F5F Stay Refreshed Hardware Desktop Training issue with memory PMU on Ryzen 3700x system. DIMM B1 and B2 not being detected.

Training issue with memory PMU on Ryzen 3700x system. DIMM B1 and B2 not being detected.

Training issue with memory PMU on Ryzen 3700x system. DIMM B1 and B2 not being detected.

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SuperWillman
Member
131
11-04-2019, 09:39 AM
#1
I recently received a new Christmas case and moved all my parts over. During the process, I accidentally dropped my screwdriver into the case, hitting the motherboard between the CPU and RAM (possibly even the CPU itself). My setup included: Ryzen 7 3700X from Gigabyte Aorus Master X570, Corsair 3200MHz DDR4 RAM (Balistix 3000MHz), and a 64GB RAM module. I was also running Dark Rock Pro 4 for testing the CPU re-seat process. Eventually, after finishing the transfer and booting up, everything seemed fine. Then I realized I had only 32GB of RAM installed while the system was booting, and it was performing disk checks along with showing an error about memory PMU training at socket 0 channel 0 for both DIMMs. After cleaning the socket and re-seating the CPU, things improved. I’m curious if dropping the screwdriver or applying thermal paste might have contributed to this issue. As a side note, everything worked before I moved the components. Thanks for reading! A tip for future users: If you face similar problems, test each RAM stick in the working slots first. If it resolves, proceed cautiously—clean the CPU thoroughly and try plugging it back in. Otherwise, consider replacing the motherboard soon, as it may have been damaged. I’m still unsure what exactly caused the failure, but my PC is now running smoothly with the new RAM. Good luck to everyone!
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SuperWillman
11-04-2019, 09:39 AM #1

I recently received a new Christmas case and moved all my parts over. During the process, I accidentally dropped my screwdriver into the case, hitting the motherboard between the CPU and RAM (possibly even the CPU itself). My setup included: Ryzen 7 3700X from Gigabyte Aorus Master X570, Corsair 3200MHz DDR4 RAM (Balistix 3000MHz), and a 64GB RAM module. I was also running Dark Rock Pro 4 for testing the CPU re-seat process. Eventually, after finishing the transfer and booting up, everything seemed fine. Then I realized I had only 32GB of RAM installed while the system was booting, and it was performing disk checks along with showing an error about memory PMU training at socket 0 channel 0 for both DIMMs. After cleaning the socket and re-seating the CPU, things improved. I’m curious if dropping the screwdriver or applying thermal paste might have contributed to this issue. As a side note, everything worked before I moved the components. Thanks for reading! A tip for future users: If you face similar problems, test each RAM stick in the working slots first. If it resolves, proceed cautiously—clean the CPU thoroughly and try plugging it back in. Otherwise, consider replacing the motherboard soon, as it may have been damaged. I’m still unsure what exactly caused the failure, but my PC is now running smoothly with the new RAM. Good luck to everyone!

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Si0neR
Member
235
11-04-2019, 01:16 PM
#2
It's conceivable, though improbable, that a fragment might have been harmed.
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Si0neR
11-04-2019, 01:16 PM #2

It's conceivable, though improbable, that a fragment might have been harmed.

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WF_Catt
Posting Freak
761
11-04-2019, 05:30 PM
#3
I aim to thoroughly clean the motherboard with contact cleaner tomorrow and test it. If it doesn’t resolve the issue, I’ll visit Best Buy to purchase a Ryzen 5 5600X and try using it to determine whether the problem lies with the motherboard or the CPU. I’ll update once I have more information.
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WF_Catt
11-04-2019, 05:30 PM #3

I aim to thoroughly clean the motherboard with contact cleaner tomorrow and test it. If it doesn’t resolve the issue, I’ll visit Best Buy to purchase a Ryzen 5 5600X and try using it to determine whether the problem lies with the motherboard or the CPU. I’ll update once I have more information.

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hdoor20
Senior Member
477
11-05-2019, 06:40 PM
#4
Ensure you secure a 5700X rating—avoid the 5600X, which is a poor option (similar cost to 5700X, fewer cores, higher price without better performance). Alternatively, consider the non-G 5600.
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hdoor20
11-05-2019, 06:40 PM #4

Ensure you secure a 5700X rating—avoid the 5600X, which is a poor option (similar cost to 5700X, fewer cores, higher price without better performance). Alternatively, consider the non-G 5600.

