NJE
View: https://imgur.com/gallery/vCY6NJE
What version was upgraded?
Did the computer include a legitimate Win 1X license?
Where was it bought from?
The date discrepancy is probably only the gap between finalization and release. I wouldn't be too concerned about this.
Are you currently using a fully activated setup?
Have you recently updated your AMD chipset drivers?
https://www.amd.com/en/support/chipsets/...t-am4/b550
The pc came with Windows 10 Pro pre-activated but without a sticker or activation key. The upgrade from 10 Pro to 11 Pro worked, yet it remained active until I had to reset Windows due to BIOS issues affecting my Windows pin. I think I should have received the activation key. I'm trying to request a refund from the PC company since I believe I deserved one, which would mean I wouldn't have purchased it in the first place.
I've updated all my drivers after upgrading to 11pro, thank you for the details on the date. The PC is running well, though I'm still concerned about having extra money. It took me two years of saving to reach this point. Yes, it's fully activated now, but I had to buy the key because the company didn't respond.
Purchasing from an authorized seller grants you an OEM Win 10 license.
With a suitable hardware setup, upgrading to Win 11 should be straightforward and free.
Win 10 Pro becomes Win 11 Pro, Win 10 Home turns into Win 11 Home.
What was your original configuration?
This appears to be an installation that might not have been legitimate.
I moved from Win 10 Pro to Win 11 Pro, but the original upgrade was turned on. After updating the BIOS and resetting Windows (keeping files), it stopped me from passing the lock screen and deleting the activation. I ended up getting a new one from Windows, but they couldn't locate the key for my account.