F5F Stay Refreshed Software PC Gaming Unable to reach any Steam platform through browser, mobile, or desktop application.

Unable to reach any Steam platform through browser, mobile, or desktop application.

Unable to reach any Steam platform through browser, mobile, or desktop application.

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A
Aumarke
Junior Member
38
11-09-2023, 05:05 AM
#1
I'm unable to connect to Steam on my device. I can use the client, download games I already have, get updates, and play multiplayer. However, I can't access communities or the Steam store, and I keep getting internet connection errors. Normally I just reinstall Steam, but the same problem appears when trying any .steampowered.com link. After switching to a VPN, I was able to access Steam in my browser. The fix seems to be changing my IP address, but since I'm using Optus and unplugging the modem won't help, I'm unsure how to resolve this without altering my IP. This issue also occurred on my laptop and the Steam app on my phone until I switched to 4G.
A
Aumarke
11-09-2023, 05:05 AM #1

I'm unable to connect to Steam on my device. I can use the client, download games I already have, get updates, and play multiplayer. However, I can't access communities or the Steam store, and I keep getting internet connection errors. Normally I just reinstall Steam, but the same problem appears when trying any .steampowered.com link. After switching to a VPN, I was able to access Steam in my browser. The fix seems to be changing my IP address, but since I'm using Optus and unplugging the modem won't help, I'm unsure how to resolve this without altering my IP. This issue also occurred on my laptop and the Steam app on my phone until I switched to 4G.

V
186
11-09-2023, 06:42 AM
#2
Steam could experience a slowdown because of Halloween promotions.
V
victorfamosaya
11-09-2023, 06:42 AM #2

Steam could experience a slowdown because of Halloween promotions.

K
kenjaca
Member
122
11-09-2023, 07:36 AM
#3
Steam stats page on the website.
K
kenjaca
11-09-2023, 07:36 AM #3

Steam stats page on the website.

S
Spriter80
Member
111
11-09-2023, 08:03 AM
#4
However, it's not true—it's been this way all day, and I mentioned it uses a different IP address.
S
Spriter80
11-09-2023, 08:03 AM #4

However, it's not true—it's been this way all day, and I mentioned it uses a different IP address.

G
GetUSom
Member
194
11-09-2023, 02:29 PM
#5
It's up, actually check out the post.
G
GetUSom
11-09-2023, 02:29 PM #5

It's up, actually check out the post.

I
Ilikepie81
Member
184
11-17-2023, 08:32 AM
#6
Make sure to review the email linked in Steam. It’s possible you’ve been banned, or your ISP is no longer permitting Steam through your modem. Curious, right? Also, try pinging the Steam site to see if it responds.
I
Ilikepie81
11-17-2023, 08:32 AM #6

Make sure to review the email linked in Steam. It’s possible you’ve been banned, or your ISP is no longer permitting Steam through your modem. Curious, right? Also, try pinging the Steam site to see if it responds.

D
Datbamboody123
Junior Member
23
11-19-2023, 12:34 PM
#7
Not prohibited since my account remains able to log in and access Steam from any other IP address.
D
Datbamboody123
11-19-2023, 12:34 PM #7

Not prohibited since my account remains able to log in and access Steam from any other IP address.

F
fedebizzi
Junior Member
43
11-19-2023, 12:49 PM
#8
Sorry boss, the issue might be localized to your area or the server you're using. Proceed with the steps to resolve it.
F
fedebizzi
11-19-2023, 12:49 PM #8

Sorry boss, the issue might be localized to your area or the server you're using. Proceed with the steps to resolve it.

C
Cat461
Member
65
11-19-2023, 09:24 PM
#9
Just attempt it the next day and it should fully disconnect the router.
C
Cat461
11-19-2023, 09:24 PM #9

Just attempt it the next day and it should fully disconnect the router.

M
Maria7300
Member
221
12-01-2023, 09:57 AM
#10
EvilCat is always right about sales—it often causes delays or crashes, and the status page doesn<|pad|>. Just suggest trying again tomorrow or later @ lobster_zoidberg
M
Maria7300
12-01-2023, 09:57 AM #10

EvilCat is always right about sales—it often causes delays or crashes, and the status page doesn<|pad|>. Just suggest trying again tomorrow or later @ lobster_zoidberg

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