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ThePonyQueen
Member
131
11-10-2019, 05:21 PM
#5
Was die Stromversorgung beim Ausfall noch vorhanden? War die Zeit von der Abschaltung bis zum Einschalten unter 20 Sekunden? Hast du das Kabel vom Power-Adapter an den Steckdosenstecker angeschlossen? Obwohl die Steckdosenanzeige ein paar Fehler aufweisen kann, vermute ich, dass das Problem bei falschen RAM-Modulen liegt. Meistens funktioniert es besser mit der niedrigeren Frequenz, also 3000 MHz, nicht mit der höchsten. Danach musst du den PC trainieren und die besten CL/CAS-Einstellungen suchen, die für beide Module funktionieren – eventuell stößt man auf eine Einschränkung. Welches PSU hast du?
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ThePonyQueen
11-10-2019, 05:21 PM #5

Was die Stromversorgung beim Ausfall noch vorhanden? War die Zeit von der Abschaltung bis zum Einschalten unter 20 Sekunden? Hast du das Kabel vom Power-Adapter an den Steckdosenstecker angeschlossen? Obwohl die Steckdosenanzeige ein paar Fehler aufweisen kann, vermute ich, dass das Problem bei falschen RAM-Modulen liegt. Meistens funktioniert es besser mit der niedrigeren Frequenz, also 3000 MHz, nicht mit der höchsten. Danach musst du den PC trainieren und die besten CL/CAS-Einstellungen suchen, die für beide Module funktionieren – eventuell stößt man auf eine Einschränkung. Welches PSU hast du?

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tayymendes
Junior Member
46
11-11-2019, 03:10 PM
#6
psu: Corsair RM850x Power failed completely during a drop. It’s been 20 minutes since I unplugged the PC after dropping the screwdriver. I removed the PSU cable and turned it off. The Mismatch pair is still working properly, but only the stick in A Dimms appears now.
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tayymendes
11-11-2019, 03:10 PM #6

psu: Corsair RM850x Power failed completely during a drop. It’s been 20 minutes since I unplugged the PC after dropping the screwdriver. I removed the PSU cable and turned it off. The Mismatch pair is still working properly, but only the stick in A Dimms appears now.

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Sheep_VeNoM
Member
112
11-11-2019, 04:35 PM
#7
I’m the only one who can get this at my shop, hehe (if it works then I’ll figure out what’s wrong, I don’t think a 3700x is that much better)
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Sheep_VeNoM
11-11-2019, 04:35 PM #7

I’m the only one who can get this at my shop, hehe (if it works then I’ll figure out what’s wrong, I don’t think a 3700x is that much better)

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diogo218dvdv
Senior Member
514
11-13-2019, 05:16 PM
#8
It's not a CPU issue, it's about RAM. It functions until it can't, so you need to learn how to optimize stable settings. No effort was made on this, and I don't suggest custom configurations. The best option is to stick with the 32GB Corsair or swap the Ballistix for another Corsair with the same serial number and clock speeds as your previous ones. Do you play simulators or use the PC for video editing and high-graphics applications?
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diogo218dvdv
11-13-2019, 05:16 PM #8

It's not a CPU issue, it's about RAM. It functions until it can't, so you need to learn how to optimize stable settings. No effort was made on this, and I don't suggest custom configurations. The best option is to stick with the 32GB Corsair or swap the Ballistix for another Corsair with the same serial number and clock speeds as your previous ones. Do you play simulators or use the PC for video editing and high-graphics applications?

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D34D_
Member
162
11-13-2019, 07:51 PM
#9
That’s the issue even when using two RAM sticks. The PC only sees one in the A DIMM, while the other doesn’t work in the B DIMM.
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D34D_
11-13-2019, 07:51 PM #9

That’s the issue even when using two RAM sticks. The PC only sees one in the A DIMM, while the other doesn’t work in the B DIMM.

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Aeonfinis
Junior Member
46
11-15-2019, 01:06 AM
#10
If you use one stick in A1 and another in B1, what happens? I tried the same with A2 and B2. If B is not available, return the product for exchange.
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Aeonfinis
11-15-2019, 01:06 AM #10

If you use one stick in A1 and another in B1, what happens? I tried the same with A2 and B2. If B is not available, return the product for exchange.

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