F5F Stay Refreshed Software PC Gaming The PC shuts down during certain games.

The PC shuts down during certain games.

The PC shuts down during certain games.

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X
xXFirewitherXx
Posting Freak
878
06-14-2018, 02:52 AM
#1
I received my new PC about 4-5 days ago during the unpacking process. My dad accidentally damaged one of the PCI/E cables in the box, but he fixed it afterward. After a couple of days, I started playing RDR2 and after roughly 10-15 minutes it crashed. The same happened with Roblox, though it runs much smoother there. It only crashes when I interact with another player's model. I also have Windows 11, and I’m not sure if that’s related either. The crashes involve my screen going black instantly followed by a restart of the PC. My system specs are: AMD Ryzen 7 5800X, 3.8 GHz, quiet; Pure Rock 2, Nvidia GeForce RTX 3060, 12GB VRAM, MSI B450 Tomahawk 650W AZZA. I often play games at maximum settings, and everything works fine with stable temperatures around 75°C for two games. However, in RDR2 and Roblox the temps drop significantly, yet crashes still occur.
X
xXFirewitherXx
06-14-2018, 02:52 AM #1

I received my new PC about 4-5 days ago during the unpacking process. My dad accidentally damaged one of the PCI/E cables in the box, but he fixed it afterward. After a couple of days, I started playing RDR2 and after roughly 10-15 minutes it crashed. The same happened with Roblox, though it runs much smoother there. It only crashes when I interact with another player's model. I also have Windows 11, and I’m not sure if that’s related either. The crashes involve my screen going black instantly followed by a restart of the PC. My system specs are: AMD Ryzen 7 5800X, 3.8 GHz, quiet; Pure Rock 2, Nvidia GeForce RTX 3060, 12GB VRAM, MSI B450 Tomahawk 650W AZZA. I often play games at maximum settings, and everything works fine with stable temperatures around 75°C for two games. However, in RDR2 and Roblox the temps drop significantly, yet crashes still occur.

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Und3rWorld
Member
133
06-14-2018, 02:52 AM
#2
I would begin by checking if the issue occurs with another power supply.
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Und3rWorld
06-14-2018, 02:52 AM #2

I would begin by checking if the issue occurs with another power supply.

D
DylanInSA
Member
123
06-14-2018, 02:52 AM
#3
The precise model is confirmed. I have the label photo. The RAM brand and model are listed. The motherboard BIOS is current.
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DylanInSA
06-14-2018, 02:52 AM #3

The precise model is confirmed. I have the label photo. The RAM brand and model are listed. The motherboard BIOS is current.

S
surfersamjam
Junior Member
21
06-14-2018, 02:52 AM
#4
This setup uses the Corsair Vengeance 16 GB LPX DDR4 RAM, and all other components should be current.
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surfersamjam
06-14-2018, 02:52 AM #4

This setup uses the Corsair Vengeance 16 GB LPX DDR4 RAM, and all other components should be current.

D
Dankokk
Junior Member
4
06-14-2018, 02:53 AM
#5
That's a junky groupregulted unit with low quality and missing protections. Nothing I would pair with a recent GPU. What's the exact part number and version number?
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Dankokk
06-14-2018, 02:53 AM #5

That's a junky groupregulted unit with low quality and missing protections. Nothing I would pair with a recent GPU. What's the exact part number and version number?

1
1Point10
Member
144
06-14-2018, 02:53 AM
#6
Part number: CM4X16GC3200C16K2E
Version: 1.36 ver 4.31
Serial number: 215100217494311
1
1Point10
06-14-2018, 02:53 AM #6

Part number: CM4X16GC3200C16K2E
Version: 1.36 ver 4.31
Serial number: 215100217494311

T
Treemily
Member
58
06-14-2018, 02:53 AM
#7
I checked the details, and it seems the manufacturer of the power supply isn't well-known and the build quality is questionable. I'm thinking about switching to a new one, and after some research, Corsair VS650W looks like a solid choice.
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Treemily
06-14-2018, 02:53 AM #7

I checked the details, and it seems the manufacturer of the power supply isn't well-known and the build quality is questionable. I'm thinking about switching to a new one, and after some research, Corsair VS650W looks like a solid choice.

_
_justhuib_
Junior Member
5
06-14-2018, 02:53 AM
#8
It's similar to the Azza. Check the PSU Tierlist and purchase SMT in Tier A or B. 4.31 should match Samsung B-die MIC and work with Ryzen. Is the motherboard BIOS current?
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_justhuib_
06-14-2018, 02:53 AM #8

It's similar to the Azza. Check the PSU Tierlist and purchase SMT in Tier A or B. 4.31 should match Samsung B-die MIC and work with Ryzen. Is the motherboard BIOS current?

D
DrRickStudwell
Junior Member
11
06-14-2018, 02:53 AM
#9
Yes
D
DrRickStudwell
06-14-2018, 02:53 AM #9

Yes

G
GoMigs
Senior Member
614
06-14-2018, 02:53 AM
#10
They promote it using the same tactics as genuine advertising
G
GoMigs
06-14-2018, 02:53 AM #10

They promote it using the same tactics as genuine advertising

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