F5F Stay Refreshed Hardware Desktop This new HP laptop is completely useless.

This new HP laptop is completely useless.

This new HP laptop is completely useless.

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A_Piggy
Member
211
07-02-2021, 12:17 AM
#11
If you manage to perform a factory reset with the HPS reset tool, then proceed right away to remove all antivirus software and unnecessary applications. This approach will help you achieve a more streamlined and cleaner system.
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A_Piggy
07-02-2021, 12:17 AM #11

If you manage to perform a factory reset with the HPS reset tool, then proceed right away to remove all antivirus software and unnecessary applications. This approach will help you achieve a more streamlined and cleaner system.

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Blureux
Posting Freak
797
07-02-2021, 01:09 AM
#12
When buying a new laptop, I immediately reset it and run a clean Windows install (if it's a Windows machine). After that, I add any OEM software that I think is useful.
I also remember a laptop from years ago that would crash immediately after turning it on (BSOD). That experience inspired the steps I described here.
For @ck1984, do you have a functional system available to provide the installation media mentioned by @USAFRet in the tutorial?
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Blureux
07-02-2021, 01:09 AM #12

When buying a new laptop, I immediately reset it and run a clean Windows install (if it's a Windows machine). After that, I add any OEM software that I think is useful.
I also remember a laptop from years ago that would crash immediately after turning it on (BSOD). That experience inspired the steps I described here.
For @ck1984, do you have a functional system available to provide the installation media mentioned by @USAFRet in the tutorial?

H
helenma0301
Senior Member
250
07-02-2021, 09:41 AM
#13
i possess a fresh laptop using linux, though it's not functioning smoothly, and it frequently restarts itself three to four times each day.
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helenma0301
07-02-2021, 09:41 AM #13

i possess a fresh laptop using linux, though it's not functioning smoothly, and it frequently restarts itself three to four times each day.

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Nevla
Member
207
07-02-2021, 10:06 AM
#14
It appears there may be an internal issue. Opening it would cancel the warranty, but removing the OS shouldn’t be ruled out based on the search results. Reach out to HP, describe your problem, and explain your attempts to resolve it at the software level to understand your next steps.
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Nevla
07-02-2021, 10:06 AM #14

It appears there may be an internal issue. Opening it would cancel the warranty, but removing the OS shouldn’t be ruled out based on the search results. Reach out to HP, describe your problem, and explain your attempts to resolve it at the software level to understand your next steps.

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PixelatedKirby
Member
174
07-02-2021, 03:12 PM
#15
the factory reset feature might have been lost after trying to install Debian 12 dualboot, which instead used the whole disk without my input. how can i confirm if this option is still available? the system came with very limited manuals or notes, mostly in chinese :-
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PixelatedKirby
07-02-2021, 03:12 PM #15

the factory reset feature might have been lost after trying to install Debian 12 dualboot, which instead used the whole disk without my input. how can i confirm if this option is still available? the system came with very limited manuals or notes, mostly in chinese :-

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Thumps209LV
Member
226
07-04-2021, 05:02 PM
#16
Full user manuals can be found online.
If your Debian consumed the entire drive space, it removed the 'factory reset' partition along with it.
But you probably didn’t intend for that.
This would install both the operating system and all the accompanying software, including the unwanted programs that were slowing things down.
You’re looking for a clean installation containing only Windows.
The tutorial linked above accomplishes exactly that.
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Thumps209LV
07-04-2021, 05:02 PM #16

Full user manuals can be found online.
If your Debian consumed the entire drive space, it removed the 'factory reset' partition along with it.
But you probably didn’t intend for that.
This would install both the operating system and all the accompanying software, including the unwanted programs that were slowing things down.
You’re looking for a clean installation containing only Windows.
The tutorial linked above accomplishes exactly that.

X
xaiden123
Junior Member
26
07-06-2021, 09:26 PM
#17
I would be happy to reverse the factory reset to return the laptop for a refund or exchange. However, following the minimum Windows tutorial, HP may refuse a refund or exchange.
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xaiden123
07-06-2021, 09:26 PM #17

I would be happy to reverse the factory reset to return the laptop for a refund or exchange. However, following the minimum Windows tutorial, HP may refuse a refund or exchange.

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BlurryFacess
Junior Member
15
07-19-2021, 06:28 PM
#18
Check the basic reinstall process and observe the outcome.
Identify the exact model of this laptop.
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BlurryFacess
07-19-2021, 06:28 PM #18

Check the basic reinstall process and observe the outcome.
Identify the exact model of this laptop.

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GlennTheMaster
Member
152
07-19-2021, 10:14 PM
#19
HP 15-FC0030CA
Prod ID: 7P9V5UA#ABL
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GlennTheMaster
07-19-2021, 10:14 PM #19

HP 15-FC0030CA
Prod ID: 7P9V5UA#ABL

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gogofrgl1234
Senior Member
718
07-20-2021, 12:02 AM
#20
From a functional Windows environment, you can reach the "Recovery media" at the provided links:
https://support.hp.com/ca-en/drivers/hp-...ku=7P9V5UA
https://support.hp.com/ca-en/document/is...4511141-16
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gogofrgl1234
07-20-2021, 12:02 AM #20

From a functional Windows environment, you can reach the "Recovery media" at the provided links:
https://support.hp.com/ca-en/drivers/hp-...ku=7P9V5UA
https://support.hp.com/ca-en/document/is...4511141-16

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