The wireless mouse isn't functioning with the USB cable?
The wireless mouse isn't functioning with the USB cable?
Hi,
I noticed your wireless mouse stopped working after the Windows update. The Mouse Laser light doesn’t activate with a USB cable. All other devices connect fine, but this mouse isn’t responding. Could you help get it back online? The USB ports are functioning properly for other gadgets, yet not for this model.
Technical specs of your laptop:
Processor: 11th Gen Intel® Core™ i3-1115G4 @ 3.00GHz (3.00 GHz)
RAM: 8.00 GB (7.79 GB available)
OS: Windows 11 Home Single Language, Version 24H2
Date: 13-12-2024
Mouse likely damaged.
Could it function on another machine using a cable?
What is the model of the mouse?
Thank you for your message,
It's a new mouse; the old one I threw away because it wasn't functioning properly anymore. It's from the same model, a brand I purchased from Shopee. The laser lights aren't working with the USB cable now as they did before. Please help me.
I
Dual Mode Mouse
https://www.ebay.com/itm/394736047691
It doesn't function on other laptops as well.
Before the update, I had to install it.
It functions properly in wireless mode. The new mouse is the same model as the old one, which it used for two years.