F5F Stay Refreshed Hardware Desktop The system fails to start following the BIOS upgrade.

The system fails to start following the BIOS upgrade.

The system fails to start following the BIOS upgrade.

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Th3G4merX
Senior Member
700
09-26-2019, 03:05 PM
#1
Hello, I have a problem with my PC a friend recommended this forum, so I'll explain everything. Thank you in advance for your time ! Motherboard : Asus PRIME X370-A CPU : AMD Ryzen 5 1600 (3.2 GHz) GPU : Asus Radeon RX 570 ROG STRIX OC, 4 Go RAM 1 & 3 : DDR4 Ballistix Sport LT, Red, 2 x 4 Go, 2400 MHz, CAS 16 Ram 2 & 4 : DDR4 T-FORCE Vulcan Z, Red, 8 Go (2 x 4 Go), 2666 MHz, CAS 18 My friend gave me his old AMD Ryzen 5 3600 so a huge improvement over my old R5 1600. But to use it I needed to update my BIOS, I went to Asus website and downloaded the version compatible with the 3600 and the download gave me the version "6042" https://www.asus.com/supportonly/PRIME X370-A/HelpDesk_CPU/ I did the update in my BIOS with the .cap file on my FAT32 USB, and it was a success ! "Update successfully ! The system will now reset" and then... nothing. I waited 1h and still nothing, so I tried to reset the CMOS but nothing, same when I changed the CPU with the new one. I also tried to unplug all the SATA What can I do ? The computer start, there are the lights, the fans etc but that's it, nothing on my monitor. I already asked in Tom's Hardward , and they told me this is because I needed a chipset update before updating my BIOS and I should contact ASUS and/or buy a new mobo Thank you in advance for your time
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Th3G4merX
09-26-2019, 03:05 PM #1

Hello, I have a problem with my PC a friend recommended this forum, so I'll explain everything. Thank you in advance for your time ! Motherboard : Asus PRIME X370-A CPU : AMD Ryzen 5 1600 (3.2 GHz) GPU : Asus Radeon RX 570 ROG STRIX OC, 4 Go RAM 1 & 3 : DDR4 Ballistix Sport LT, Red, 2 x 4 Go, 2400 MHz, CAS 16 Ram 2 & 4 : DDR4 T-FORCE Vulcan Z, Red, 8 Go (2 x 4 Go), 2666 MHz, CAS 18 My friend gave me his old AMD Ryzen 5 3600 so a huge improvement over my old R5 1600. But to use it I needed to update my BIOS, I went to Asus website and downloaded the version compatible with the 3600 and the download gave me the version "6042" https://www.asus.com/supportonly/PRIME X370-A/HelpDesk_CPU/ I did the update in my BIOS with the .cap file on my FAT32 USB, and it was a success ! "Update successfully ! The system will now reset" and then... nothing. I waited 1h and still nothing, so I tried to reset the CMOS but nothing, same when I changed the CPU with the new one. I also tried to unplug all the SATA What can I do ? The computer start, there are the lights, the fans etc but that's it, nothing on my monitor. I already asked in Tom's Hardward , and they told me this is because I needed a chipset update before updating my BIOS and I should contact ASUS and/or buy a new mobo Thank you in advance for your time

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TommyTheLommy
Posting Freak
846
09-28-2019, 05:07 PM
#2
Chipset drivers don't influence the POST or BOOT process. They influence PC behavior once loaded, whether in Windows or Linux. After swapping the CPU, did you remove any additional components such as the GPU? Did you connect your display cable to the GPU rather than the motherboard after restoring everything?
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TommyTheLommy
09-28-2019, 05:07 PM #2

Chipset drivers don't influence the POST or BOOT process. They influence PC behavior once loaded, whether in Windows or Linux. After swapping the CPU, did you remove any additional components such as the GPU? Did you connect your display cable to the GPU rather than the motherboard after restoring everything?

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ssheerio
Member
135
09-29-2019, 12:08 AM
#3
I didn't take out the GPU, and I also tried starting the PC with the cable plugged into the GPU or the motherboard. In both situations, nothing occurred.
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ssheerio
09-29-2019, 12:08 AM #3

I didn't take out the GPU, and I also tried starting the PC with the cable plugged into the GPU or the motherboard. In both situations, nothing occurred.

