F5F Stay Refreshed Hardware Desktop The RAM slots 1 and 2 are not functioning properly.

The RAM slots 1 and 2 are not functioning properly.

The RAM slots 1 and 2 are not functioning properly.

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louisdm
Member
98
04-19-2019, 09:12 PM
#1
I recently replaced my stock CPU cooler with an AIO unit. The process went without issues. I successfully removed the old cooler after several tests to lower the temperature and reduce paste adhesion. However, when starting up, I found my system wouldn’t boot if I used the first or second RAM slots. I verified both RAM sticks in slots 3 and 4, which functioned correctly. I need access to the second slot for dual-channel memory on my board (slots 2-4), but this limitation is preventing me from doing so. Specs: Ryzen 3600, MSI B450 GAMING PRO CARBON AC, GTX 1660 Super, Trident Z Neo (2x8GB RAM at 3200MHz).
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louisdm
04-19-2019, 09:12 PM #1

I recently replaced my stock CPU cooler with an AIO unit. The process went without issues. I successfully removed the old cooler after several tests to lower the temperature and reduce paste adhesion. However, when starting up, I found my system wouldn’t boot if I used the first or second RAM slots. I verified both RAM sticks in slots 3 and 4, which functioned correctly. I need access to the second slot for dual-channel memory on my board (slots 2-4), but this limitation is preventing me from doing so. Specs: Ryzen 3600, MSI B450 GAMING PRO CARBON AC, GTX 1660 Super, Trident Z Neo (2x8GB RAM at 3200MHz).

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MQZP
Junior Member
12
04-19-2019, 10:34 PM
#2
Have you considered swapping out the CPU? It might have been shifted slightly while you were taking out the stock cooler.
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MQZP
04-19-2019, 10:34 PM #2

Have you considered swapping out the CPU? It might have been shifted slightly while you were taking out the stock cooler.

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lucarich
Member
133
04-24-2019, 06:59 AM
#3
Try resetting the CMOS first to check for issues. Next, investigate why RAM isn’t installed in slots 1 and 3 or 2 and 4—your MOBO likely includes a diagram showing the correct placement. It’s also possible the CPU isn’t properly seated, which might prevent proper pin contact and lead to this problem.
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lucarich
04-24-2019, 06:59 AM #3

Try resetting the CMOS first to check for issues. Next, investigate why RAM isn’t installed in slots 1 and 3 or 2 and 4—your MOBO likely includes a diagram showing the correct placement. It’s also possible the CPU isn’t properly seated, which might prevent proper pin contact and lead to this problem.

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seeker07
Senior Member
349
04-24-2019, 07:30 AM
#4
Yes, I completed it again yesterday. I looked for any bent pins but found none.
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seeker07
04-24-2019, 07:30 AM #4

Yes, I completed it again yesterday. I looked for any bent pins but found none.

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domm0nkey
Member
154
04-24-2019, 12:08 PM
#5
I previously reset the CMOS with the jumper and battery removal method.
2. The main focus of my board is on ports 2-4. I can't proceed in 1-3 because some slots aren't working. I also used an internal speaker, which beeped three times.
3. I attempted to re-seat the CPU twice and looked for bent pins.
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domm0nkey
04-24-2019, 12:08 PM #5

I previously reset the CMOS with the jumper and battery removal method.
2. The main focus of my board is on ports 2-4. I can't proceed in 1-3 because some slots aren't working. I also used an internal speaker, which beeped three times.
3. I attempted to re-seat the CPU twice and looked for bent pins.

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A_Kross
Junior Member
22
04-25-2019, 08:30 PM
#6
Did you explore alternatives to RAM one at a time? From what I see, three beeps during startup suggest a RAM problem. Did the Ez-Debug LED illuminate for any particular reason?
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A_Kross
04-25-2019, 08:30 PM #6

Did you explore alternatives to RAM one at a time? From what I see, three beeps during startup suggest a RAM problem. Did the Ez-Debug LED illuminate for any particular reason?

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peterphph
Member
175
04-27-2019, 01:07 AM
#7
I attempted single sticks and dual sticks at the same time in slot 1 only = No display RAM in slot 2 only = No display RAM in slot 3 only = Boot RAM in slot 4 only = Boot RAM in slot 1 and 2 = No display RAM in slots 3 and 4 = Boot The EZ debug is illuminating on the DRAM.
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peterphph
04-27-2019, 01:07 AM #7

I attempted single sticks and dual sticks at the same time in slot 1 only = No display RAM in slot 2 only = No display RAM in slot 3 only = Boot RAM in slot 4 only = Boot RAM in slot 1 and 2 = No display RAM in slots 3 and 4 = Boot The EZ debug is illuminating on the DRAM.

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ghall2499
Member
62
05-01-2019, 09:38 AM
#8
After confirming both units can start in 3 and 4 seconds, it may indicate a faulty MOBO. If possible, seek a second opinion and proceed accordingly. It could also be a defective CPU, but it's best to verify first. Always get advice before taking action.
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ghall2499
05-01-2019, 09:38 AM #8

After confirming both units can start in 3 and 4 seconds, it may indicate a faulty MOBO. If possible, seek a second opinion and proceed accordingly. It could also be a defective CPU, but it's best to verify first. Always get advice before taking action.

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creaper2012
Member
205
05-01-2019, 11:08 AM
#9
I also think it could be the motherboard or CPU. I’m a bit disappointed upgrading the cooler—it’s really frustrating. Thanks for your feedback; it means a lot.
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creaper2012
05-01-2019, 11:08 AM #9

I also think it could be the motherboard or CPU. I’m a bit disappointed upgrading the cooler—it’s really frustrating. Thanks for your feedback; it means a lot.

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161
05-01-2019, 06:26 PM
#10
It's unusual. Have you attempted using single sticks in slots 1 and 2 one by one? If only one works while the other doesn't, that stick is faulty. Edit: Alright, let's move on.
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Nightrangertwf
05-01-2019, 06:26 PM #10

It's unusual. Have you attempted using single sticks in slots 1 and 2 one by one? If only one works while the other doesn't, that stick is faulty. Edit: Alright, let's move on.

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