F5F Stay Refreshed Software PC Gaming Unable to participate in online games.

Unable to participate in online games.

Unable to participate in online games.

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Greyc11511
Junior Member
25
04-13-2016, 08:21 AM
#1
I recently assembled my initial personal computer and installed Windows 10 using a USB drive. I can browse the internet and play games offline (Age of Empires II, Payday 2, Rainbow Six Siege, Overwatch) but I cannot connect to any online servers. This issue persists with both Steam games and Uplay (Rainbow Six Siege). I have attempted to disable Avast antivirus software and temporarily turn off Windows Firewall/ZoneAlarm, but this has not resolved the problem. I have also executed multiple virus scans, and the system reports being clean. My connection is established via a LAN cable, maintaining speeds of 50-100mb/s. Could you suggest additional troubleshooting steps beyond a complete system reset?
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Greyc11511
04-13-2016, 08:21 AM #1

I recently assembled my initial personal computer and installed Windows 10 using a USB drive. I can browse the internet and play games offline (Age of Empires II, Payday 2, Rainbow Six Siege, Overwatch) but I cannot connect to any online servers. This issue persists with both Steam games and Uplay (Rainbow Six Siege). I have attempted to disable Avast antivirus software and temporarily turn off Windows Firewall/ZoneAlarm, but this has not resolved the problem. I have also executed multiple virus scans, and the system reports being clean. My connection is established via a LAN cable, maintaining speeds of 50-100mb/s. Could you suggest additional troubleshooting steps beyond a complete system reset?

3
3Geschenk3
Junior Member
43
04-19-2016, 08:54 PM
#2
What connection issues are reported when trying to connect to servers?
Examine the router's logs (if accessible and active).
Identify who possesses complete administrative privileges on the router; assistance from this individual is required.
3
3Geschenk3
04-19-2016, 08:54 PM #2

What connection issues are reported when trying to connect to servers?
Examine the router's logs (if accessible and active).
Identify who possesses complete administrative privileges on the router; assistance from this individual is required.