The computer occasionally stops working properly. Then the display turns dark or shows strange images.
The computer occasionally stops working properly. Then the display turns dark or shows strange images.
Computer model: Desktop GPU – Sapphire PULSE Radeon RX 6800 XT 16 GB Video Card
CPU: AMD Ryzen 5 7600 3.8 GHz (6 cores)
Motherboard: Asus TUF GAMING B650-PLUS WIFI ATX AM5
BIOS version: 3024
RAM: G.Skill Flare X5 32 GB (2 x 16 GB) DDR5-6000 CL36
Power supply: Super Flower Leadex V Pro 1000 W 80+ Gold (fully certified, modular ATX)
Case design: Fractal Design Meshify
Software: Windows 10 Education 10.0.19045 (Build 19045)
GPU drivers: AMD Adrenalin 25.3.1
Chipset drivers: AMD B650 6.07.22.037
Background apps: Chrome, Steam, idle games such as Spirit City: Lo-Fi Sessions (occasionally)
I attempted to enable Auto-Overclock in AMD Adrenalin, but after a previous manual adjustment, it caused instability. My PC would overclock both the GPU and CPU, then fail to boot. I experienced frequent Windows error messages during startup and had to repeatedly power on and off the machine. Eventually, it booted after a few attempts.
I tried using BIOS flashback on the motherboard to update the BIOS while the PC was off, but it became unresponsive. The BIOS appeared corrupted, so I updated it with the latest version once functionality returned. Eventually, the system resumed operation, and I reverted to manual overclock settings.
It seems my PC occasionally freezes briefly, showing static or displaying black for a moment—especially when switching between idle games, Steam, or Windows Security. I haven’t observed this in other applications yet.
I removed and reinstalled the graphics driver, updated it to the latest version, and ran sfc /scannow along with DISM commands. I’m planning to reinstall the chipset driver now, as I forgot about that step.
Please let me know if this helps or if you need further assistance!
the bios isn't related to windows turning off your manual overclock during diagnostics. you shouldn't overclock when you're trying to fix problems.
I was getting really worried about my PC not turning on. The GPU light on the motherboard made me think it was a GPU problem, but I guess the BIOS can't really solve that. Still, it's happening now after a while—hasn’t it? I’m going to turn off my overclocking and see if that helps. If it does, does that mean something bad happened? It feels strange that it’s been working for a couple of years but suddenly stopped. Is this just normal wear and tear? Thanks!
I understand your situation. I purchased an external SSD for Windows backups, but I often neglect using it. My most recent backup was in December 2023, which is quite far away, so I might consider reinstalling Windows eventually. I turned off my OC and will follow up later to check if this resolves the issue. Thanks!
You're observing changes in your system behavior after adjusting the refresh rate and updating BIOS. This could suggest issues with your GPU or monitor, but it's also possible other factors are at play. Consider testing with different settings to isolate the problem.
without a new Windows setup you won't be able to pinpoint the problem to software or hardware. therefore you're just trying to blame the GPU and monitor when you lack a baseline for a smooth Windows installation. try finding another drive and installing Windows fresh to check if the issue persists.
I understand, I have an extra drive ready to use. That should fix the issue. Thanks!
Visit C:\Windows\Minidump to see if any minidump files exist. If present, return to the Windows directory and transfer the entire Minidump folder to the Downloads folder (use your desktop if needed). Compress the copied folder and include it in a post. Please adhere strictly to instructions since Windows doesn't allow file manipulation there.
The folders are similar but not identical. C:\Windows\Minidumps and C:\Windows\Minidump refer to different locations, though they are often used interchangeably. The .dmp file in the Minidumps folder is likely a different format, and you may need to adjust settings or enable features to access it properly. The zip file you mentioned should help if you need further guidance.