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Krissaro
Junior Member
4
09-29-2019, 01:39 AM
#4
Linked to the motherboard isn't working since only Ryzen CPUs with 'G' in the name (like 3400G, 5600G) support integrated graphics. Would you like to test the graphics card in another PC and use a different GPU on your current system? Also, consider using just one RAM stick.
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Krissaro
09-29-2019, 01:39 AM #4

Linked to the motherboard isn't working since only Ryzen CPUs with 'G' in the name (like 3400G, 5600G) support integrated graphics. Would you like to test the graphics card in another PC and use a different GPU on your current system? Also, consider using just one RAM stick.

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EntriosYT
Junior Member
41
09-29-2019, 10:17 AM
#5
Unfortunately I can't test another GPU, but I tried with just one stick of RAM and it didn't work. Using a speaker helped too—I heard one long beep and two short ones.
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EntriosYT
09-29-2019, 10:17 AM #5

Unfortunately I can't test another GPU, but I tried with just one stick of RAM and it didn't work. Using a speaker helped too—I heard one long beep and two short ones.

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lm51
Member
64
09-29-2019, 05:59 PM
#6
Consider another RAM module. https://www.asus.com/support/FAQ/1029959/ On page 20 of the user manual https://dlcdnets.asus.com/pub/ASUS/mb/So...UM_WEB.pdf You have the order in which the slots should be filled. Choose either Ballistix or T-Force, one stick each. After selecting, test the combination. 1-2-3-4
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lm51
09-29-2019, 05:59 PM #6

Consider another RAM module. https://www.asus.com/support/FAQ/1029959/ On page 20 of the user manual https://dlcdnets.asus.com/pub/ASUS/mb/So...UM_WEB.pdf You have the order in which the slots should be filled. Choose either Ballistix or T-Force, one stick each. After selecting, test the combination. 1-2-3-4

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xRawzx
Member
177
10-17-2019, 09:14 PM
#7
The system displayed a "reset TPM" message, and the computer began booting. However, it no longer boots as before, though the monitor still receives some input. What should I do next?
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xRawzx
10-17-2019, 09:14 PM #7

The system displayed a "reset TPM" message, and the computer began booting. However, it no longer boots as before, though the monitor still receives some input. What should I do next?

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SouperTenz
Junior Member
10
10-18-2019, 08:51 AM
#8
Ok so this is quite interesting, I'll explain everything : Firstly, thank you again for you knowledge I can access my computer, after the reset tpm the PC could finally boot ! But this is not the end of the problem, the PC boot when there is only ONE RAM in the slot A2 ! More RAM = same bug as before with 1 long then 2 shorts beep. Other problem, I can't use my monitor if this is connected with a display port, only HDMI works for now ! I have other strange problem like microphone not working normally but this isn't a main issue. Thank you again, at least I can access my file for now
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SouperTenz
10-18-2019, 08:51 AM #8

Ok so this is quite interesting, I'll explain everything : Firstly, thank you again for you knowledge I can access my computer, after the reset tpm the PC could finally boot ! But this is not the end of the problem, the PC boot when there is only ONE RAM in the slot A2 ! More RAM = same bug as before with 1 long then 2 shorts beep. Other problem, I can't use my monitor if this is connected with a display port, only HDMI works for now ! I have other strange problem like microphone not working normally but this isn't a main issue. Thank you again, at least I can access my file for now

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Platooie
Member
83
10-25-2019, 01:37 PM
#9
Correct placement matches: same RAM sticks in A2 & B2, others in A1 & B1. Just confirm that arrangement...
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Platooie
10-25-2019, 01:37 PM #9

Correct placement matches: same RAM sticks in A2 & B2, others in A1 & B1. Just confirm that arrangement...

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Klouminity
Junior Member
44
10-26-2019, 06:07 AM
#10
Both Triforce levels from A2 and B2, plus Ballistix from A1 and B1
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Klouminity
10-26-2019, 06:07 AM #10

Both Triforce levels from A2 and B2, plus Ballistix from A1 and B1

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