Ubisoft is failing to fulfill pre-orders and ignoring frustrated clients.

F5F Stay Refreshed Software PC Gaming Ubisoft is failing to fulfill pre-orders and ignoring frustrated clients.

Pages (2): Previous 1 2

garthtuck
Junior Member

11-06-2016, 10:30 PM

#11

I might attribute the issue to DHL for the initial delivery (AC Unity) since they handled it and sent it back, but the subsequent shipment (FC4) was never collected.

garthtuck

11-06-2016, 10:30 PM #11

I might attribute the issue to DHL for the initial delivery (AC Unity) since they handled it and sent it back, but the subsequent shipment (FC4) was never collected.

Slaythoms
Member

139

11-24-2016, 10:22 AM

#12

Suddenly .. DHL brought AC Unity today. It's clear, Ubisoft sent the game through DHL with missing documents. They resubmitted the package without informing anyone about the new tracking number. I didn't realize it was on its way until I saw it. Hopefully FC4 will do the same.

Slaythoms

11-24-2016, 10:22 AM #12

BobNeedsYou
Member

11-25-2016, 06:44 AM

#13

This feature to void a Unity pre-order is essentially a blessing from the universe, depending on your beliefs. Claim your refund if possible.

BobNeedsYou

11-25-2016, 06:44 AM #13

This feature to void a Unity pre-order is essentially a blessing from the universe, depending on your beliefs. Claim your refund if possible.

Hidekih
Posting Freak

849

11-27-2016, 03:29 PM

#14

It seems the issue lies with DHL rather than UBI.

Hidekih

11-27-2016, 03:29 PM #14

It seems the issue lies with DHL rather than UBI.

Amtrak10
Senior Member

639

11-27-2016, 09:59 PM

#15

Haha, really enjoyed the "Whatever God(s)" section. It was too late to change my mind, and I wasn’t really aiming to cancel—it was more about getting some good customer service.

Amtrak10

11-27-2016, 09:59 PM #15

Haha, really enjoyed the "Whatever God(s)" section. It was too late to change my mind, and I wasn’t really aiming to cancel—it was more about getting some good customer service.

EdoubleO
Member

238

11-27-2016, 10:09 PM

#16

I agree with your perspective on natural selection. This method is well-received.

EdoubleO

11-27-2016, 10:09 PM #16

I agree with your perspective on natural selection. This method is well-received.

Pages (2): Previous 1 2