F5F Stay Refreshed Hardware Desktop The question is about a PC issue where running at 2666 causes a complete failure of the DOCP component.

The question is about a PC issue where running at 2666 causes a complete failure of the DOCP component.

The question is about a PC issue where running at 2666 causes a complete failure of the DOCP component.

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louisdm
Member
98
07-26-2018, 02:37 PM
#1
So I started with a new 3600MHz processor and had a B450 when I turned on XMP. It completely broke my PC and the second RAM stick failed. I returned the RAM, got new sticks, and a new motherboard (TUF B550M plus Wi-Fi). After turning it on, the RAM was running at 2666 MHz. I was confused then, so my friend suggested just turning on DOCP because it said a profile was saved in the RAM itself, so it should run at its advertised speed. I restarted three times, and on the fourth try it turned on automatically with fans running, RGB lighting, GPU active, and no post. The KVM was also off. It worked fine after I turned it off. Someone could help me, and I really don’t want to brick the RAM again—especially since I’m 100% sure the seller will be upset.
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louisdm
07-26-2018, 02:37 PM #1

So I started with a new 3600MHz processor and had a B450 when I turned on XMP. It completely broke my PC and the second RAM stick failed. I returned the RAM, got new sticks, and a new motherboard (TUF B550M plus Wi-Fi). After turning it on, the RAM was running at 2666 MHz. I was confused then, so my friend suggested just turning on DOCP because it said a profile was saved in the RAM itself, so it should run at its advertised speed. I restarted three times, and on the fourth try it turned on automatically with fans running, RGB lighting, GPU active, and no post. The KVM was also off. It worked fine after I turned it off. Someone could help me, and I really don’t want to brick the RAM again—especially since I’m 100% sure the seller will be upset.

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KasePlaysXx
Junior Member
3
07-26-2018, 03:27 PM
#2
Update your post with complete hardware details and operating system information. Provide PSU specifications, motherboard model, disk drive specs, and storage capacity. List all connected peripherals. Indicate whether the network connection is wired or wireless. Refer to the motherboard user guide for RAM placement requirements. Pay close attention to fine print and diagrams, as some restrictions may not be explicitly stated.
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KasePlaysXx
07-26-2018, 03:27 PM #2

Update your post with complete hardware details and operating system information. Provide PSU specifications, motherboard model, disk drive specs, and storage capacity. List all connected peripherals. Indicate whether the network connection is wired or wireless. Refer to the motherboard user guide for RAM placement requirements. Pay close attention to fine print and diagrams, as some restrictions may not be explicitly stated.

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AlphaJoe
Junior Member
12
07-26-2018, 04:59 PM
#3
updated ! sorry
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AlphaJoe
07-26-2018, 04:59 PM #3

updated ! sorry

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DarkAndShadow
Junior Member
13
07-27-2018, 01:48 AM
#4
rams are placed in A2 b2. I used a 3600mhz pc but it doesn’t boot. I tried a 3200mhz one, which booted after some frustrating restarts (I wasn’t posting). When it finally started at 3200mt/s, it stayed running for 20 seconds before showing a blue/black screen saying “your pc ran into a problem and needs to restart.”
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DarkAndShadow
07-27-2018, 01:48 AM #4

rams are placed in A2 b2. I used a 3600mhz pc but it doesn’t boot. I tried a 3200mhz one, which booted after some frustrating restarts (I wasn’t posting). When it finally started at 3200mt/s, it stayed running for 20 seconds before showing a blue/black screen saying “your pc ran into a problem and needs to restart.”

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Hetchok
Member
172
07-28-2018, 10:17 PM
#5
The PC is brand new and hand-built, I haven’t updated the BIOS. I’m considering it’s a CPU problem since it can’t handle 3600MHz, and I’m thinking about switching to a 7 5700X. Also, the reason I have a 5600G is because I didn’t use a GPU before—I recently upgraded with an AI/GPU/RAM/MBOO setup.
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Hetchok
07-28-2018, 10:17 PM #5

The PC is brand new and hand-built, I haven’t updated the BIOS. I’m considering it’s a CPU problem since it can’t handle 3600MHz, and I’m thinking about switching to a 7 5700X. Also, the reason I have a 5600G is because I didn’t use a GPU before—I recently upgraded with an AI/GPU/RAM/MBOO setup.

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_Rickk_
Member
79
07-28-2018, 11:13 PM
#6
checked the latest photo for details
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_Rickk_
07-28-2018, 11:13 PM #6

checked the latest photo for details

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RG48
Posting Freak
778
07-30-2018, 03:29 AM
#7
never encountered magma dims - can you turn off the mains power and check the label? What about any part numbers? DDR 4 OEMs are typically from G.Skill, Corsair, Adata, TeamGroup, Patriot, Kingston, etc. PSU tier list only shows one AIGO on it - VK tier F with poor voltage drops compared to ATX specs. It seems like a Frankenbuild. The CPU, motherboard, GPU, and Kingston drive appear to be standard consumer parts. The other drive, Hiksemi, is unfamiliar. Right away, unstable RAM could cause issues. Tier F PSUs usually deliver high ripple power, which feels like being zapped by an electric fence every few seconds. Any power irregularity might damage everything.
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RG48
07-30-2018, 03:29 AM #7

never encountered magma dims - can you turn off the mains power and check the label? What about any part numbers? DDR 4 OEMs are typically from G.Skill, Corsair, Adata, TeamGroup, Patriot, Kingston, etc. PSU tier list only shows one AIGO on it - VK tier F with poor voltage drops compared to ATX specs. It seems like a Frankenbuild. The CPU, motherboard, GPU, and Kingston drive appear to be standard consumer parts. The other drive, Hiksemi, is unfamiliar. Right away, unstable RAM could cause issues. Tier F PSUs usually deliver high ripple power, which feels like being zapped by an electric fence every few seconds. Any power irregularity might damage everything.

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greencactus23
Junior Member
4
07-30-2018, 04:57 AM
#8
Unfortunately, I live in a third-world country and magma is a Spanish brand if I'm not mistaken because the audio is Spanish and the RAM model is as well, also it's a very reliable brand here in Algeria, ranking first among others.
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greencactus23
07-30-2018, 04:57 AM #8

Unfortunately, I live in a third-world country and magma is a Spanish brand if I'm not mistaken because the audio is Spanish and the RAM model is as well, also it's a very reliable brand here in Algeria, ranking first among others.

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TheMinesCast51
Junior Member
13
08-02-2018, 08:28 AM
#9
by the way, I haven't updated the bios before; i was nervous because in a third-world country, the electricity can change at any moment, and I don't want to spend another mobile.
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TheMinesCast51
08-02-2018, 08:28 AM #9

by the way, I haven't updated the bios before; i was nervous because in a third-world country, the electricity can change at any moment, and I don't want to spend another mobile.

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warnix73
Junior Member
30
08-02-2018, 05:05 PM
#10
make sure you check its specifications, set it to default without XMP and view them using hwinfo. Running it outside of spec will cause it to crash no matter the brand. Tier F PSU can behave like bad flash, resetting your motherboard. Either way, it's a disaster.
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warnix73
08-02-2018, 05:05 PM #10

make sure you check its specifications, set it to default without XMP and view them using hwinfo. Running it outside of spec will cause it to crash no matter the brand. Tier F PSU can behave like bad flash, resetting your motherboard. Either way, it's a disaster.

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