F5F Stay Refreshed Power Users Networks Unifi Protect displays alerts and information from other users' devices

Unifi Protect displays alerts and information from other users' devices

Unifi Protect displays alerts and information from other users' devices

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RaiZer_
Member
203
11-16-2023, 11:16 AM
#1
A Reddit member, SandmaNn42, shared a warning about a Unifi protect camera alert that didn’t match any of their devices and displayed an unfamiliar house. Another user, turnerd10, described opening the remote page to find a UDM Pro not belonging to them. The Ubiquiti account has contacted both parties for clarification. My perspective: I’d turn off remote access to all Unifi consoles until Ubiquiti resolves this issue. It’s unsettling to imagine someone gaining unauthorized network access. Sources: https://www.reddit.com/r/Ubiquiti/commen...y_problem/
R
RaiZer_
11-16-2023, 11:16 AM #1

A Reddit member, SandmaNn42, shared a warning about a Unifi protect camera alert that didn’t match any of their devices and displayed an unfamiliar house. Another user, turnerd10, described opening the remote page to find a UDM Pro not belonging to them. The Ubiquiti account has contacted both parties for clarification. My perspective: I’d turn off remote access to all Unifi consoles until Ubiquiti resolves this issue. It’s unsettling to imagine someone gaining unauthorized network access. Sources: https://www.reddit.com/r/Ubiquiti/commen...y_problem/

S
Soumuitoruim
Member
88
11-16-2023, 12:57 PM
#2
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Soumuitoruim
11-16-2023, 12:57 PM #2

H
HenrikEV
Member
60
11-16-2023, 07:38 PM
#3
Relocated to Networking - Our tech news community needs verified sources from reputable outlets
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HenrikEV
11-16-2023, 07:38 PM #3

Relocated to Networking - Our tech news community needs verified sources from reputable outlets

M
mishy07
Senior Member
371
12-07-2023, 06:28 PM
#4
The situation has been updated following Unifi's confirmation of the Reddit user's claims. The move to networking has significantly worsened the problem, making it hard for people to trust the information. Multiple users reporting the same issue at once isn't considered a reliable source, especially when they provide screenshots.
M
mishy07
12-07-2023, 06:28 PM #4

The situation has been updated following Unifi's confirmation of the Reddit user's claims. The move to networking has significantly worsened the problem, making it hard for people to trust the information. Multiple users reporting the same issue at once isn't considered a reliable source, especially when they provide screenshots.

J
JXMESxD
Member
89
12-07-2023, 07:11 PM
#5
They manage the issue effectively and are transparent about it. Official update notes a cloud access misconfiguration bug.
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JXMESxD
12-07-2023, 07:11 PM #5

They manage the issue effectively and are transparent about it. Official update notes a cloud access misconfiguration bug.

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Bryanbc_12
Junior Member
20
12-08-2023, 12:03 AM
#6
Looking for advice on a local-only setup? I’ve configured Home Assistant for notifications now, but I’d love to switch to the standard Protect app.
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Bryanbc_12
12-08-2023, 12:03 AM #6

Looking for advice on a local-only setup? I’ve configured Home Assistant for notifications now, but I’d love to switch to the standard Protect app.