The issue occurs during updates with a Ryzen 7800X3D but remains stable on an older Intel i7 configuration.
The issue occurs during updates with a Ryzen 7800X3D but remains stable on an older Intel i7 configuration.
The Problem:
After 10-15 minutes under full 100% load the GPU crashes the game to desktop often displaying "Graphics Device has Crashed. This may be caused by out of date drivers or an overheating GPU. Please try a clean install of your GPU drivers and remove any overclock on your system. GPU Hung or device remove". I notice this crash happens after GPU is heatsoaked for a few minutes and reaches 80C -85C. HOWEVER as I will mention later, I don't think it's due to the GPU getting too hot. I will mention that if I immediately jump back into the game after a crash, the GPU will crash much more quickly (under 5 minutes).
The new build:
AMD Ryzen 7 7800x3d in an Asrock X870e Nova Wifi motherboard (BIOS ver. 3.30)
EVGA 3080ti FTW3
Teamgroup T-Create 32gb 6000mt/s (2x 16gb kit)
EVGA Supernova G6 850w 80+Gold
New WD Black nvme 2tb
Antec Flux case
Things I've attempted:
DDU in safe mode and "clean" reinstallation of Nvidia Drivers (most recent drivers, studio drivers, and 566.36 [recommended in a Gamer's Nexus video]).
I've tried Pigtail PCIE cables (1 8pin + 1 pigtailed 16pin) and three separate 8-pin PCIE cables to the PSU. An entirely new PSU (MSI MAG 750w 80+ Gold).
Increasing Power limits in MSI afterburner.
2 fresh windows installs (not really a big problem since its a new build)
Enabled Expo in BIOS to achieve 6000mt/s. Ram is in the correct a2 and b2 slots per manual
The game I'm using as a test is God of War Ragnarok PC, it's also crashed in Horizon Forbidden West under similar conditions.
The AMD asrock nova BIOS settings are a little intimidating and I'm not super familiar with all of AMD's lingo so maybe it's SMT or PBO related?
Why I don't think its a GPU temperature thing:
I moved the GPU back into its old build to see if somehow I damaged the GPU when I took it out and moved it into the new build, and repeated the same 100% load test in GOW Ragnarok. In the old build, the GPU temperatures get even higher, 85-89C but it can literally run until for forever and never crash, whereas the GPU crashes in the new build occur much sooner and at lower temperatures! (88C in the old build and 82C in the new build).
Old build:
Intel i7 9700k in a Z390 Gigabyte Aorus Pro Wifi motherboard
EVGA 3080ti FTW3
G Skill 32gb Ram 3200MT/s (4x 8gb kit)
EVGA Supernova G6 850w 80+ gold.
Intel 660 nvme
NZXT H5 case
Context: The reason for a new build was because the GPU at full 100% was getting super loud and hot with it's fans spinning at roughly 90% (2500rpm) especially in the old NZXT case. What started as just me shopping for a new case ended up with me basically getting a new PC build put together because of some stellar Prime Day deals on amazon, newegg, and micro center. I'm sure there's some setting in the BIOS that I'm missing and I'm not very familiar with AMD processors and their settings. The new PC performs fine for basic computing but in gaming I'm truly perplexed as to what to do next and why the GPU won't crash in the older build but within 20 minutes of running in the new AMD build.
Welcome to the forums, newcomer!
EVGA Supernova G6 850w 80+ gold.
You brought over the PSU from your previous setup. What's the age of that PSU?
EVGA 3080ti FTW3
The RTX 3000 line was known for strong transient power demands. It was recommended to overprovision wattage on your PSU when buying a unit different from a well-built one. For your setup with an RTX 3080Ti, aim for a 1KW unit.
Source (borrowed, not purchased) a solid 1KW motherboard and check if the problem continues.
AMD Ryzen 7 7800x3d on an Asrock X870e Nova Wifi board (BIOS version 3.30)
If you're not familiar, ASRock was the board to steer clear of when choosing the Ryzen 9000 series. It might be wise to return the board and consider alternatives from Gigabyte or MSI.
I recommend starting with a PCIe 3.0 drop to observe the effects, as it’s a simpler test and your current system only supports PCIe 3.0 while the new one will use the card’s native PCIe 4.0.
Another easy adjustment is setting your graphics card to 75% power. I actually use my 3080 12GB at that level because EVGA’s vBIOS sets it to 400W instead of the SKU default of 320W.
Regarding the temperatures, please clarify whether you’re referring to hotspot or core temperatures, and what the memory temperature is.
The PSU was purchased in 2021 and continues to operate smoothly with the 3080ti in the original case paired with an Intel i7 9700k. The temperatures are higher in that older NZXT case, but I relocated the GPU back inside after installation to ensure stability during the switch to the new AMD build. It has functioned without any crashes for hours. This experience makes me question whether a 1k unit is truly necessary, especially given the minimum requirements from PCPartPicker (650W) and Corsair (750W) for a 3080ti. An 850W PSU seems excessive for most setups.
Regarding Asrock motherboards and their compatibility with 9000 series CPUs, I was aware of the problem but Asrock reportedly released an updated BIOS to resolve it. Additionally, I own a 7000 series CPU. The offer of a suitable motherboard at a good price was tempting, but now I’m uncertain about the GPU-related challenges.
I'm really puzzled about how to adjust the PCIE slot in the Asrock BIOS settings to lower it from 4.0 to 3.0. It seems this specific change isn't available anywhere.
As per the BIOS manual:
Advanced -> AMD Common Platform Module -> PCIe/GFX Lane Configuration -> there should be information regarding Link Speed, though another option labeled PCIe/GFX Lane Configuration might exist within a different section where the manual is unclear.
I'm interested in knowing the GPU and GPU Hot Spot temperature simultaneously when installed in an AMD system while playing a game. You can retrieve sensor log data or view maximum temperature readings from the GPU-Z sensors tab for GPU, Hot Spot, and fan RPM/max speed.
If you prefer not to sift through the sensor logs and the PC remains operational after testing a game, you can adjust the displayed sensor reading by clicking each sensor's title or directly selecting its actual value. The display transitions from Current to Minimum, Maximum, Average, and back to Current when clicked again.
Additionally, you can check GPU-Z for the "limit reasons" labeled PerfCap Reason in the sensors tab to understand why the GPU is restricting performance. Hovering the mouse over each sensor reading will clarify what those values represent.
According to HWinfo64 the GPU temperature during the last crash was 80°C, VRAM reached a maximum of 86°C with an average of 84°C. The limit was set to power according to GPU-z. Another possibility was a PSU issue, but the same PSU worked perfectly in my previous i7 9700K build. I returned everything to the old case last night to check, and under identical 100% GPU load testing it operated for hours without any crashes. Therefore, the PSU seems to be the less likely problem. I also purchased a new MSI 750W PSU intended for my old Intel build, but tested it in the new configuration and successfully reproduced the issue.
I was monitoring Core temperatures and observed the GPU memory reaching 84°C, nearing the 86°C limit.