F5F Stay Refreshed Software Operating Systems The connection isn't secure, and your Steam chat stopped functioning after the Windows update.

The connection isn't secure, and your Steam chat stopped functioning after the Windows update.

The connection isn't secure, and your Steam chat stopped functioning after the Windows update.

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BlackVeilEwan
Member
138
05-29-2022, 10:53 PM
#11
Changing the 'Automatically detect settings' option might make a difference. The ssl issues I encounter usually happen when connected to networks that perform ssl decryption. In my workplace they do this as well. We need to add certain root certificates for packet inspection; until you install the right ones, errors appear. The vulkan.lunarg.com certificate remains valid until the end of October, which means it was either refreshed or your browser isn't displaying it properly.
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BlackVeilEwan
05-29-2022, 10:53 PM #11

Changing the 'Automatically detect settings' option might make a difference. The ssl issues I encounter usually happen when connected to networks that perform ssl decryption. In my workplace they do this as well. We need to add certain root certificates for packet inspection; until you install the right ones, errors appear. The vulkan.lunarg.com certificate remains valid until the end of October, which means it was either refreshed or your browser isn't displaying it properly.

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UnicornCracker
Senior Member
663
05-29-2022, 10:53 PM
#12
It didn't seem to make much difference turning on automatic settings detection or clearing caches. Deleting browser and Steam cache didn't help either. For websites, the launch command to ignore certificate errors worked only when accessing trusted sites, but Steam chat still didn't respond properly even after clearing related files.
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UnicornCracker
05-29-2022, 10:53 PM #12

It didn't seem to make much difference turning on automatic settings detection or clearing caches. Deleting browser and Steam cache didn't help either. For websites, the launch command to ignore certificate errors worked only when accessing trusted sites, but Steam chat still didn't respond properly even after clearing related files.

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jerppu04
Member
68
05-29-2022, 10:53 PM
#13
Consider these steps to remove SSL state in Windows 10:
Begin by launching the Start menu. Look for and launch Internet Options. Within the window, choose the Content tab. Select the option to clear SSL State.
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jerppu04
05-29-2022, 10:53 PM #13

Consider these steps to remove SSL state in Windows 10:
Begin by launching the Start menu. Look for and launch Internet Options. Within the window, choose the Content tab. Select the option to clear SSL State.

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Fluffycakes123
Senior Member
696
05-29-2022, 10:53 PM
#14
I've tried restarting the PC, but the issue remains unchanged. The problem persists in both the browser and Steam.
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Fluffycakes123
05-29-2022, 10:53 PM #14

I've tried restarting the PC, but the issue remains unchanged. The problem persists in both the browser and Steam.

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CatoftheLynn
Junior Member
16
05-29-2022, 10:53 PM
#15
Google believes there was a flaw during the transition from older Windows versions to version 20H2, possibly causing the certificate store to vanish. This issue typically impacts systems moving up from an older Windows 10 release, such as 1809, to 20H2. It has also been present since at least 1903 and 1909, lasting about a year before being addressed. The problem often arose when upgrading from an ISO made specifically for that purpose instead of using the standard Windows Update. While rare, it could also stem from a Windows Update itself. The recommended solution is to revert the feature update. Additional clues suggest an expired self-signed certificate was involved, which would have been removed or renewed with a new expiration date—check your certificate store for this.
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CatoftheLynn
05-29-2022, 10:53 PM #15

Google believes there was a flaw during the transition from older Windows versions to version 20H2, possibly causing the certificate store to vanish. This issue typically impacts systems moving up from an older Windows 10 release, such as 1809, to 20H2. It has also been present since at least 1903 and 1909, lasting about a year before being addressed. The problem often arose when upgrading from an ISO made specifically for that purpose instead of using the standard Windows Update. While rare, it could also stem from a Windows Update itself. The recommended solution is to revert the feature update. Additional clues suggest an expired self-signed certificate was involved, which would have been removed or renewed with a new expiration date—check your certificate store for this.

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SinixYT
Member
224
05-29-2022, 10:53 PM
#16
Thanks for the research on this. The ISO version for this Windows setup was a fresh install of 20H2, as I recall. For updates, the ones applied on 30/09/21 are the ones you received earlier today. Would you know which version to revert to in order to resolve the problem? Spoiler: It’s worth checking that one.
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SinixYT
05-29-2022, 10:53 PM #16

Thanks for the research on this. The ISO version for this Windows setup was a fresh install of 20H2, as I recall. For updates, the ones applied on 30/09/21 are the ones you received earlier today. Would you know which version to revert to in order to resolve the problem? Spoiler: It’s worth checking that one.

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Redstonelords
Member
50
05-29-2022, 10:53 PM
#17
Hello! I set up an account to address the same problem you mentioned. The Friends app wasn’t functioning properly, and I also encountered difficulties accessing the Steam store through the native app and Edge. Chrome was working fine. It turned out Steam certification was failing when fetching content from "store.akamai.steamstatic.com". I checked the certificates and noticed Akamai was using an expired one. I found a guide at https://valid-isrgrootx1.letsencrypt.org/ that shows how to obtain a valid certificate in Chrome, then copy it to a file. After saving it as a DER encoded binary, you can follow the steps on the provided site to import it into the trusted root store for Steam. Once done, restarting the app should resolve the issue. This method helped me, but results might differ.
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Redstonelords
05-29-2022, 10:53 PM #17

Hello! I set up an account to address the same problem you mentioned. The Friends app wasn’t functioning properly, and I also encountered difficulties accessing the Steam store through the native app and Edge. Chrome was working fine. It turned out Steam certification was failing when fetching content from "store.akamai.steamstatic.com". I checked the certificates and noticed Akamai was using an expired one. I found a guide at https://valid-isrgrootx1.letsencrypt.org/ that shows how to obtain a valid certificate in Chrome, then copy it to a file. After saving it as a DER encoded binary, you can follow the steps on the provided site to import it into the trusted root store for Steam. Once done, restarting the app should resolve the issue. This method helped me, but results might differ.

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MissCrysis
Member
224
05-29-2022, 10:53 PM
#18
When you don’t have the latest certificate, it should be added automatically while browsing. If your system is old—such as Windows 7—you may need to perform a manual installation. The download link and reference information for this issue are available here: https://docs.certifytheweb.com/docs/kb/k...indows-pcs
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MissCrysis
05-29-2022, 10:53 PM #18

When you don’t have the latest certificate, it should be added automatically while browsing. If your system is old—such as Windows 7—you may need to perform a manual installation. The download link and reference information for this issue are available here: https://docs.certifytheweb.com/docs/kb/k...indows-pcs

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WorkOff
Member
145
05-29-2022, 10:53 PM
#19
I’ve seen this information before. The issue seems connected to a expired root certificate, possibly around September 30th. After checking, your Steam should now be functioning properly.
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WorkOff
05-29-2022, 10:53 PM #19

I’ve seen this information before. The issue seems connected to a expired root certificate, possibly around September 30th. After checking, your Steam should now be functioning properly.

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