F5F Stay Refreshed Software Operating Systems Strange Windows 10 Issue please help

Strange Windows 10 Issue please help

Strange Windows 10 Issue please help

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BriDaDino
Junior Member
5
01-19-2016, 09:04 PM
#1
Hey everyone, I'm facing a few small but bothersome issues with Windows 10. When I right-click an icon on the taskbar, the menu keeps going up and looping. It's similar in Windows Settings too. Occasionally it affects the Photos app, making pictures zoom in and out too quickly. I've tried unplugging the mouse and keyboard, but that doesn't solve anything. There are two videos that demonstrate the problem: Video 1 and Video 2.
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BriDaDino
01-19-2016, 09:04 PM #1

Hey everyone, I'm facing a few small but bothersome issues with Windows 10. When I right-click an icon on the taskbar, the menu keeps going up and looping. It's similar in Windows Settings too. Occasionally it affects the Photos app, making pictures zoom in and out too quickly. I've tried unplugging the mouse and keyboard, but that doesn't solve anything. There are two videos that demonstrate the problem: Video 1 and Video 2.

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BillyLax
Junior Member
2
01-19-2016, 09:54 PM
#2
Use the software that triggers the "up" key press. Enter Safe Mode in Windows (Start > Settings > Update & Security > Recovery > Advanced startup > Restart) or go to UEFI/BIOS and restart. This usually resolves the issue. Then investigate why such a key press is being sent—review your keyboard/mouse drivers, remove any installed software, scan for malware, disconnect all USB devices, and examine startup programs and Task Scheduler entries.
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BillyLax
01-19-2016, 09:54 PM #2

Use the software that triggers the "up" key press. Enter Safe Mode in Windows (Start > Settings > Update & Security > Recovery > Advanced startup > Restart) or go to UEFI/BIOS and restart. This usually resolves the issue. Then investigate why such a key press is being sent—review your keyboard/mouse drivers, remove any installed software, scan for malware, disconnect all USB devices, and examine startup programs and Task Scheduler entries.

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Superior5432
Junior Member
47
01-19-2016, 11:04 PM
#3
I don't believe the software is sending the up key because it doesn't scroll up on pages, in Microsoft Word, or while reading a PDF. I'll give it another shot—it's worth trying. Thanks for taking the time to reply; your update means a lot.
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Superior5432
01-19-2016, 11:04 PM #3

I don't believe the software is sending the up key because it doesn't scroll up on pages, in Microsoft Word, or while reading a PDF. I'll give it another shot—it's worth trying. Thanks for taking the time to reply; your update means a lot.

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bishopboys68
Posting Freak
899
01-26-2016, 05:24 AM
#4
It's hard to find a suitable term for the issue, so searching online might not yield clear results.
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bishopboys68
01-26-2016, 05:24 AM #4

It's hard to find a suitable term for the issue, so searching online might not yield clear results.

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x15Ghost15x
Member
183
01-29-2016, 06:09 PM
#5
I located the answer—it turned out my PS3 controller, linked through an SCP driver, was positioned oddly, and I never thought it could manage Windows menu commands. That’s quite surprising!
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x15Ghost15x
01-29-2016, 06:09 PM #5

I located the answer—it turned out my PS3 controller, linked through an SCP driver, was positioned oddly, and I never thought it could manage Windows menu commands. That’s quite surprising!