F5F Stay Refreshed Software General Software The EA App stops after 15 to 25 minutes because the Windows Service Manager turns it off.

The EA App stops after 15 to 25 minutes because the Windows Service Manager turns it off.

The EA App stops after 15 to 25 minutes because the Windows Service Manager turns it off.

Pages (2): Previous 1 2
S
stevenlee0802
Junior Member
11
12-08-2022, 11:25 PM
#11
Search for the EAbackground service.exe in its directory using File Explorer. Right-click it, go to Properties > Security > Advanced, and capture a screenshot to review accounts and their access rights. Consider uploading the image to share. It may be the permissions that are causing the shutdown. Another approach is to type "msconfig" without quotes, then uncheck the box "Load Startup Items" in Selective Startup, restart the system, and run the EA service and game to check if it disables. Please let us know the outcome.
S
stevenlee0802
12-08-2022, 11:25 PM #11

Search for the EAbackground service.exe in its directory using File Explorer. Right-click it, go to Properties > Security > Advanced, and capture a screenshot to review accounts and their access rights. Consider uploading the image to share. It may be the permissions that are causing the shutdown. Another approach is to type "msconfig" without quotes, then uncheck the box "Load Startup Items" in Selective Startup, restart the system, and run the EA service and game to check if it disables. Please let us know the outcome.

T
trayson65
Member
143
12-09-2022, 12:38 AM
#12
Consider checking the Task Scheduler for any unfamiliar or unusual entries.
T
trayson65
12-09-2022, 12:38 AM #12

Consider checking the Task Scheduler for any unfamiliar or unusual entries.

L
LeoMiner_02
Junior Member
15
12-09-2022, 01:01 AM
#13
For the Selective startup it won't work. I changed the system configuration as an admin, turned off "load startup items," pressed apply, then ok and closed the window. When I reopened the config, it went back to [Normal Startup]. It's unclear what this means, but it might help.
L
LeoMiner_02
12-09-2022, 01:01 AM #13

For the Selective startup it won't work. I changed the system configuration as an admin, turned off "load startup items," pressed apply, then ok and closed the window. When I reopened the config, it went back to [Normal Startup]. It's unclear what this means, but it might help.

B
Barrelrollz
Member
133
12-09-2022, 11:05 AM
#14
Not sure, there are more than 70 background services and I think about 20 might be recognizable. The [Services tab] lists around 200 services running. I’d say more than half of them are just Windows being Windows (bloat).
B
Barrelrollz
12-09-2022, 11:05 AM #14

Not sure, there are more than 70 background services and I think about 20 might be recognizable. The [Services tab] lists around 200 services running. I’d say more than half of them are just Windows being Windows (bloat).

J
jackminepro
Junior Member
13
12-10-2022, 11:19 PM
#15
When you choose not to select "Load Statup Items," you must restart the system afterward. After that, launch the EA service and play the game for some time to check if the issue persists, possibly because of a startup application or service. It's a rare possibility but worth attempting.
J
jackminepro
12-10-2022, 11:19 PM #15

When you choose not to select "Load Statup Items," you must restart the system afterward. After that, launch the EA service and play the game for some time to check if the issue persists, possibly because of a startup application or service. It's a rare possibility but worth attempting.

D
DeacX
Member
68
12-10-2022, 11:45 PM
#16
Are you sure you checked the Task Scheduler instead of the Task Manager? Based on your description, "70+ background services..." it seems to be the Task Manager.
D
DeacX
12-10-2022, 11:45 PM #16

Are you sure you checked the Task Scheduler instead of the Task Manager? Based on your description, "70+ background services..." it seems to be the Task Manager.

D
D_J_Wafflez
Member
51
12-11-2022, 04:31 AM
#17
I checked the Task Scheduler and didn't find anything out of the ordinary.
D
D_J_Wafflez
12-11-2022, 04:31 AM #17

I checked the Task Scheduler and didn't find anything out of the ordinary.

K
Killerman1834
Posting Freak
885
01-01-2023, 11:52 PM
#18
Yes it still disables.
K
Killerman1834
01-01-2023, 11:52 PM #18

Yes it still disables.

T
TG93456
Junior Member
39
01-09-2023, 02:14 PM
#19
Check this part separately from the windows firewall... Consider adding the service app to the allowed list.
How to permit a blocked file or application in Microsoft Defender Antivirus - Pureinfotech
To permit a file or app that has been blocked by Microsoft Defender Antivirus, follow these instructions on Windows 11 or Windows 10.
pureinfotech.com
T
TG93456
01-09-2023, 02:14 PM #19

Check this part separately from the windows firewall... Consider adding the service app to the allowed list.
How to permit a blocked file or application in Microsoft Defender Antivirus - Pureinfotech
To permit a file or app that has been blocked by Microsoft Defender Antivirus, follow these instructions on Windows 11 or Windows 10.
pureinfotech.com

D
dylosama
Member
150
01-25-2023, 07:47 AM
#20
You might also attempt setting up another local administrator account with a different name as suggested in step 2 of the web link. **(Keep your regular login account unchanged each time)** Access the newly created account, install the game and EA software application, and test it within this new account to check if it disables functionality.

Windows 10/11
https://www.thewindowsclub.com/create-lo...windows-10

If these options fail, consider performing a "RepairUpgrade" on top of the existing one. I’ve done this before using similar setup versions such as 21H2, 22H2, 23H2, etc., by double-clicking the .iso file and launching setup.exe in File Explorer.

https://answers.microsoft.com/en-us...-w...0096ec3085
D
dylosama
01-25-2023, 07:47 AM #20

You might also attempt setting up another local administrator account with a different name as suggested in step 2 of the web link. **(Keep your regular login account unchanged each time)** Access the newly created account, install the game and EA software application, and test it within this new account to check if it disables functionality.

Windows 10/11
https://www.thewindowsclub.com/create-lo...windows-10

If these options fail, consider performing a "RepairUpgrade" on top of the existing one. I’ve done this before using similar setup versions such as 21H2, 22H2, 23H2, etc., by double-clicking the .iso file and launching setup.exe in File Explorer.

https://answers.microsoft.com/en-us...-w...0096ec3085

Pages (2): Previous 1 2