F5F Stay Refreshed Hardware Desktop The latest bio update might have caused the PC to stop working.

The latest bio update might have caused the PC to stop working.

The latest bio update might have caused the PC to stop working.

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Dood71
Junior Member
16
06-16-2019, 06:10 AM
#1
Hey everyone, I just set up a new PC using my original Windows that was originally installed on an M.2 drive. After moving it over, everything functioned perfectly for games and other tasks. Two days ago, I upgraded the BIOS to the latest version (Asus ROG Crosshair VIII Formula motherboard, update v1201). At first boot, everything looked normal, but when I started playing games, my FPS began dropping rapidly until it fell below 10. The machine would freeze and feel very choppy, as if I was running at a very low frame rate. I thought maybe a fresh start would help, so I wiped all drives and reinstalled Windows, but now I’m stuck with the choice between 64 or 32-bit mode. Once the files load, it leads to an error screen—ntoskrnl.exe is missing. I’ve tried three different installation mediaes, but nothing works. Any idea how to fix this? Could my motherboard be damaged? I can access BIOS and see RAM, CPU, and HDDs all detected, so it doesn’t seem like the issue is there. My specs are: Ryzen 9 3950X, Asus ROG Crosshair VIII Formula motherboard, GSKILL Trident Z Neo 64GB, C16 3600 RAM, Asus 1080Ti graphics, three Samsung HDDs, one 970 EVO M.2 (for Windows), one 960 Pro M.2 (for games), and one 860 EVO (for other tasks), plus a Corsair 1200 PSU.
D
Dood71
06-16-2019, 06:10 AM #1

Hey everyone, I just set up a new PC using my original Windows that was originally installed on an M.2 drive. After moving it over, everything functioned perfectly for games and other tasks. Two days ago, I upgraded the BIOS to the latest version (Asus ROG Crosshair VIII Formula motherboard, update v1201). At first boot, everything looked normal, but when I started playing games, my FPS began dropping rapidly until it fell below 10. The machine would freeze and feel very choppy, as if I was running at a very low frame rate. I thought maybe a fresh start would help, so I wiped all drives and reinstalled Windows, but now I’m stuck with the choice between 64 or 32-bit mode. Once the files load, it leads to an error screen—ntoskrnl.exe is missing. I’ve tried three different installation mediaes, but nothing works. Any idea how to fix this? Could my motherboard be damaged? I can access BIOS and see RAM, CPU, and HDDs all detected, so it doesn’t seem like the issue is there. My specs are: Ryzen 9 3950X, Asus ROG Crosshair VIII Formula motherboard, GSKILL Trident Z Neo 64GB, C16 3600 RAM, Asus 1080Ti graphics, three Samsung HDDs, one 970 EVO M.2 (for Windows), one 960 Pro M.2 (for games), and one 860 EVO (for other tasks), plus a Corsair 1200 PSU.

J
julian_PVP
Senior Member
465
06-16-2019, 11:14 AM
#2
No, I didn't try resetting the BIOS.
J
julian_PVP
06-16-2019, 11:14 AM #2

No, I didn't try resetting the BIOS.

Z
zorro8003PL
Member
131
06-16-2019, 12:49 PM
#3
Certainly, if you're referring to a clear CMOS, it has already been achieved.
Z
zorro8003PL
06-16-2019, 12:49 PM #3

Certainly, if you're referring to a clear CMOS, it has already been achieved.

T
168
06-16-2019, 01:08 PM
#4
Ensure XMP is turned off in BIOS and check for resolution issues. If still problematic, perform a full RAM test using memtest86+ for an hour or two. If errors persist, consider reducing your CPU speed to identify the cause.
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TravelingWater
06-16-2019, 01:08 PM #4

Ensure XMP is turned off in BIOS and check for resolution issues. If still problematic, perform a full RAM test using memtest86+ for an hour or two. If errors persist, consider reducing your CPU speed to identify the cause.

L
LeBelinMasque
Member
187
06-16-2019, 03:01 PM
#5
Xmp isn't specifically for Intel systems. It's an Intel product, but you're using an AMD platform. Everything is set to default, and you can't install anything beyond BIOS. You're limited to just accessing the BIOS settings.
L
LeBelinMasque
06-16-2019, 03:01 PM #5

Xmp isn't specifically for Intel systems. It's an Intel product, but you're using an AMD platform. Everything is set to default, and you can't install anything beyond BIOS. You're limited to just accessing the BIOS settings.

