The bricks have caused issues with your computers.
The bricks have caused issues with your computers.
I bought a Logitech G502 Hero from Amazon recently. I’m not sure if this helps, but the seller looked official. I connected it to my PC using Linux Cinnamon and everything functioned properly. It’s slightly frustrating since there’s no G Hub available on Linux, but that doesn’t matter. I tested Minecraft for about four hours, checking the mouse, and it worked well. After turning it off, it won’t boot at all. Instead, it displays the ASUS logo from my motherboard, then the green Linux logo during startup, followed by a black screen with no output. It has been on for more than three hours without any changes. I’ve also connected the mouse to my HP Envy X360, installed the G Hub, adjusted the settings, and played Minecraft successfully. It ran for 30 minutes, then I unplugged the mouse. After that, I played Rocket League for two hours, then turned it off. Now, whenever I press the power button, the power light flashes for two seconds before shutting down. The only new thing I’ve used on both my computers is this G502 Hero mouse. I downloaded the G Hub from the official Logitech site, so if there’s a virus, it shouldn’t be an issue. I haven’t made any changes, and I’ve had the PC for over six months while using the laptop for three years. (Sorry for the typos—I’m typing on an iPad from seven years ago because my phone is dead.) Do anyone know how to fix this? Should I contact Amazon and what should I do?
the laptop cooling fans stop working when power is applied. i’ve also tested pressing the power button to confirm the same problem. the pc fans are connected via SATA, which keeps their speed constant.
It seems the mouse might have been defective, possibly harming the PSUs on both devices. If wiring inside the mouse was damaged, it could trigger a power surge, especially if the motherboard lacked a proper load switch, leading to possible damage. I’m not sure if that’s correct. Usually, a motherboard should include power regulators to catch such issues, and the operating system should notify you instead of disabling the USB port.
The PC boots into BIOS without issues, everything looks normal. The SSD is recognized correctly. However, during startup it takes a moment for the laptop to begin.
I really hope I can receive some compensation or it’s something that can be fixed, honestly. If not, I might have had to buy a better mouse.
Yes, you can try another mouse and a different port to check if the system boots correctly. Alternatively, you can boot without a mouse to see how it functions.
I really wish the SSD stays okay because I still have that 7-year-old Minecraft hardcore world!