F5F Stay Refreshed Hardware Desktop The computer screen shuts down during gaming?

The computer screen shuts down during gaming?

The computer screen shuts down during gaming?

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J
Joco18
Member
240
09-09-2024, 10:56 AM
#1
Hello, I've just upgraded my graphics card and encountered the same problem, it also occurred with the previous one.
My computer shuts down while playing games; the screen shows no signal and then turns off completely. After a short pause, the game sounds continue briefly before becoming static. It only restarts when I power it off and turn it back on.
I've noticed that newer titles (Watch Dogs 3) cause this within 10 to 20 minutes of starting, while older games like CSGO take around 40 to 50 minutes.
I've checked the CPU and GPU temperatures—GPU temps are around 85-86°C just before the crash, and the CPU is normal.
Could there be another factor at play? I've confirmed the card issue hasn't occurred with the old one either.
Details about the system:
CPU: Core i5-10400
Board: ASRock Z490 Phantom Gaming 4
GPU: RTX 3070 8GB
RAM: 16GB DDR4
Display: 4K monitor
J
Joco18
09-09-2024, 10:56 AM #1

Hello, I've just upgraded my graphics card and encountered the same problem, it also occurred with the previous one.
My computer shuts down while playing games; the screen shows no signal and then turns off completely. After a short pause, the game sounds continue briefly before becoming static. It only restarts when I power it off and turn it back on.
I've noticed that newer titles (Watch Dogs 3) cause this within 10 to 20 minutes of starting, while older games like CSGO take around 40 to 50 minutes.
I've checked the CPU and GPU temperatures—GPU temps are around 85-86°C just before the crash, and the CPU is normal.
Could there be another factor at play? I've confirmed the card issue hasn't occurred with the old one either.
Details about the system:
CPU: Core i5-10400
Board: ASRock Z490 Phantom Gaming 4
GPU: RTX 3070 8GB
RAM: 16GB DDR4
Display: 4K monitor

J
jansuga
Member
74
09-09-2024, 10:56 AM
#2
Have you attempted to delete and refresh the graphics card drivers?
J
jansuga
09-09-2024, 10:56 AM #2

Have you attempted to delete and refresh the graphics card drivers?

C
ChaosLissi
Junior Member
48
09-09-2024, 10:56 AM
#3
the drivers are updated
C
ChaosLissi
09-09-2024, 10:56 AM #3

the drivers are updated

S
Sunahh
Posting Freak
863
09-09-2024, 10:56 AM
#4
Could you clarify whether you mean running any benchmarking programs or a specific type of program? This will help ensure the response matches your intent.
S
Sunahh
09-09-2024, 10:56 AM #4

Could you clarify whether you mean running any benchmarking programs or a specific type of program? This will help ensure the response matches your intent.

Y
Yappayy
Junior Member
5
09-09-2024, 10:56 AM
#5
I haven't tried that, will do.
Y
Yappayy
09-09-2024, 10:56 AM #5

I haven't tried that, will do.

P
Partyrockdude
Member
141
09-09-2024, 10:56 AM
#6
Could also attempt to simply wait and observe whether it occurs on the PC when idle.
P
Partyrockdude
09-09-2024, 10:56 AM #6

Could also attempt to simply wait and observe whether it occurs on the PC when idle.

T
THEBLUEBOLT
Member
212
09-09-2024, 10:56 AM
#7
It doesn't occur when the system is idle. However, it occurred within approximately three minutes during the 3DMark time monitoring.
T
THEBLUEBOLT
09-09-2024, 10:56 AM #7

It doesn't occur when the system is idle. However, it occurred within approximately three minutes during the 3DMark time monitoring.

G
goldenagate
Member
209
09-09-2024, 10:56 AM
#8
attempted setting up new windows, but it remains unchanged.
G
goldenagate
09-09-2024, 10:56 AM #8

attempted setting up new windows, but it remains unchanged.

C
cowcow4321
Senior Member
623
09-09-2024, 10:56 AM
#9
What is the precise PSU you have? You omitted that detail, but if the temperatures are acceptable, it's probably the main reason for these issues while playing.
C
cowcow4321
09-09-2024, 10:56 AM #9

What is the precise PSU you have? You omitted that detail, but if the temperatures are acceptable, it's probably the main reason for these issues while playing.

N
Nigr_Nogger
Junior Member
29
09-09-2024, 10:56 AM
#10
It's a cooler master silent pro semimodular 1000W power supply. I replaced it after upgrading the card; the previous one was 600W, so I believe this isn't the PSU since the change occurred with the prior card and the PSU itself.
N
Nigr_Nogger
09-09-2024, 10:56 AM #10

It's a cooler master silent pro semimodular 1000W power supply. I replaced it after upgrading the card; the previous one was 600W, so I believe this isn't the PSU since the change occurred with the prior card and the PSU itself.

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