F5F Stay Refreshed Hardware Desktop This new computer frequently shuts down during gameplay and restarts at the desktop.

This new computer frequently shuts down during gameplay and restarts at the desktop.

This new computer frequently shuts down during gameplay and restarts at the desktop.

X
xp37
Member
60
01-29-2024, 01:16 AM
#1
Hey! I just assembled my very first PC. Here are the details: CPU – Intel i7-13700K, motherboard model Asus TUF Gaming Z790-PLUS with Wi-Fi (BIOS: American Megatrends Inc., version 0812, dated 2023-02-24). RAM – 32 GB (16x2) Trident Z5 at 6000 MHz with XMP enabled. Graphics card – Asus TUF Gaming RTX 4080 OC Edition. Cooler – Noctua NH-D15. Case – Lian Li Lancool 216 SSD, two 1 TB SN850X drives. Power supply – Corsair RMx 1000. I used the original cables that came with the PSU. Everything worked smoothly after installation; it booted normally and ran without issues during initial tests. I installed Windows as usual, updated drivers, and played games without any problems. No frame drops or freezes.

However, when I tried to play Spider-Man Remastered and Control, my PC would crash to the desktop after a few minutes—sometimes 15 minutes, sometimes up to two hours. I suspected the GPU wasn’t getting enough power, so I ran FurMark stress tests. The GPU handled temperatures between 65-70°C at full load. Next, I checked CPU performance using CInebench; it was fine.

I went through several troubleshooting steps: cleaned graphics drivers, lowered game settings, verified file integrity, updated Windows, disabled DLSS (as suggested on Reddit), re-seated the GPU and cable, re-installed RAM, double-checked all connections, and even tested for faulty peripherals. Nothing seemed to cause the instability.
X
xp37
01-29-2024, 01:16 AM #1

Hey! I just assembled my very first PC. Here are the details: CPU – Intel i7-13700K, motherboard model Asus TUF Gaming Z790-PLUS with Wi-Fi (BIOS: American Megatrends Inc., version 0812, dated 2023-02-24). RAM – 32 GB (16x2) Trident Z5 at 6000 MHz with XMP enabled. Graphics card – Asus TUF Gaming RTX 4080 OC Edition. Cooler – Noctua NH-D15. Case – Lian Li Lancool 216 SSD, two 1 TB SN850X drives. Power supply – Corsair RMx 1000. I used the original cables that came with the PSU. Everything worked smoothly after installation; it booted normally and ran without issues during initial tests. I installed Windows as usual, updated drivers, and played games without any problems. No frame drops or freezes.

However, when I tried to play Spider-Man Remastered and Control, my PC would crash to the desktop after a few minutes—sometimes 15 minutes, sometimes up to two hours. I suspected the GPU wasn’t getting enough power, so I ran FurMark stress tests. The GPU handled temperatures between 65-70°C at full load. Next, I checked CPU performance using CInebench; it was fine.

I went through several troubleshooting steps: cleaned graphics drivers, lowered game settings, verified file integrity, updated Windows, disabled DLSS (as suggested on Reddit), re-seated the GPU and cable, re-installed RAM, double-checked all connections, and even tested for faulty peripherals. Nothing seemed to cause the instability.

B
bradso90
Junior Member
10
01-29-2024, 01:16 AM
#2
No, I haven't updated my bios yet.
B
bradso90
01-29-2024, 01:16 AM #2

No, I haven't updated my bios yet.

Q
Quick_Pots
Member
120
01-29-2024, 01:16 AM
#3
It hasn't happened yet. It really worries me.
Q
Quick_Pots
01-29-2024, 01:16 AM #3

It hasn't happened yet. It really worries me.