F5F Stay Refreshed Hardware Desktop The B660m is experiencing freezing issues.

The B660m is experiencing freezing issues.

The B660m is experiencing freezing issues.

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JVMASTER11
Member
127
04-07-2021, 02:10 AM
#1
I purchased an Asus Tuf B660m plus D4 and it worked fine on my setup. After upgrading my PC, I decided to sell it. This morning I received a message from the seller saying his system kept freezing during BIOS setup for Windows 10. He also reported issues with Windows freezing after installation, and USB ports not behaving as expected. What concerns me most is that despite having very similar components—my model had 12GB RAM and a GTX 3060 from my end, while he used a Gigabyte one—I noticed the problem might be related to the BIOS or something more serious.
J
JVMASTER11
04-07-2021, 02:10 AM #1

I purchased an Asus Tuf B660m plus D4 and it worked fine on my setup. After upgrading my PC, I decided to sell it. This morning I received a message from the seller saying his system kept freezing during BIOS setup for Windows 10. He also reported issues with Windows freezing after installation, and USB ports not behaving as expected. What concerns me most is that despite having very similar components—my model had 12GB RAM and a GTX 3060 from my end, while he used a Gigabyte one—I noticed the problem might be related to the BIOS or something more serious.

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OhMsEmily
Member
54
04-10-2021, 10:00 PM
#2
He has several problems to address.
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OhMsEmily
04-10-2021, 10:00 PM #2

He has several problems to address.

D
Delgronax
Member
56
04-10-2021, 11:05 PM
#3
Yes, he updated the bio version.
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Delgronax
04-10-2021, 11:05 PM #3

Yes, he updated the bio version.

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Alon_Block
Member
79
04-11-2021, 02:54 AM
#4
The updated version is 2801. I need to flash it to test all options. Should I update to the newest BIOS or revert to the original MOBI BIOS?
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Alon_Block
04-11-2021, 02:54 AM #4

The updated version is 2801. I need to flash it to test all options. Should I update to the newest BIOS or revert to the original MOBI BIOS?

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Andeeh_
Junior Member
19
04-11-2021, 02:40 PM
#5
If integrated graphics aren’t mentioned, I’d assume it only needs a CMOS reset. Their ratings are nearly identical, so the BIOS probably assumes they’re the same system. Make sure the buyer clears the CMOS correctly.
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Andeeh_
04-11-2021, 02:40 PM #5

If integrated graphics aren’t mentioned, I’d assume it only needs a CMOS reset. Their ratings are nearly identical, so the BIOS probably assumes they’re the same system. Make sure the buyer clears the CMOS correctly.

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Rayslax
Junior Member
3
04-13-2021, 02:49 PM
#6
He did so. It still seems everything was functioning properly, actually. I even booted the PC in the morning before carefully taking out the motherboard and cooler, then packaging it all up. Afterward, I placed it in an antistatic bag, put it back in the box as it arrived first time, and handed it over to the local post office myself. It’s strange how BIOS can cause freezing issues on the BIOS menu, followed by repeated freezes during the Windows 10 installation. Once everything boots fully into Windows, USB devices stop working and the Wi-Fi connection disappears.
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Rayslax
04-13-2021, 02:49 PM #6

He did so. It still seems everything was functioning properly, actually. I even booted the PC in the morning before carefully taking out the motherboard and cooler, then packaging it all up. Afterward, I placed it in an antistatic bag, put it back in the box as it arrived first time, and handed it over to the local post office myself. It’s strange how BIOS can cause freezing issues on the BIOS menu, followed by repeated freezes during the Windows 10 installation. Once everything boots fully into Windows, USB devices stop working and the Wi-Fi connection disappears.

X
Xytrixz
Senior Member
552
04-20-2021, 06:23 PM
#7
When a buyer begins with this on a known working part they're usually one or two of: A. an idiot, B. seeking a refund,... either way you have issues. Serious take: Such problems could stem from various factors like improper installation, incompatible memory, faulty SSD, bad power supply, damaged pins, or thermal paste in the socket, to name a few.
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Xytrixz
04-20-2021, 06:23 PM #7

When a buyer begins with this on a known working part they're usually one or two of: A. an idiot, B. seeking a refund,... either way you have issues. Serious take: Such problems could stem from various factors like improper installation, incompatible memory, faulty SSD, bad power supply, damaged pins, or thermal paste in the socket, to name a few.

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Okunino
Posting Freak
845
04-22-2021, 08:08 AM
#8
This concerns me because if he gets into trouble and asks for a refund solely because the motherboard is still covered by warranty, it doesn’t make sense. He mentioned he’ll share videos later, so I’ll wait until I actually see the motherboard’s socket before deciding.
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Okunino
04-22-2021, 08:08 AM #8

This concerns me because if he gets into trouble and asks for a refund solely because the motherboard is still covered by warranty, it doesn’t make sense. He mentioned he’ll share videos later, so I’ll wait until I actually see the motherboard’s socket before deciding.

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LittleBill08
Member
190
04-22-2021, 02:16 PM
#9
Did you capture the serial number of the motherboard prior to submission? A frequent fraud tactic involves requesting a replacement for a faulty motherboard while retaining your functional one.
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LittleBill08
04-22-2021, 02:16 PM #9

Did you capture the serial number of the motherboard prior to submission? A frequent fraud tactic involves requesting a replacement for a faulty motherboard while retaining your functional one.

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Demonsss91
Posting Freak
767
04-25-2021, 06:28 PM
#10
I didn't because it seems to be a trustworthy seller, with no negative charges on his account, and I was confident the motherboard would function properly.
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Demonsss91
04-25-2021, 06:28 PM #10

I didn't because it seems to be a trustworthy seller, with no negative charges on his account, and I was confident the motherboard would function properly.

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