The damaged HDMI cable has caused additional issues?

F5F Stay Refreshed Hardware Desktop The damaged HDMI cable has caused additional issues?

The damaged HDMI cable has caused additional issues?

The damaged HDMI cable has caused additional issues?

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9

905xA
Senior Member

667

12-30-2019, 03:08 AM

#1

Hi everyone
I own a computer with the following specifications:
MBD: MSI X570-A Pro
GPU: MSI Radeon RX 570 Armor 8G OC
OS: Windows 10
CPU: AMD - Ryzen 7 3700X
Hard drive: SABRENT M.2 NVMe SSD 500GB with Heatsink Gen 4, Internal Solid State drive 5000 MB/s
Memory: Corsair VENGEANCE RGB PRO DDR4 RAM 32GB (2x16GB) 3600MHz CL18 AMD Ryzen iCUE
Power supply: CORSAIR - CX750 ATX PSU - 750 W

When I connected the HDMI cable, it caused significant damage to the end that connects to the graphics card, resulting in a short circuit. I removed the graphics card and attempted to use the damaged cable on the motherboard's HDMI port.

Currently, without any graphics functionality, the computer fails to recognize the mouse or keyboard. It remains powered on with all lights illuminated, but I can only shut it down by holding the power button for about five seconds.

I've tried turning it on while holding the flash bios button, but I'm unsure what else to do.
Any suggestions would be greatly appreciated.
Thanks
legepe

9

905xA

12-30-2019, 03:08 AM #1

Hi everyone
I own a computer with the following specifications:
MBD: MSI X570-A Pro
GPU: MSI Radeon RX 570 Armor 8G OC
OS: Windows 10
CPU: AMD - Ryzen 7 3700X
Hard drive: SABRENT M.2 NVMe SSD 500GB with Heatsink Gen 4, Internal Solid State drive 5000 MB/s
Memory: Corsair VENGEANCE RGB PRO DDR4 RAM 32GB (2x16GB) 3600MHz CL18 AMD Ryzen iCUE
Power supply: CORSAIR - CX750 ATX PSU - 750 W

When I connected the HDMI cable, it caused significant damage to the end that connects to the graphics card, resulting in a short circuit. I removed the graphics card and attempted to use the damaged cable on the motherboard's HDMI port.

Currently, without any graphics functionality, the computer fails to recognize the mouse or keyboard. It remains powered on with all lights illuminated, but I can only shut it down by holding the power button for about five seconds.

I've tried turning it on while holding the flash bios button, but I'm unsure what else to do.
Any suggestions would be greatly appreciated.
Thanks
legepe

C

Cxppe
Member

117

12-30-2019, 10:15 AM

#2

Which CPU is it? It seems your CPU likely lacks an integrated GPU, meaning the motherboard's HDMI port won't receive a video signal. Installing a new GPU into the PCIe slot should resolve the issue.

C

Cxppe

12-30-2019, 10:15 AM #2

Which CPU is it? It seems your CPU likely lacks an integrated GPU, meaning the motherboard's HDMI port won't receive a video signal. Installing a new GPU into the PCIe slot should resolve the issue.

I

isaiah186
Member

128

01-03-2020, 10:03 AM

#3

the specifications of this setup are as follows: make and model of all components.
the HDMI cable was sourced from a particular location.
this issue didn’t impact the whole card, only the specific port.
what prompted your concern about the entire card failing?
if the cable is unusual or risky, it might have caused damage to the board when reused via the iGPU.
providing your full system details will aid in identifying the problem.
the "Flash BIOS" function isn’t related to powering the system.
thus, it likely won’t produce the effect you expected.

I

isaiah186

01-03-2020, 10:03 AM #3

the specifications of this setup are as follows: make and model of all components.
the HDMI cable was sourced from a particular location.
this issue didn’t impact the whole card, only the specific port.
what prompted your concern about the entire card failing?
if the cable is unusual or risky, it might have caused damage to the board when reused via the iGPU.
providing your full system details will aid in identifying the problem.
the "Flash BIOS" function isn’t related to powering the system.
thus, it likely won’t produce the effect you expected.

A

AboooDy919
Member

207

01-10-2020, 07:13 AM

#4

Thank you for your responses. The HDMI cable came with a Sony monitor and fit loosely in the slot for the graphics card. I attempted to tighten it more securely but ended up damaging the cable, which caused a short. I tested the graphics card with a new cable on another PC, and it worked properly. Therefore, the issue likely lies with the motherboard. Are there any steps you recommend to reset the motherboard? Also, is it possible to use PCI 3 for a graphics card on the MSI X570-A Pro?

A

AboooDy919

01-10-2020, 07:13 AM #4

Thank you for your responses. The HDMI cable came with a Sony monitor and fit loosely in the slot for the graphics card. I attempted to tighten it more securely but ended up damaging the cable, which caused a short. I tested the graphics card with a new cable on another PC, and it worked properly. Therefore, the issue likely lies with the motherboard. Are there any steps you recommend to reset the motherboard? Also, is it possible to use PCI 3 for a graphics card on the MSI X570-A Pro?

