F5F Stay Refreshed Hardware Desktop The cause of death in this case is likely due to severe electric shock.

The cause of death in this case is likely due to severe electric shock.

The cause of death in this case is likely due to severe electric shock.

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Faboboro
Member
74
11-09-2024, 09:42 AM
#1
I'm not sure if I completely stabilized the system by working through the issue; it seems grounding certain parts might not be the solution. I don't remember exactly which part I connected to when I made contact, but a USB port could have caused the failure. The immediate restart suggests it might still be repairable. Could I have damaged a RAM module? Video link: Edited April 26, 2024 by Gerowen Removed video attachment and added a YouTube link; the attachment didn't work in some browsers.
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Faboboro
11-09-2024, 09:42 AM #1

I'm not sure if I completely stabilized the system by working through the issue; it seems grounding certain parts might not be the solution. I don't remember exactly which part I connected to when I made contact, but a USB port could have caused the failure. The immediate restart suggests it might still be repairable. Could I have damaged a RAM module? Video link: Edited April 26, 2024 by Gerowen Removed video attachment and added a YouTube link; the attachment didn't work in some browsers.

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xPumma
Member
186
11-09-2024, 09:42 AM
#2
Reaching the case to stabilize yourself likely didn’t result in damage. If that was the reason for failure, another ground connection must have been introduced, which would have already been problematic. There’s a slight possibility static could have jumped from the motherboard tray onto the board or from a PCIe cover to the card, but this seems unlikely. You mentioned grounding through the case, yet you’re uncertain about which part you touched—were you contacting the exterior or an internal element like the GPU backplate? If it was the latter, direct grounding to that component could have triggered the issue.
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xPumma
11-09-2024, 09:42 AM #2

Reaching the case to stabilize yourself likely didn’t result in damage. If that was the reason for failure, another ground connection must have been introduced, which would have already been problematic. There’s a slight possibility static could have jumped from the motherboard tray onto the board or from a PCIe cover to the card, but this seems unlikely. You mentioned grounding through the case, yet you’re uncertain about which part you touched—were you contacting the exterior or an internal element like the GPU backplate? If it was the latter, direct grounding to that component could have triggered the issue.

M
MasalaBros
Member
120
11-09-2024, 09:42 AM
#3
You were uncertain about whether the issue stemmed from the device itself or possibly from a visible metal part like the USB port or audio jack.
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MasalaBros
11-09-2024, 09:42 AM #3

You were uncertain about whether the issue stemmed from the device itself or possibly from a visible metal part like the USB port or audio jack.

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Leyhaya
Posting Freak
801
11-09-2024, 09:42 AM
#4
USB port might have discharged directly onto the motherboard if you targeted the correct area, but the surrounding metal enclosure would have simply discharged into the case.
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Leyhaya
11-09-2024, 09:42 AM #4

USB port might have discharged directly onto the motherboard if you targeted the correct area, but the surrounding metal enclosure would have simply discharged into the case.

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eagleslash99
Junior Member
22
11-09-2024, 09:42 AM
#5
The only way I can understand this might be happening is if the outlets aren’t correctly grounded. Sadly, this is more frequent than it should be in the US, so it’s probably a good idea to use an outlet tester to check if the outlet is wired properly. They’re not flawless—if the old electrician was unprofessional and just made a rough ground connection, it could trick the tester into thinking everything’s fine (especially with cheap models), but at least it gives you a starting point without having to disassemble the outlet or call an electrician if you’re unsure.
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eagleslash99
11-09-2024, 09:42 AM #5

The only way I can understand this might be happening is if the outlets aren’t correctly grounded. Sadly, this is more frequent than it should be in the US, so it’s probably a good idea to use an outlet tester to check if the outlet is wired properly. They’re not flawless—if the old electrician was unprofessional and just made a rough ground connection, it could trick the tester into thinking everything’s fine (especially with cheap models), but at least it gives you a starting point without having to disassemble the outlet or call an electrician if you’re unsure.

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MrOtreblaxD
Junior Member
4
11-09-2024, 09:43 AM
#6
I haven't performed any troubleshooting yet. The video demonstrates the process you've already followed.
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MrOtreblaxD
11-09-2024, 09:43 AM #6

I haven't performed any troubleshooting yet. The video demonstrates the process you've already followed.

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Irrjr81_gamer
Member
222
11-09-2024, 09:43 AM
#7
It's a double wide trailer we purchased new, so I can't confirm the wiring inside the walls, but all the external connections for the service box, grounding rods, etc., are in order. I did the installation myself, which means I’m certain about the breaker box to the service box. Beyond that, I don’t have any idea; it hasn’t been an issue since everything was set up initially. However, it’s connected to a UPS, though that won’t help if the UPS isn’t properly grounded either. It’s not complaining about lacking a solid ground connection.
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Irrjr81_gamer
11-09-2024, 09:43 AM #7

It's a double wide trailer we purchased new, so I can't confirm the wiring inside the walls, but all the external connections for the service box, grounding rods, etc., are in order. I did the installation myself, which means I’m certain about the breaker box to the service box. Beyond that, I don’t have any idea; it hasn’t been an issue since everything was set up initially. However, it’s connected to a UPS, though that won’t help if the UPS isn’t properly grounded either. It’s not complaining about lacking a solid ground connection.

Q
quasqua
Junior Member
29
11-09-2024, 09:43 AM
#8
I changed the RAM placement and installed a new graphics card; I also pulled out an extra power supply to test whether that resolves the issue.
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quasqua
11-09-2024, 09:43 AM #8

I changed the RAM placement and installed a new graphics card; I also pulled out an extra power supply to test whether that resolves the issue.

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Frost_Pvp017
Member
225
11-09-2024, 09:43 AM
#9
Have you checked each RAM slot one by one or removed all modules at once?
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Frost_Pvp017
11-09-2024, 09:43 AM #9

Have you checked each RAM slot one by one or removed all modules at once?

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fantasy_miner
Member
166
11-09-2024, 09:43 AM
#10
I didn't test every option in each slot, but I checked each one in a single slot from each channel. Changing the power supplies didn't help, so I'll switch to the RAM next.
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fantasy_miner
11-09-2024, 09:43 AM #10

I didn't test every option in each slot, but I checked each one in a single slot from each channel. Changing the power supplies didn't help, so I'll switch to the RAM next.

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