“The ‘gaming’ laptop keeps crashing during every game.”
“The ‘gaming’ laptop keeps crashing during every game.”
My Acer Aspire 7 (64GB; Intel Core i7; Nvidia GTX 1050; 8 GB RAM) keeps crashing when I play games. Games like Fallout 4 crash at startup, and older games like Fallout NV crash after about 10 minutes. The laptop itself doesn’t crash afterward. I’ve tried lots of different fixes for the games – things I found online: updating my drivers, closing all background programs (like my antivirus), adjusting the graphics settings (to lowest, using windowed mode, etc.). My GPU only gets up to 60 degrees while it crashes, so overheating isn't the issue. Can anyone offer some advice? I’m pretty new to computers and would really appreciate it.
Okay good. That sounds normal. However, you probably need to increase it. Set it to match my RAM amount (8200 MB if I read your post correctly) then run a game that will crash it and see if the file will write.
The CPU temperature doesn’t exceed 50 degrees Celsius – although most games don't even launch properly. I did forget to mention that I ran a malware scan and that I’m running the laptop on battery power (mostly plugged in); however, the battery isn’t easily removable, as far as I can tell. Thank you for replying; I appreciate your time!
So the game crashes, but the computer doesn't. Correct? Are these games all on Steam? What Antivirus and firewall are you running? If you check Event Viewer (under Admnistrative Tools) and go to Windows Logs, System, are there any Red logs around the time the games crash?
Yes that’s correct! The games I try to play now are on Steam. I use Norton (but have been turning it off a lot to try to get the games to run). There are quite a few Red logs and most of them occurred while trying to launch a game (as I haven't used my laptop for much else yesterday).
Is that Dutch? Sorry, not my language. Can you share some of the messages from those errors? Also, have you tried re-installing Steam? It’s worth trying a complete reinstall – sometimes that fixes things. If that doesn't work, completely uninstall Norton and see if the games will run.
I’ve tried reinstalling Steam and Norton, but the issue remains. Here are the recurring error messages I'm seeing:
“Crashdump initialisation failed!”
“The Windows Error Reporting Service stopped with the following error: The paging file is too small for completing this operation.”
Have you manually changed the size of your page file? What size is it currently?