The ISP claims your modem isn’t working, but could it function properly?

F5F Stay Refreshed Power Users Networks The ISP claims your modem isn’t working, but could it function properly?

The ISP claims your modem isn’t working, but could it function properly?

The ISP claims your modem isn’t working, but could it function properly?

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ajbuckey
Junior Member

29

11-30-2023, 02:42 PM

#1

Hello, everyone. I recently relocated and had to change my ISP. Previously, I used xFinity which worked well, but now I’m in a more remote area and need to switch to Midco. I purchased a more affordable used modem to pair with xFinity and only required speeds between 100-300 Mbps. That’s why I bought a Netgear CM500. Midco states that my model isn’t listed as compatible, which is confusing. Here’s their approved list: https://www.midco.com/support/internet/m...ed-modems/. My main concern is whether calling my CM1000 modem compatible would actually cause issues. Thanks for your help!

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ajbuckey

11-30-2023, 02:42 PM #1

Hello, everyone. I recently relocated and had to change my ISP. Previously, I used xFinity which worked well, but now I’m in a more remote area and need to switch to Midco. I purchased a more affordable used modem to pair with xFinity and only required speeds between 100-300 Mbps. That’s why I bought a Netgear CM500. Midco states that my model isn’t listed as compatible, which is confusing. Here’s their approved list: https://www.midco.com/support/internet/m...ed-modems/. My main concern is whether calling my CM1000 modem compatible would actually cause issues. Thanks for your help!

R

ripa5000
Posting Freak

884

11-30-2023, 03:14 PM

#2

The modem meets DOCSIS 3.0 standards, but Midco seems unreasonable.

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ripa5000

11-30-2023, 03:14 PM #2

The modem meets DOCSIS 3.0 standards, but Midco seems unreasonable.

B

bramlol3
Member

64

11-30-2023, 06:48 PM

#3

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bramlol3

11-30-2023, 06:48 PM #3

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Flakxyyy
Junior Member

18

12-02-2023, 01:59 PM

#4

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Flakxyyy

12-02-2023, 01:59 PM #4

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Gustavgurra03
Posting Freak

815

12-02-2023, 04:07 PM

#5

I'm not confident about this approach, but Xfinity identifies your modem model, so Midco should be able to handle it too. As another person suggested, give it a try and, in the worst case, purchase one from their approved selection.

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Gustavgurra03

12-02-2023, 04:07 PM #5

I'm not confident about this approach, but Xfinity identifies your modem model, so Midco should be able to handle it too. As another person suggested, give it a try and, in the worst case, purchase one from their approved selection.

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samsampp
Member

114

12-02-2023, 09:12 PM

#6

They aim to install firmware on the modem and potentially damage it. They’re aware of all devices on the network. Purchase the CM1000 for durability and access to numerous free and paid speed boosts.

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samsampp

12-02-2023, 09:12 PM #6

They aim to install firmware on the modem and potentially damage it. They’re aware of all devices on the network. Purchase the CM1000 for durability and access to numerous free and paid speed boosts.

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ron624
Junior Member

2

12-02-2023, 10:39 PM

#7

If it becomes unavailable, the CM1000 remains a solid choice for a modem regardless of brand. It offers reliable performance and is widely supported. Consider other models if you need specific features or better compatibility.

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ron624

12-02-2023, 10:39 PM #7

If it becomes unavailable, the CM1000 remains a solid choice for a modem regardless of brand. It offers reliable performance and is widely supported. Consider other models if you need specific features or better compatibility.

O

onyplex
Junior Member

32

12-03-2023, 12:39 AM

#8

Obtain whatever service provider is available. All D3.1 models should work.

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onyplex

12-03-2023, 12:39 AM #8

Obtain whatever service provider is available. All D3.1 models should work.

W

Wero27
Junior Member

37

12-04-2023, 11:18 PM

#9

My router functions properly with Midco; they simply appended the MAC address as any other provider would.

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Wero27

12-04-2023, 11:18 PM #9

My router functions properly with Midco; they simply appended the MAC address as any other provider would.

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Black_Boyz
Member

66

12-06-2023, 12:35 AM

#10

The issue arises when they choose to move to DOCSIS 3.1, causing your modem to stop functioning and potentially leaving them unaware of the need for it.

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Black_Boyz

12-06-2023, 12:35 AM #10

The issue arises when they choose to move to DOCSIS 3.1, causing your modem to stop functioning and potentially leaving them unaware of the need for it.

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