The Quest 5700HQ processor feels like it's running on just one core.

F5F Stay Refreshed Hardware Notebooks The Quest 5700HQ processor feels like it's running on just one core.

SkyGamer62
Member

06-13-2026, 03:23 PM

I have a laptop that is an MSI GE62 2QD Apache Pro. When you look at the task manager, it only shows one processor (one core) and one thread. I already changed my Windows settings and updated all drivers on the machine. Even though I made sure to select "Boot Box" as the CPU, it still says just one core. Is there any reason for this? Thanks so much!

SkyGamer62

06-13-2026, 03:23 PM #1

fadgemd
Member

190

06-26-2026, 12:46 PM

What computer system do you have running? I wiped out that hardware. Where did you get the installation file from an installer named MSI GE62 2QD Apache Pro? Can you check CPU-Z and see what version of BIOS is currently active on your machine?

fadgemd

06-26-2026, 12:46 PM #2

KutzClan
Member

184

06-26-2026, 05:43 PM

Right click on the CPU chart and pick an option to display logical processors instead.

KutzClan

06-26-2026, 05:43 PM #3

Right click on the CPU chart and pick an option to display logical processors instead.

demigod17
Member

137

06-26-2026, 06:40 PM

The only BIOS files I have are older ones. The computer runs on Windows 11. When you check the BIOS, it lists the usual number of cores and threads. But when you look at the CPU settings, it also says just one core and one thread. Thanks,

demigod17

06-26-2026, 06:40 PM #4

hyabusarider
Junior Member

07-04-2026, 02:41 AM

Just one processor in the system

hyabusarider

07-04-2026, 02:41 AM #5

Just one processor in the system

Ogrizzle
Member

07-05-2026, 08:20 AM

You need to check your computer's startup options in the msconfig file. Make sure you turn off the processor setting, then hit save and restart your PC. That should fix it.

Ogrizzle

07-05-2026, 08:20 AM #6

You need to check your computer's startup options in the msconfig file. Make sure you turn off the processor setting, then hit save and restart your PC. That should fix it.

N33ISAWSOME
Junior Member

07-05-2026, 09:42 AM

Hey, I said in my post it wasn't picked yet. Thanks a lot. Bye.

N33ISAWSOME

07-05-2026, 09:42 AM #7

Hey, I said in my post it wasn't picked yet. Thanks a lot. Bye.

blakerhg
Junior Member

07-06-2026, 02:20 AM

Sure, show me a picture of the folder msconfig boot advanced like this one is on your computer?

blakerhg

07-06-2026, 02:20 AM #8

Sure, show me a picture of the folder msconfig boot advanced like this one is on your computer?