F5F Stay Refreshed Hardware Desktop The charger and battery are functioning, yet your laptop fails to charge.

The charger and battery are functioning, yet your laptop fails to charge.

The charger and battery are functioning, yet your laptop fails to charge.

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Velizar06
Posting Freak
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865
09-23-2016, 06:14 AM
#1
I own a Dell Inspiron 15 3537 with these specifications: 16g DDR3 250gb SSD, freshly installed Windows 10 I5-4200U. Recently replaced the battery with a 40% charge. The laptop operated only on the battery for some time until it hit around 20% and I connected it to power. Once plugged in, the battery stopped draining but didn’t charge properly. It also works fine when using the charging cable without the battery attached. If anyone has suggestions on what could be wrong, I’d really appreciate it.
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V
Velizar06
09-23-2016, 06:14 AM #1

I own a Dell Inspiron 15 3537 with these specifications: 16g DDR3 250gb SSD, freshly installed Windows 10 I5-4200U. Recently replaced the battery with a 40% charge. The laptop operated only on the battery for some time until it hit around 20% and I connected it to power. Once plugged in, the battery stopped draining but didn’t charge properly. It also works fine when using the charging cable without the battery attached. If anyone has suggestions on what could be wrong, I’d really appreciate it.

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L
levo14
Member
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247
09-30-2016, 03:32 AM
#2
It might be your power module that's faulty. They often experience this issue. Alternatively, you could wait until it charges for 16 hours before using it again.
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levo14
09-30-2016, 03:32 AM #2

It might be your power module that's faulty. They often experience this issue. Alternatively, you could wait until it charges for 16 hours before using it again.

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legendofbubba
Junior Member
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9
10-01-2016, 09:23 PM
#3
You're asking about a damaged power module inside the laptop. It sounds like the component inside isn't working properly, which could cause the battery to not charge correctly or stay at a low level even when powered on.
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legendofbubba
10-01-2016, 09:23 PM #3

You're asking about a damaged power module inside the laptop. It sounds like the component inside isn't working properly, which could cause the battery to not charge correctly or stay at a low level even when powered on.

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M
Meadras
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139
10-01-2016, 11:56 PM
#4
Review the footage to see if it displays a warning about the power supply wattage.
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M
Meadras
10-01-2016, 11:56 PM #4

Review the footage to see if it displays a warning about the power supply wattage.

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B
BrackenYT
Member
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60
10-03-2016, 09:46 AM
#5
It functions similarly but I don’t receive a notification about the power source. I’ll try repositioning the power connector and if that fails, I’ll order a replacement one.
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BrackenYT
10-03-2016, 09:46 AM #5

It functions similarly but I don’t receive a notification about the power source. I’ll try repositioning the power connector and if that fails, I’ll order a replacement one.

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E
Elizabeth13
Junior Member
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49
10-04-2016, 09:01 PM
#6
Record battery status as unknown in the bios section.
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E
Elizabeth13
10-04-2016, 09:01 PM #6

Record battery status as unknown in the bios section.

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S
spikes3411
Member
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76
10-06-2016, 01:13 AM
#7
The battery I just purchased is recognized, yet oddly it shows as unknown when I switch to the old one. It triggers a warning stating it can't identify the power source. I'm fairly sure the charging port is the problem, and I'll keep you updated on my findings. Thank you for your patience and assistance.
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spikes3411
10-06-2016, 01:13 AM #7

The battery I just purchased is recognized, yet oddly it shows as unknown when I switch to the old one. It triggers a warning stating it can't identify the power source. I'm fairly sure the charging port is the problem, and I'll keep you updated on my findings. Thank you for your patience and assistance.

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