F5F Stay Refreshed Hardware Desktop The PC screen remains inactive while lights and peripherals activate (VGA light appears on the motherboard)

The PC screen remains inactive while lights and peripherals activate (VGA light appears on the motherboard)

The PC screen remains inactive while lights and peripherals activate (VGA light appears on the motherboard)

N
Nejc007
Senior Member
707
09-11-2018, 03:13 PM
#1
Hi there, a few days back my computer would power on normally, open up to Windows and run for a short time before the screen and sound suddenly stopped. The case fans and lights stayed active, but there was no display and the CPU indicator on the motherboard was lit. After some troubleshooting I managed to fix the CPU light issue, but now the screens won’t turn on at all when the PC is running and the VGA light is active.

Details:
AMD CPU
MSI B450 Gaming Plus Max motherboard
AMD GPU

What I’ve tried:
- Ran PC without the GPU
- Cleared CMOS by removing the battery
- Used a 1 RAM stick
- Unplugged everything and checked connectors
- Switched CMOS battery
- Tested with different monitors and cables
- Updated BIOS (didn’t work, flashlight flashed twice then stayed red)
- Used a different PSU cable

It happened after a power surge (though the PC was plugged into a surge protector) and after moving the PC to a new house.
N
Nejc007
09-11-2018, 03:13 PM #1

Hi there, a few days back my computer would power on normally, open up to Windows and run for a short time before the screen and sound suddenly stopped. The case fans and lights stayed active, but there was no display and the CPU indicator on the motherboard was lit. After some troubleshooting I managed to fix the CPU light issue, but now the screens won’t turn on at all when the PC is running and the VGA light is active.

Details:
AMD CPU
MSI B450 Gaming Plus Max motherboard
AMD GPU

What I’ve tried:
- Ran PC without the GPU
- Cleared CMOS by removing the battery
- Used a 1 RAM stick
- Unplugged everything and checked connectors
- Switched CMOS battery
- Tested with different monitors and cables
- Updated BIOS (didn’t work, flashlight flashed twice then stayed red)
- Used a different PSU cable

It happened after a power surge (though the PC was plugged into a surge protector) and after moving the PC to a new house.

E
eTuV
Member
218
09-17-2018, 07:04 AM
#2
Sure, it may be supplying SOME power, but not enough to have a functioning system. However, that is a garbage PSU brand. I would look to replacing the PSU with a better reviewed unit.
E
eTuV
09-17-2018, 07:04 AM #2

Sure, it may be supplying SOME power, but not enough to have a functioning system. However, that is a garbage PSU brand. I would look to replacing the PSU with a better reviewed unit.

V
vinic00kie
Member
215
09-17-2018, 02:46 PM
#3
What is the model and age of the PSU? I think the power supply might be the problem.
V
vinic00kie
09-17-2018, 02:46 PM #3

What is the model and age of the PSU? I think the power supply might be the problem.

V
Viizion_PvPz
Senior Member
670
09-17-2018, 03:50 PM
#4
it’s a gamemax bp-500-rgb, roughly six years old with more than 10,000 hours of use, though when connected and powered on the GPU shows a small light above the connector to the PSU suggesting it’s receiving power.
V
Viizion_PvPz
09-17-2018, 03:50 PM #4

it’s a gamemax bp-500-rgb, roughly six years old with more than 10,000 hours of use, though when connected and powered on the GPU shows a small light above the connector to the PSU suggesting it’s receiving power.

J
jf_poli
Member
111
09-17-2018, 06:55 PM
#5
Sure, it may be supplying SOME power, but not enough to have a functioning system. However, that is a garbage PSU brand. I would look to replacing the PSU with a better reviewed unit.
J
jf_poli
09-17-2018, 06:55 PM #5

Sure, it may be supplying SOME power, but not enough to have a functioning system. However, that is a garbage PSU brand. I would look to replacing the PSU with a better reviewed unit.

X
xXDJSXx
Junior Member
4
09-17-2018, 07:19 PM
#6
It makes sense, I remember getting the pc on a tight budget when I was 14, so it’s not unusual. Would you like some suggestions for more affordable PSUs? Also, should I consider replacing the PSU just to confirm before purchasing a new one? Your friend’s experience might be helpful.
X
xXDJSXx
09-17-2018, 07:19 PM #6

It makes sense, I remember getting the pc on a tight budget when I was 14, so it’s not unusual. Would you like some suggestions for more affordable PSUs? Also, should I consider replacing the PSU just to confirm before purchasing a new one? Your friend’s experience might be helpful.

F
Frogimouse
Member
217
09-18-2018, 03:32 AM
#7
You might want to test by exchanging it with your friend's PSU for a quick check. Be sure to replace all the internal cables, not just the box. If I had to do it, I’d go ahead and purchase a new PSU and install it because I’d be replacing the whole unit regardless of the cause.

Choosing a replacement PSU hinges on your budget:
https://pcpartpicker.com/product/qn...if...-ssr-650fm
F
Frogimouse
09-18-2018, 03:32 AM #7

You might want to test by exchanging it with your friend's PSU for a quick check. Be sure to replace all the internal cables, not just the box. If I had to do it, I’d go ahead and purchase a new PSU and install it because I’d be replacing the whole unit regardless of the cause.

Choosing a replacement PSU hinges on your budget:
https://pcpartpicker.com/product/qn...if...-ssr-650fm

L
Lipey_GF
Junior Member
20
09-24-2018, 03:48 PM
#8
I thought so, if I purchase a new psu and it doesn’t function properly, I can return it or use it for a fresh project. Thank you for your assistance.
L
Lipey_GF
09-24-2018, 03:48 PM #8

I thought so, if I purchase a new psu and it doesn’t function properly, I can return it or use it for a fresh project. Thank you for your assistance.