The computer shuts down during video editing.
The computer shuts down during video editing.
I had been trying different video editing programs but they would stop working after upgrading to Windows 11, so I switched to Winxai which functioned properly. However, now it causes my PC to restart automatically whenever I try to use it. It only works when I pause it, so I’m not sure what’s happening. I’m not experiencing any problems with games or other tasks, and I started using a basic bo thrills video cutter that works well, which leaves me confused.
It could be many factors. Cleaning this system might require a suitable power supply, along with a complete parts list. The GTX1070 isn't compatible with current drivers. MSI Pro series offers limited guidance on VRM and power delivery. The case, fans, temperatures—what are the details? What operating systems and scratch drives are in use?
The system is only three months old and its specifications are: Mobo: MSI Pro Z690, RAM: 32GB DDR4 3600, CPU: i7-12700KF, PSU: 650E, AIO: 280mm, GPU: EVGA 1070 SC, Case: Corsair 5000D, OS: Windows 11. Under load temperatures stay around 51°C with the i7 at 5.0 OC. The latest drivers seem to work well now—previously the editor would crash during video editing but now runs smoothly. Using other simple software for cutting videos works fine, though it still fails when using WinXAI for cutting. It functions properly for gaming, media playback, and creating game UI textures with GIMP, while the PC remains stable otherwise.
I tried to resolve it but believe it could be related to the graphics card. It happens randomly while playing World of Warcraft and even when I took a screenshot in-game. After uninstalling the video driver, I updated it to the latest version to check if that fixed it. My system temperatures are normal at 51-53 degrees under load, and a memory test passed without problems. The only alternative seems to be a fresh Windows installation. It’s just strange—I don’t see any screen death or similar issues, not in all my 30 years of using a computer.
I checked what you recommended regarding the reliability monitor. There was a lot of Windows not shutting down correctly, especially during PC restarts. Some apps like SSD Toolbox stopped working, explorer.exe didn’t respond, and Windows failed about four hours before an automatic restart on the 27th. Around that time, NVDIA Container stopped working. There were many failed Windows updates. In the Event Viewer, a lot of entries mentioned issues with Device Association, indicating an endpoint discovery failure under System. I looked into Hardware Events but found nothing listed. Regarding the PSU, it’s an EVGA 650w and you mentioned XFX.
verify whether any minidump file is being generated.
disable any software that overclocks the GPU.
if your GPU isn’t receiving adequate power from its PSU connector, it will try to draw power from the PCI/e motherboard slot. Excessive power extraction triggers the motherboard’s protection circuit, which resets the CPU. In such instances, no memory dump will be created. Your GPU should ideally consume around 145 watts, though it may increase if overheating occurs or overclocking drivers are active.
Reminder: older systems often install two versions of overclock drivers because the installation process has changed over time. The installer doesn’t remove the previous driver before placing the new one elsewhere.
You can run microsoft autorun64.exe and search for known overclock drivers, then disable or remove them.
If you have a memory dump available, I can examine it for driver-related issues.
Also, if your BIOS shows the voltage from your power supply, I’ll check whether it falls within the recommended range.
PSU power output specifications:
- +12 V: 11.4–12.6
- +5 V: 4.75–5.25
- 3.3 V: 3.135–3.465
Make sure all crucial information is saved in backups at least two places away from the PC being checked. Check that these backups can be retrieved and read properly.
Shut down the device, disconnect it, and open the enclosure.
Remove dust and any obstructions.
Check visually and physically that every connector, card, RAM, jumper, and case part is securely positioned.
Use a strong flashlight to look for damage signs: exposed wires, melting points, twisted or bent cables, loose screws, discolored spots, swollen parts, rust, cracks, or wetness.
Examine closely for the specific issues you noticed.
Perform a small data transfer and share the results. There are colleagues who can assist in analyzing and clarifying the findings.
I'll take a look just because I updated my CPU to Windows 11 from Windows 10 when I assembled this PC back in January of this year, so it might be something similar.