K

kamipk
Junior Member

3

01-14-2020, 12:13 AM

#5

Hi everyone, thank you once more for your assistance.
Here are the details about my computer:
MBD: MSI X570-A Pro
GPU: MSI Radeon RX 570 Armor 8G OC
OS: Windows 10
CPU: AMD - Ryzen 7 3700X
Hard drive: SABRENT M.2 NVMe SSD 500GB with Heatsink Gen 4, Internal Solid State drive 5000 MB/s
Memory: Corsair VENGEANCE RGB PRO DDR4 RAM 32GB (2x16GB) 3600MHz CL18 AMD Ryzen iCUE
Power supply: CORSAIR - CX750 ATX PSU - 750 W
If you need more information, I’ll look into the components to understand what’s going on.
I’ve downloaded and renamed several BIOS versions via USB and the BIOS flash button, but the machine still won’t respond. All lights from the CPU and memory are working, and the fans are running.
There’s also a LED debug light for the CPU that shows as not recognized or faulty on the motherboard.
Could it be that I’ve damaged the CPU, or is there an issue with the board itself?
Any additional advice would be greatly appreciated.
Thanks!

K

kamipk

01-14-2020, 12:13 AM #5

Hi everyone, thank you once more for your assistance.
Here are the details about my computer:
MBD: MSI X570-A Pro
GPU: MSI Radeon RX 570 Armor 8G OC
OS: Windows 10
CPU: AMD - Ryzen 7 3700X
Hard drive: SABRENT M.2 NVMe SSD 500GB with Heatsink Gen 4, Internal Solid State drive 5000 MB/s
Memory: Corsair VENGEANCE RGB PRO DDR4 RAM 32GB (2x16GB) 3600MHz CL18 AMD Ryzen iCUE
Power supply: CORSAIR - CX750 ATX PSU - 750 W
If you need more information, I’ll look into the components to understand what’s going on.
I’ve downloaded and renamed several BIOS versions via USB and the BIOS flash button, but the machine still won’t respond. All lights from the CPU and memory are working, and the fans are running.
There’s also a LED debug light for the CPU that shows as not recognized or faulty on the motherboard.
Could it be that I’ve damaged the CPU, or is there an issue with the board itself?
Any additional advice would be greatly appreciated.
Thanks!

V

VortexAh
Member

160

01-14-2020, 01:10 AM

#6

reviewing several installations in various sequences and flashbacks might often result in corrupt data. you might also need to verify the CPU before finalizing any specific fault. most of the CX series seem to be lower quality devices. when did it get purchased? i wouldn't be surprised if this item has played a role in the problems you're encountering now.

V

VortexAh

01-14-2020, 01:10 AM #6

reviewing several installations in various sequences and flashbacks might often result in corrupt data. you might also need to verify the CPU before finalizing any specific fault. most of the CX series seem to be lower quality devices. when did it get purchased? i wouldn't be surprised if this item has played a role in the problems you're encountering now.

K

kenken0724
Member

178

01-14-2020, 03:03 AM

#7

Thanks for your messages. I bought a used Asus Prime X570-P and plan to test its CPU. Regarding your concern about security, would you consider updating the BIOS before proceeding further?

K

kenken0724

01-14-2020, 03:03 AM #7

Thanks for your messages. I bought a used Asus Prime X570-P and plan to test its CPU. Regarding your concern about security, would you consider updating the BIOS before proceeding further?

M

Magaju
Junior Member

32

01-19-2020, 04:32 PM

#8

what do you mean?
i'm concerned about possible spyware on the board.
i'd rather worry about it being sold for reasons like damage to other parts.

M

Magaju

01-19-2020, 04:32 PM #8

what do you mean?
i'm concerned about possible spyware on the board.
i'd rather worry about it being sold for reasons like damage to other parts.

H

Hephaos
Junior Member

2

01-23-2020, 11:12 PM

#9

I was thinking about security, but it’s possible there could be an issue too. Sorry, but I’m trying to stay within my budget. I hope I didn’t miss anything important.
It might have been better to find something else, or do you have a more suitable option in mind?
You could check the link provided; it looks like a product page for the MSI X570 PRO motherboard.

H

Hephaos

01-23-2020, 11:12 PM #9

I was thinking about security, but it’s possible there could be an issue too. Sorry, but I’m trying to stay within my budget. I hope I didn’t miss anything important.
It might have been better to find something else, or do you have a more suitable option in mind?
You could check the link provided; it looks like a product page for the MSI X570 PRO motherboard.

A

Animal_Boss
Member

211

01-25-2020, 05:50 PM

#10

and again, what do you mean by "security"?
what is the connection to the motherboard itself?
you're worried about malware being written to the BIOS?
i think new equipment is always preferable because of the warranty and the absence of any risk of damage from a previous owner.
if you're only testing for purposes, i'd recommend using someone else's system.
if you don't have friends, family, or colleagues with a compatible setup, then hire a local shop.

A

Animal_Boss

01-25-2020, 05:50 PM #10

and again, what do you mean by "security"?
what is the connection to the motherboard itself?
you're worried about malware being written to the BIOS?
i think new equipment is always preferable because of the warranty and the absence of any risk of damage from a previous owner.
if you're only testing for purposes, i'd recommend using someone else's system.
if you don't have friends, family, or colleagues with a compatible setup, then hire a local shop.

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