D
Dushy
Junior Member
13
06-20-2019, 12:03 AM
#6
No, I cannot go back to the original bios version.
D
Dushy
06-20-2019, 12:03 AM #6

No, I cannot go back to the original bios version.

P
PixadorGamer
Member
56
06-20-2019, 06:39 AM
#7
You're not familiar with this approach, and I wasn't sure it was recommended. Additionally, the previous notice mentioned you can't go back to earlier BIOS versions after this update, so I'm uncertain about that as well.
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PixadorGamer
06-20-2019, 06:39 AM #7

You're not familiar with this approach, and I wasn't sure it was recommended. Additionally, the previous notice mentioned you can't go back to earlier BIOS versions after this update, so I'm uncertain about that as well.

K
Kurogano
Member
183
06-20-2019, 12:10 PM
#8
You might want to give it a shot and find out if it works. I've noticed some users reverting their BIOS, though it could be different from an Asus setup. This is why I prefer Gigabyte because many of their boards include dual BIOS options. You can attempt the BIOS flashback feature on the back panel of the board. Just remember to follow the steps, like renaming the BIOS file.
K
Kurogano
06-20-2019, 12:10 PM #8

You might want to give it a shot and find out if it works. I've noticed some users reverting their BIOS, though it could be different from an Asus setup. This is why I prefer Gigabyte because many of their boards include dual BIOS options. You can attempt the BIOS flashback feature on the back panel of the board. Just remember to follow the steps, like renaming the BIOS file.

W
Wolfyyy_
Senior Member
358
06-20-2019, 06:27 PM
#9
Windows encountered a problem, your hardware probably is, I'm sure. If the BIOS was damaged you wouldn't be able to access it or anything, and you'd need to return the motherboard for repair. Basically nothing would happen if you tried to start up. You managed to get past the boot screen, reached BIOS, but then Windows crashed. The installation process seemed to have failed, which makes sense when using a different system's install file. Even though Windows 10 can work with various hardware, you're likely to face issues. Updating the BIOS might have altered things like CPU instructions, leading to this issue. If you can access your own backup machine, or at least a friend's or family computer, create a bootable Windows 10 installer on a USB drive. Boot from that, clear the current drives (if you need data from the boot drive, try recovering it on another working PC first), and consider replacing the old drive with a new SSD or HDD to install Windows. This should resolve the problem afterward. This is one of the clearer Windows installation guides I've seen—pay close attention to the steps between minutes 3 and 7 for details on clearing the current drive.
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Wolfyyy_
06-20-2019, 06:27 PM #9

Windows encountered a problem, your hardware probably is, I'm sure. If the BIOS was damaged you wouldn't be able to access it or anything, and you'd need to return the motherboard for repair. Basically nothing would happen if you tried to start up. You managed to get past the boot screen, reached BIOS, but then Windows crashed. The installation process seemed to have failed, which makes sense when using a different system's install file. Even though Windows 10 can work with various hardware, you're likely to face issues. Updating the BIOS might have altered things like CPU instructions, leading to this issue. If you can access your own backup machine, or at least a friend's or family computer, create a bootable Windows 10 installer on a USB drive. Boot from that, clear the current drives (if you need data from the boot drive, try recovering it on another working PC first), and consider replacing the old drive with a new SSD or HDD to install Windows. This should resolve the problem afterward. This is one of the clearer Windows installation guides I've seen—pay close attention to the steps between minutes 3 and 7 for details on clearing the current drive.

S
Slantrow
Junior Member
5
06-24-2019, 07:12 PM
#10
Hi there, I noticed you've made two different bootable drives and still faced the same issue. I'll give it another shot despite the challenges. You're currently seeing the same results using a fresh Windows 10 retail USB from a friend's recent build, which is only about two weeks old. The video you mentioned has already been watched and tested several times, yet nothing seems to work. Eventually, you turned to the forums for help. Your last resort might be trying to restore the BIOS to its original settings, but I'm a bit nervous about that approach.
S
Slantrow
06-24-2019, 07:12 PM #10

Hi there, I noticed you've made two different bootable drives and still faced the same issue. I'll give it another shot despite the challenges. You're currently seeing the same results using a fresh Windows 10 retail USB from a friend's recent build, which is only about two weeks old. The video you mentioned has already been watched and tested several times, yet nothing seems to work. Eventually, you turned to the forums for help. Your last resort might be trying to restore the BIOS to its original settings, but I'm a bit nervous about that approach.

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