System impacted by ransomware. Need assistance restoring operations.
System impacted by ransomware. Need assistance restoring operations.
First step would be to turn off or disconnect all Ethernet and Wi-Fi connections.
I'm using Windows Defender and attempted to run a scan with Malwarebytes, but it didn't work.
If your information is crucial, ensure you have a recent backup. Without one, you've likely faced a significant setback. Attempting to decrypt with free tools usually fails. You may need to erase your drive and reinstall Windows, which can save you time in the long run. Once functioning again, invest in an external hard drive and back it up promptly. Recurring issues could cost you a small fortune, so act quickly.