The laptop is connected to the charger, yet the battery display indicates a zero percentage.
The laptop is connected to the charger, yet the battery display indicates a zero percentage.
Using the serial number from your laptop, enter it into Lenovo's support site; Lenovo Support US provides a tailored page with drivers and assistance details. Run CPU-Z to verify the BIOS version listed in the Mainboard section. Compare this with the support information to check for any pending BIOS updates.
It looks like the battery is completely depleted. Where can I buy a battery online? I tried Lenovo service center, but the price was too high—around 8500 Rs. Are there any other online options or brands I should consider?
I have personally encountered third-party laptop batteries, and I believe they are a poor investment. They usually last only around nine months before failing, and some arrived dead regardless of the seller. Now I stick to purchasing genuine OEM batteries for my laptops.