F5F Stay Refreshed Hardware Desktop The Benq Zowie display appears blurry or low quality.

The Benq Zowie display appears blurry or low quality.

The Benq Zowie display appears blurry or low quality.

Pages (2): 1 2 Next
1
101miniongamer
Member
62
10-04-2021, 03:15 AM
#1
I own a BenQ Zowie xl2546 monitor. It functioned well for over a year until the display became blurry and low resolution, resembling old CRT TVs. I've checked settings, swapped cables, and tested with another laptop. BenQ service contacted me for warranty support, but they replaced the internal board without fixing the problem. They mentioned the images I sent appear normal, though it doesn’t show up clearly in photos. Anyone else experienced this issue and had it resolved? I’ve attached some pictures that highlight the problem. Help! WhatsApp Video 2023-02-03 at 15.23.25.mp4
1
101miniongamer
10-04-2021, 03:15 AM #1

I own a BenQ Zowie xl2546 monitor. It functioned well for over a year until the display became blurry and low resolution, resembling old CRT TVs. I've checked settings, swapped cables, and tested with another laptop. BenQ service contacted me for warranty support, but they replaced the internal board without fixing the problem. They mentioned the images I sent appear normal, though it doesn’t show up clearly in photos. Anyone else experienced this issue and had it resolved? I’ve attached some pictures that highlight the problem. Help! WhatsApp Video 2023-02-03 at 15.23.25.mp4

N
Nasicas
Junior Member
8
10-04-2021, 09:12 AM
#2
Did you try a different cable and port on your GPU? HDMI versus DP cable/port, and whether it's used with the built-in setup or another computer?
N
Nasicas
10-04-2021, 09:12 AM #2

Did you try a different cable and port on your GPU? HDMI versus DP cable/port, and whether it's used with the built-in setup or another computer?

C
COLIN20052012
Posting Freak
857
10-05-2021, 02:01 PM
#3
In Windows, the display should operate using its original resolution. Similarly, the GPU control panel should also show it running at its native resolution.
C
COLIN20052012
10-05-2021, 02:01 PM #3

In Windows, the display should operate using its original resolution. Similarly, the GPU control panel should also show it running at its native resolution.

L
Lozbruh
Junior Member
5
10-08-2021, 05:24 PM
#4
Thank you for your message. I've experimented with various cables, including HDMI and DisplayPort, and the resolution remains at 1920x1080@240Hz in both Windows configurations and NVIDIA ControlPanel.
L
Lozbruh
10-08-2021, 05:24 PM #4

Thank you for your message. I've experimented with various cables, including HDMI and DisplayPort, and the resolution remains at 1920x1080@240Hz in both Windows configurations and NVIDIA ControlPanel.

O
oatmealaza
Junior Member
40
10-08-2021, 06:58 PM
#5
No, I haven't checked for an updated graphics driver yet.
O
oatmealaza
10-08-2021, 06:58 PM #5

No, I haven't checked for an updated graphics driver yet.

K
Klyner
Member
184
10-16-2021, 12:48 PM
#6
Updated graphics driver installed and tested on another computer as well, but the problem persists.
K
Klyner
10-16-2021, 12:48 PM #6

Updated graphics driver installed and tested on another computer as well, but the problem persists.

T
Teddy_bear202
Member
180
10-16-2021, 02:41 PM
#7
Sure, navigate to the display settings and capture another image.
T
Teddy_bear202
10-16-2021, 02:41 PM #7

Sure, navigate to the display settings and capture another image.

Y
yArthur
Member
169
10-17-2021, 03:02 PM
#8
I also observed this problem becomes clearer on a darker background.
Y
yArthur
10-17-2021, 03:02 PM #8

I also observed this problem becomes clearer on a darker background.

K
KirraGaming
Member
61
10-23-2021, 04:57 AM
#9
Try setting it to 21.5 - (16:9). Could you also capture a photo of the 'Picture' above the display? It's tough without the screen in front of me, haha.
K
KirraGaming
10-23-2021, 04:57 AM #9

Try setting it to 21.5 - (16:9). Could you also capture a photo of the 'Picture' above the display? It's tough without the screen in front of me, haha.

O
oatmealaza
Junior Member
40
11-02-2021, 03:36 AM
#10
Same issue occurs with version 21.5, it only crops the display area on the monitor file IMG_1775.MOV
O
oatmealaza
11-02-2021, 03:36 AM #10

Same issue occurs with version 21.5, it only crops the display area on the monitor file IMG_1775.MOV

Pages (2): 1 2 Next