F5F Stay Refreshed Software PC Gaming The game isn't planning to release.

The game isn't planning to release.

The game isn't planning to release.

K
Kaisetsu
Senior Member
651
08-30-2016, 07:20 AM
#1
I've been unable to start TF2 for a while. It appears the game launches as Team Fortress but then freezes. I've attached a log from Event Viewer if it might assist. The application name reported was hl2.exe, version 0.0.0.0, timestamp 0x58a7ebd6. The module name was unknown, version 0.0.0.0, timestamp 0x00000000. The exception code was 0xc0000005, fault offset 0x00000000, process ID 0x9898. The application started at 0x01d2ee4319ebe0d6 and is located at F:\Steam Games\steamapps\common\Team Fortress 2\hl2.exe. The module path remains unknown. Report ID is 17ca1cce-bc01-4066-84da-96441180c6a8. The faulting package is named Faulting package-relative application ID: System Info OS Name Microsoft Windows 10 Pro Version 10.0.15063 Build 15063, OS Manufacturer Microsoft Corporation, System Name JAIDENS-PC, Model To Be Filled By O.E.M., Type x64-based PC, SKU To Be Filled By O.E.M., Processor Intel® Core™ i5-4690K @ 3.50GHz, 3501 MHz, 4 cores, 4 logical processors. BIOS Version/Date: American Megatrends Inc. P1.40, 9/15/2014, SMBIOS Version 2.8, Embedded Controller Version 255.255, BIOS Mode, Legacy, BaseBoard Manufacturer ASRock, Model Not Available, Platform Role Desktop, Secure Boot State Unsupported, PCR7 Configuration Binding Not Possible. Windows Directory: C:\WINDOWS, System Directory: C:\WINDOWS\system32, Boot Device Device\HarddiskVolume4, Locale United States, Hardware Abstraction Layer Version 10.0.15063.0, User Name JAIDENS-PC\Jaiden, Time Zone Eastern Daylight Time, RAM 16.0 GB (15.9 GB used), Virtual Memory 27.0 GB, Page File 11.1 GB, Hyper-V extensions enabled, etc.
K
Kaisetsu
08-30-2016, 07:20 AM #1

I've been unable to start TF2 for a while. It appears the game launches as Team Fortress but then freezes. I've attached a log from Event Viewer if it might assist. The application name reported was hl2.exe, version 0.0.0.0, timestamp 0x58a7ebd6. The module name was unknown, version 0.0.0.0, timestamp 0x00000000. The exception code was 0xc0000005, fault offset 0x00000000, process ID 0x9898. The application started at 0x01d2ee4319ebe0d6 and is located at F:\Steam Games\steamapps\common\Team Fortress 2\hl2.exe. The module path remains unknown. Report ID is 17ca1cce-bc01-4066-84da-96441180c6a8. The faulting package is named Faulting package-relative application ID: System Info OS Name Microsoft Windows 10 Pro Version 10.0.15063 Build 15063, OS Manufacturer Microsoft Corporation, System Name JAIDENS-PC, Model To Be Filled By O.E.M., Type x64-based PC, SKU To Be Filled By O.E.M., Processor Intel® Core™ i5-4690K @ 3.50GHz, 3501 MHz, 4 cores, 4 logical processors. BIOS Version/Date: American Megatrends Inc. P1.40, 9/15/2014, SMBIOS Version 2.8, Embedded Controller Version 255.255, BIOS Mode, Legacy, BaseBoard Manufacturer ASRock, Model Not Available, Platform Role Desktop, Secure Boot State Unsupported, PCR7 Configuration Binding Not Possible. Windows Directory: C:\WINDOWS, System Directory: C:\WINDOWS\system32, Boot Device Device\HarddiskVolume4, Locale United States, Hardware Abstraction Layer Version 10.0.15063.0, User Name JAIDENS-PC\Jaiden, Time Zone Eastern Daylight Time, RAM 16.0 GB (15.9 GB used), Virtual Memory 27.0 GB, Page File 11.1 GB, Hyper-V extensions enabled, etc.

S
SinAyy
Member
204
08-30-2016, 04:03 PM
#2
Click right -> Properties -> Local Files -> Check integrity of game files. Allow it to scan and fix, then observe if the program crashes afterward.
S
SinAyy
08-30-2016, 04:03 PM #2

Click right -> Properties -> Local Files -> Check integrity of game files. Allow it to scan and fix, then observe if the program crashes afterward.

S
SkyLIKE1
Member
174
09-18-2016, 06:09 AM
#3
Files verified correctly. The issue persists.
S
SkyLIKE1
09-18-2016, 06:09 AM #3

Files verified correctly. The issue persists.

T
teddybear116
Member
232
09-18-2016, 07:48 AM
#4
remove installation, set up again
T
teddybear116
09-18-2016, 07:48 AM #4

remove installation, set up again

T
TornadoBasak
Member
72
09-22-2016, 12:08 AM
#5
Observe the effects of removing hl2.exe and checking the cache.
T
TornadoBasak
09-22-2016, 12:08 AM #5

Observe the effects of removing hl2.exe and checking the cache.

J
janek9959j
Member
97
09-22-2016, 05:22 PM
#6
Late update but problem fixed by executing the DirectX installer in the installation directory =]
J
janek9959j
09-22-2016, 05:22 PM #6

Late update but problem fixed by executing the DirectX installer in the installation directory =]