F5F Stay Refreshed Hardware Desktop The computer stopped working and won't start.

The computer stopped working and won't start.

The computer stopped working and won't start.

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DeathSh00ter
Member
158
03-09-2022, 11:18 AM
#1
I was operating my PC today and encountered a freezing issue. There were no heavy applications running. I couldn't use the mouse or keyboard, the headphones became stuck at a certain frequency, and the power button on the case didn't work. So I had to shut down the main power switch. When I tried to open the PC, the fans in the case and GPU started spinning, the RGB lights activated, but nothing changed. The keyboard lights didn't function, the monitor failed to detect a signal, the mouse RGB lights were unresponsive but the sensor light on the bottom remained active. I checked for loose cables, GPU, RAM, and slots—nothing resolved the problem. After replacing the CMOS battery and reinserting it, the same behavior occurred, with the system turning off every 30 seconds before restarting. Could anyone help identify the cause?

Specs: Core i3-12100, Asus RX-6500 XT 4GB OC, Gigabyte B760M DS3H, DDR4, Corsair CV650, Lexar 8GB x2 at 3200Mhz.
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DeathSh00ter
03-09-2022, 11:18 AM #1

I was operating my PC today and encountered a freezing issue. There were no heavy applications running. I couldn't use the mouse or keyboard, the headphones became stuck at a certain frequency, and the power button on the case didn't work. So I had to shut down the main power switch. When I tried to open the PC, the fans in the case and GPU started spinning, the RGB lights activated, but nothing changed. The keyboard lights didn't function, the monitor failed to detect a signal, the mouse RGB lights were unresponsive but the sensor light on the bottom remained active. I checked for loose cables, GPU, RAM, and slots—nothing resolved the problem. After replacing the CMOS battery and reinserting it, the same behavior occurred, with the system turning off every 30 seconds before restarting. Could anyone help identify the cause?

Specs: Core i3-12100, Asus RX-6500 XT 4GB OC, Gigabyte B760M DS3H, DDR4, Corsair CV650, Lexar 8GB x2 at 3200Mhz.

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hppy2bme
Junior Member
39
03-09-2022, 11:41 AM
#2
Is there a method to check the CMOS battery? If fixing it resolves the issue, you might have a dead CMOS.
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hppy2bme
03-09-2022, 11:41 AM #2

Is there a method to check the CMOS battery? If fixing it resolves the issue, you might have a dead CMOS.

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emstay26
Senior Member
441
03-09-2022, 12:28 PM
#3
Removing it didn't solve the problem even briefly, but altered the PC's behavior before it starts up. Keep in mind it never reached the booting phase. The PC can still power on with a dead CMOS battery and display issues, but now it displays nothing.
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emstay26
03-09-2022, 12:28 PM #3

Removing it didn't solve the problem even briefly, but altered the PC's behavior before it starts up. Keep in mind it never reached the booting phase. The PC can still power on with a dead CMOS battery and display issues, but now it displays nothing.

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ByFeNix1350
Senior Member
502
03-12-2022, 11:24 AM
#4
It's not easy to tell immediately, but something like this has happened before. The CPU stopped working without any alerts. Don't worry just yet—it might not be the same issue. First, consider removing unnecessary parts. Keep only the power supply, CPU, motherboard, and RAM. Connect your monitor to the motherboard's port and skip the drives. Aim to start in BIOS. If you still can't boot, try using just one RAM stick and test it in each slot one by one. Still no success? You likely have a faulty motherboard, CPU, PSU, or RAM. Unless you can replace it with a known good part, you're stuck here. If you manage to enter BIOS, try adding components one at a time until you identify the problem. Good luck.
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ByFeNix1350
03-12-2022, 11:24 AM #4

It's not easy to tell immediately, but something like this has happened before. The CPU stopped working without any alerts. Don't worry just yet—it might not be the same issue. First, consider removing unnecessary parts. Keep only the power supply, CPU, motherboard, and RAM. Connect your monitor to the motherboard's port and skip the drives. Aim to start in BIOS. If you still can't boot, try using just one RAM stick and test it in each slot one by one. Still no success? You likely have a faulty motherboard, CPU, PSU, or RAM. Unless you can replace it with a known good part, you're stuck here. If you manage to enter BIOS, try adding components one at a time until you identify the problem. Good luck.

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EisTeeKlaus
Senior Member
490
03-13-2022, 08:04 AM
#5
I attempted to eliminate extra parts, but the system still won<|pad|>.
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EisTeeKlaus
03-13-2022, 08:04 AM #5

I attempted to eliminate extra parts, but the system still won<|pad|>.

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OrangeLightMk
Junior Member
16
03-13-2022, 12:59 PM
#6
Currently, I think the motherboard might be the main issue. Nothing else comes to mind. Even if your windows were completely frozen after the crash, it wouldn't stop you from accessing BIOS.
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OrangeLightMk
03-13-2022, 12:59 PM #6

Currently, I think the motherboard might be the main issue. Nothing else comes to mind. Even if your windows were completely frozen after the crash, it wouldn't stop you from accessing BIOS.

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kaomes
Member
151
03-17-2022, 05:07 AM
#7
You're dealing with a defective motherboard, CPU, RAM, or PSU. The next step is to determine which component is causing the issue.
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kaomes
03-17-2022, 05:07 AM #7

You're dealing with a defective motherboard, CPU, RAM, or PSU. The next step is to determine which component is causing the issue.

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Komoomoo
Member
69
03-18-2022, 08:27 PM
#8
Right after I sent my reply and turned on my computer, it seemed like things didn’t go as planned. My PC is having the same issue too. I’ve already tried all the methods suggested, including replacing my CMOS battery. Unfortunately, I don’t have any parts available for testing. Good news though—I think there’s a trustworthy local hardware shop nearby that provides diagnostic services. I’ll reach out to them soon.
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Komoomoo
03-18-2022, 08:27 PM #8

Right after I sent my reply and turned on my computer, it seemed like things didn’t go as planned. My PC is having the same issue too. I’ve already tried all the methods suggested, including replacing my CMOS battery. Unfortunately, I don’t have any parts available for testing. Good news though—I think there’s a trustworthy local hardware shop nearby that provides diagnostic services. I’ll reach out to them soon.

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Mrender3
Senior Member
412
03-18-2022, 10:18 PM
#9
I have a complete backup PC ready for any situation. Sure, you might call me too cautious or excessive, but I’m the one with fewer interruptions. My older model still works fine and outperforms a tablet or phone. Hope this helps with your troubleshooting!
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Mrender3
03-18-2022, 10:18 PM #9

I have a complete backup PC ready for any situation. Sure, you might call me too cautious or excessive, but I’m the one with fewer interruptions. My older model still works fine and outperforms a tablet or phone. Hope this helps with your troubleshooting!