The power cable was damaged, causing a short circuit and surges on the PC.
The power cable was damaged, causing a short circuit and surges on the PC.
Hello. You damaged the power cable and caused a surge, which likely tripped the circuit breaker. Fortunately, you're using an UPS, but it seems the PSU might be faulty. It’s possible the motherboard is affected too. These power supplies are designed to fail under stress, so if they warn of a short or surge when powered on, it’s a good sign. For your situation, you’ll probably need a new motherboard if the PSU is indeed damaged. If you’re planning to replace parts tomorrow, make sure to have everything ready.
It seems like you're suggesting checking the PSU. You'd need to examine the board and other parts to determine if they're faulty. You can't be sure until you perform a test.
Let me know if you'd like to explore other parts or clarify further.
It varies by store rules. Most retailers permit returns if the product remains undamaged and in its original condition. Keeping it unopened can also be beneficial. Your financial situation plays a role too. If replacing all parts is within your means, consider upgrading instead of just fixing. For fun, have you tested a different power cable for your PC? It’s possible the issue was a loose power cord rather than the power supply unit.
If the PSU has failed, it's time to activate the 10-year warranty and replace it.