F5F Stay Refreshed Hardware Desktop The PC fails to start the operating system.

The PC fails to start the operating system.

The PC fails to start the operating system.

U
USAirways
Member
157
06-06-2019, 05:43 PM
#1
PC experienced a sudden crash recently. Since then, it cannot boot into any operating system. The BIOS remains functional, but the live USB of Zorin OS, Windows recovery, or installation on SSD/HDD fails to start. A brief logo from the motherboard maker appears, followed by a spinning icon and the message 'Preparing Automatic Repair'. When attempting to boot via USB, the Zorin OS interface presents a menu with choices like OS try, safe graphics, or modern Nvidia drivers. This screen stays active until an option is selected, after which it clears, displays Linux command logs briefly, and restarts.

System details: Windows 10 64-bit, ASRock X570 Phantom Gaming 4, Wi-Fi AX, BIOS v5.01 (latest), 2x G Skill Aegis, 16GB DDR4, AMD Ryzen 5 3rd gen, 3600X Matisse, Rosewill TACHYON 1200 SSD, 256GB NVMe M.2, PCIe Gen3x4.
U
USAirways
06-06-2019, 05:43 PM #1

PC experienced a sudden crash recently. Since then, it cannot boot into any operating system. The BIOS remains functional, but the live USB of Zorin OS, Windows recovery, or installation on SSD/HDD fails to start. A brief logo from the motherboard maker appears, followed by a spinning icon and the message 'Preparing Automatic Repair'. When attempting to boot via USB, the Zorin OS interface presents a menu with choices like OS try, safe graphics, or modern Nvidia drivers. This screen stays active until an option is selected, after which it clears, displays Linux command logs briefly, and restarts.

System details: Windows 10 64-bit, ASRock X570 Phantom Gaming 4, Wi-Fi AX, BIOS v5.01 (latest), 2x G Skill Aegis, 16GB DDR4, AMD Ryzen 5 3rd gen, 3600X Matisse, Rosewill TACHYON 1200 SSD, 256GB NVMe M.2, PCIe Gen3x4.

A
awesome12526
Junior Member
8
06-11-2019, 04:05 PM
#2
Consider these options: 1. Reset the CMOS to reset BIOS settings back to defaults. 2. Attempt to boot without the Silicon Power SSD, as I encountered issues with defective drives bought from Amazon. Success is encouraged!
A
awesome12526
06-11-2019, 04:05 PM #2

Consider these options: 1. Reset the CMOS to reset BIOS settings back to defaults. 2. Attempt to boot without the Silicon Power SSD, as I encountered issues with defective drives bought from Amazon. Success is encouraged!

J
Jarzzermann
Posting Freak
788
06-12-2019, 12:53 AM
#3
I removed the SSD and started up with the CMOS cleared; it didn’t seem to resolve the issue.
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Jarzzermann
06-12-2019, 12:53 AM #3

I removed the SSD and started up with the CMOS cleared; it didn’t seem to resolve the issue.

W
WD_Trashster
Senior Member
454
06-12-2019, 04:11 AM
#4
From the error logs of your Linux boot attempt, it seems the processor might be the problem. It could be helpful to reinsert it and check that it fits properly in its socket. You might also want to try reseating the RAM and GPU just in case. For more thorough testing, consider using a different CPU to see if the issues disappear. Since you're using an AM4 platform, finding a suitable CPU for testing should be straightforward—any repair shop can provide one, or you could buy an R5 5500 at a low price now, keeping it in mind that you might need to return it if the problem persists. Good luck!
W
WD_Trashster
06-12-2019, 04:11 AM #4

From the error logs of your Linux boot attempt, it seems the processor might be the problem. It could be helpful to reinsert it and check that it fits properly in its socket. You might also want to try reseating the RAM and GPU just in case. For more thorough testing, consider using a different CPU to see if the issues disappear. Since you're using an AM4 platform, finding a suitable CPU for testing should be straightforward—any repair shop can provide one, or you could buy an R5 5500 at a low price now, keeping it in mind that you might need to return it if the problem persists. Good luck!

P
piff2222
Member
57
06-12-2019, 10:32 AM
#5
I’ve repositioned the GPU and RAM, checked each stick separately, and switched to another GPU. I’m hoping to locate a repair shop or parts store that could let me borrow or lend a CPU for testing.
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piff2222
06-12-2019, 10:32 AM #5

I’ve repositioned the GPU and RAM, checked each stick separately, and switched to another GPU. I’m hoping to locate a repair shop or parts store that could let me borrow or lend a CPU for testing.

T
Thunder_Chainz
Junior Member
7
06-12-2019, 05:39 PM
#6
I resolved the issue by purchasing a new CPU. Appreciate the assistance!
T
Thunder_Chainz
06-12-2019, 05:39 PM #6

I resolved the issue by purchasing a new CPU. Appreciate the assistance!